hpn patient portal

How can HPN help you?

The patient portal allows patients to engage with their own healthcare. Through the portal, you can message your physician, view your own health records and documents, labs and results. Other features include scheduling your next appointment, requesting a refill on your medication and many other features.

How do I sign in to my HPN account?

Simply sign in to the online member center. First time users will have to create an account. Your PCP will take care of most of your health care needs. Visit your PCP for routine care, yearly checkups and other general health concerns. Each member covered under your plan can select his/her own PCP, or you may all choose the same one.

Why do I need the myhpn app?

View, download and email your health plan ID card. Find out who is on record as your primary care provider (PCP). See your copay, deductible, and out-of-pocket expenses, if applicable. Check the status of a claim, prior authorization or referral. Access your health records.* Update your contact information and address.

How do I contact HPN about OPC?

4-Tier HPN Balance Preferred Drug List (PDF) 4-Tier Large Group Plan Preferred Drug List (employers with 51+ employees) (PDF) 4-Tier Small Group Plan Preferred Drug List (for employers with 2-50 employees) (PDF) 4-Tier Individual Plan Preferred Drug List (PDF) Drug Lists; Care Options . Dental; Doctor or Provider; Pharmacy;

What does a PCP do?

Your PCP will take care of most of your health care needs. Visit your PCP for routine care, yearly checkups and other general health concerns. Each member covered under your plan can select his/her own PCP, or you may all choose the same one. You may also pick a pediatrician for your child.

What is an HMO plan?

HMO plan explained. Easier on the wallet, HMO plans are designed to save you money on out-of-pocket costs. In exchange, HMO members are required to choose a primary care provider (PCP) and stay within a network of providers, urgent cares, and hospitals to receive coverage under the plan.

What is Tier 1 HMO?

Tier I (HMO): You can visit your PCP to receive an initial exam and a referral to a specialist for a more thorough diagnosis. This option provides the most coverage for the least out-of-pocket cost. Tier II (PPO): You can bypass your PCP to see a specialist or a doctor in network, but you share more of the cost.

What is Tier 3 in healthcare?

Tier III (Out of Network): This option allows you to visit any licensed health care provider or hospital. However, you're responsible for paying all costs for care at the time of service, filing claim forms for reimbursement, meeting a deductible, and sharing higher coinsurance.

Information from Health Plan of Nevada about Novel Coronavirus (COVID-19)

For information on our expanded telehealth policies, please click here.

Health Care Forms

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Patient Experience

I have had, and continue to have, a wonderful experience with Hawaii Pacific Neuroscience. I never have to wait long to see the doctor and the staff is always very friendly and professional. Read More

What our Patients Say

If this is your first time visiting us, feel free to read what patients say about HPN on the websites listed below.

West Oahu

Our goal is to improve the lives of people with neurological conditions.

Now with updated navigation and dashboard

Keep track of health plan information the easy way – online. OPC (formerly known as @YourService) brings health insurance information together in one place. Use this convenient service to:

Who is eligible for an OPC account?

Each practice should designate an account administrator. Account administrators are responsible for making sure every employee (individual account holder) has a separate username and password, and signs the Terms of Usage Acknowledgement form. The administrator also keeps the forms on file and sends them to HPN upon request.

Where to go for Care

Know where to go for the care you need. Comparing your options is the best way to get care that is right for you.

Outreach Calendar

Meet the HPN outreach team. We can provide information on covered services and community resources.

Behavioral Health

Mental health is just as important as physical health. We offer services to help you maintain a balanced life.

Vision

Take care of your eyes. Get exams and glasses every 12 months or contact lenses, if needed. Search for a provider online.

Pharmacy Benefits

Find out what medications are covered and what steps you may need to take before you can fill your prescriptions.

Dental

Protect your smile and care for your teeth. Get dental benefits and services through LIBERTY Dental Plan.

Member News

Get lifestyle and health information. Find out what’s new with your health plan and discover health trends in our HealthTalk magazine.