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Lewis County General Hospital phone communication has been restored. The community can now call the main hospital number at 315-376-5200 or the direct line of the needed department or clinic.
- Read More The communities of Lewis County are the healthiest in New York State and America. Lewis County Health System is committed to working cooperatively with interested individuals and organizations in helping the people of Lewis County and surrounding communities in achieving their highest level of health and wellness.
Include a link to the portal when patients sign in If you have automated sign in for patients when they arrive for an appointment, provide a link on the sign in sheet so they can easily register while they wait. Patients want convenience and ease, and if the portal is already in front of them they will be more likely to sign up. 4.
If you have automated sign in for patients when they arrive for an appointment, provide a link on the sign in sheet so they can easily register while they wait. Patients want convenience and ease, and if the portal is already in front of them they will be more likely to sign up.
Offering incentives can be a good way to encourage not only registration on your patient portal but also utilization of it. Consider things like offering a gift card for the first ten people who schedule appointments through the portal every month, or randomly enter newly-registered patients for a gift card drawing. Your incentives need not be extravagant. But, they can provide the extra push patients need to actively engage with the portal.
One of the main reasons patients don’t sign up for a patient portal is that they truly don’t know it exists. Fix that by adding the link to sign up on every bit of correspondence you send, whether through the physical mail or email.
If your patient portal offers bulk enrollment, it can be a great way to enroll patients who haven’t responded to your other strategies. Upload all unenrolled patient emails into the portal, then send a reminder email for patients to pick a username and password (some portals let you assign a temporary username and password).
Other benefits of patient portals include: 1 Better adherence to treatment plans 2 Fewer visits to the doctor for minor issues 3 Increased patient focus on preventative care 4 Easier recordkeeping and safe storage of medical records
Let’s face it: the best way to boost patient portal engagement is to offer useful and engaging content. Use patient demographics and other information such as national health months (e.g., heart disease, breast cancer, etc.) to generate content that empowers and educates patients. Make sure patients understand that lab results and visit summaries will be delivered via the patient portal as well.
These two benefits alone are important for patients who are managing a complicated condition and need to visit multiple doctors.
Patient portals are a relatively new way to improve communication between healthcare providers and their patients , with an estimated 92% of U.S. hospitals on board as of 2016.
Patient portals are a hugely useful service that all practices, big or small, should provide. Get the team involved with patient enrollment. Consider the reasons why patients sign up to patient portals, and make the benefits known.
Ideally, getting them to sign up before their appointment even starts can help improve engagement.
More and more practices have started utilizing patient portals in their patient engagement strategies, and have found that they reduce costs, make it easier for patients to get necessary information, and improve recordkeeping. The vast majority of hospitals use patient portals, and smaller practices are starting to come on board.
Many patients don’t register for the portal because it slips their mind. Having them register for the portal upon walking in allows this process to be done seamlessly within the regular intake flow.
Many patients don’t sign up because they don’t know what’s in it for them. Letting them know that it could save them money and time by giving them instant access to medical records, lab results, and communication with a healthcare professional may incentivize them to sign up.
Most Internet traffic nowadays comes from mobile phones. Making sure that your patient portal can be easily accessed on one’s phone is an important part of making it easy to use.