hrsa uninsured patient portal

What kind of support does HRSA offer for the uninsured program?

HRSA COVID-19 Uninsured Program Portal: Sign In HRSA COVID-19 Claims Reimbursement to Health Care Providers and Facilities for Testing, Treatment, and Vaccine Administration for the Uninsured Overview Get Started What You Need Patient Details Claims & Reimbursement Resources & Support Patient Details

What is the new payer ID for HRSA uninsured testing and Treatment Fund?

To participate in the program, you will use a unique identifier that enables entry into the HRSA COVID-19 Uninsured Program Portal. A One Healthcare ID (formerly known as Optum ID) will serve as this unique identifier. If you have a One Healthcare ID already, you can visit the program portal now to get started.

Who is eligible for the uninsured/underinsured patient program?

HRSA COVID-19 Uninsured Program Portal: Sign In HRSA COVID-19 Claims Reimbursement to Health Care Providers and Facilities for Testing, Treatment, and Vaccine Administration for the Uninsured Overview Get Started What You Need Patient Details Claims & Reimbursement Resources & Support Claims & Reimbursement

Can providers submit claims for uninsured patients?

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What is the Cares Act?

As part of enacted legislation—the Families First Coronavirus Response Act, the Paycheck Protection Program and Health Care Enhancement Act, the Coronavirus Aid, Relief, and Economic Security (CARES) Act#N#External Link Icon#N#, and the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSA) —the U.S. Department of Health and Human Services (HHS), will provide claims reimbursement to health care providers generally at Medicare rates for testing uninsured individuals for COVID-19, for treating uninsured individuals with a COVID-19 primary diagnosis, and for COVID-19 vaccine administration to the uninsured.

What time does the Xfinity phone service?

Our service staff members are available to provide real-time technical support, as well as service and payment support. Hours of operation are 8 a.m. to 8 p.m. Monday – Friday in the caller's local time zone.

Frequently Asked Questions

Based on user feedback from this site and recent program webcasts, we have identified and answered your top questions to ensure this process is as simple and easy to use as possible. Please see our frequently asked questions.

1. Enter Patient Information

Complete patient attestation and upload patient roster with the following information:

3. Receive Temporary Member ID

Claims can still be submitted after the date of validity, but the temporary member ID must be eligible for the date of service or admittance.

What time does the Xfinity phone service?

Our service staff members are available to provide real-time technical support, as well as service and payment support. Hours of operation are 8 a.m. to 8 p.m. Monday – Friday in the caller's local time zone.

Does HRSA have an uninsured program?

HRSA has contracted with UnitedHealth Group to be the sole administrator of the HRSA COVID-19 Uninsured Program. To launch this program as quickly and securely as possible, some steps in the process involve existing UnitedHealth Group tools. Specifically, you'll need a direct deposit / ACH account with Optum Pay™. If you have an established Link account with UnitedHealthcare, the authenticated program platform will recognize your TIN and provider roster information. The process will not involve credentialing or contracting with UnitedHealth Group, and the information you submit will be used to administer the HRSA COVID-19 Uninsured Program.

How to download 835?

You will be able to download an 835 file, as well as download the Electronic Provider Remittance Advice (PDF version of the 835 file) for the HRSA COVID-19 Uninsured Program, by accessing Optum Pay with your One Healthcare ID. On the Optum Pay website you can access your remittance information on the View Payments tab. You can find that tab by following this path: 1 Log in to Optum Pay#N#External Link Icon#N#. 2 Select the Tax Identification Number (TIN) associated with the claims you are looking to reconcile. 3 Select View Payments.

What is ANSI X12 837?

Submit claims electronically for professional and facility services (ANSI X12 837). All claims must be submitted electronically using an 837 EDI transaction set. Claims will be submitted outside the HRSA COVID-19 Uninsured Program Portal. Reimbursement is subject to available funding.

When will EDI claims be processed?

EDI claims received each day by 4:00 p.m. ET will be initiated through claims processing at 7:00 a.m ET the next day (day 1) . E.g., if claim is submitted at 3:45 p.m. ET on May 20, it will be initiated through claims processing at 7 a.m. ET on May 21.

What time does the Xfinity phone service?

Our service staff members are available to provide real-time technical support, as well as service and payment support. Hours of operation are 8 a.m. to 8 p.m. Monday – Friday in the caller's local time zone.

Frequently Asked Questions

Based on user feedback from this site and recent program webcasts, we have identified and answered your top questions to ensure this process is as simple and easy to use as possible. Please see our frequently asked questions.

Treatment Codes

For services related to treatment to be eligible for reimbursement, claims submitted must meet the following criteria:

Testing Codes - Hospitals (Including Hospital Labs) and Physicians

For diagnostic testing and testing-related services to be eligible for reimbursement, claims submitted for testing-related visits rendered in an office, urgent care or emergency room or via telehealth setting must include one of the following diagnosis codes:

Testing Codes - Independent Labs

For testing to be eligible for reimbursement billed by an independent lab, claims submitted must include one of the following diagnosis codes:

Vaccination Codes

Claims submitted for the administration of a FDA-licensed or authorized vaccine must be submitted as single line item claims *, and must include one of the following codes to be eligible for reimbursement: