how to delete mail from patient portal on healow

Currently, there is not an option to delete messages directly from the healow app; please delete messages by logging on to your Patient Portal. For additional assistance, please feel free to contact us.

Full Answer

How do I change my e-mail account on the healow app?

Apr 26, 2016 · 04-26-2016 Currently, there is not an option to delete messages directly from the healow app; please delete messages by logging on to your Patient Portal. For additional assistance, please feel free to contact us.

How do I retrieve my pin from healow?

Jan 22, 2019 · There are two ways to retrieve your PIN: Through your Patient Portal account Through the app To retrieve PIN through your Patient Portal Account: 1. Login to Patient Portal and click My Devices: A list of devices used for logging into the healow app will be displayed. 2. Select the device from which you want to retrieve the PIN. 3.

What information do I need to link my patient accounts?

Jan 22, 2019 · Currently, there is not an option to delete messages directly from the healow app; please delete messages by logging on to your Patient Portal. For additional assistance, please feel free to contact us.

How do I change my email on healow app?

To change your e-mail account on the healow app, tap Check in:Tap on the triangle in the upper left corner:Tap the pencil icon in the upper left corner:Scroll down to the e-mail field. Update your e-mail address and tap Done: Your e-mail address is now updated on the app.Feb 21, 2017

How do you edit healow app?

Yes. On the Check-In window, tap the person icon in the top-left corner. The window will rotate and you can use the pencil icon in the top-left corner to edit your information.May 18, 2015

How do you delete meds on healow app?

For Apple® devices, go to the specific medication and swipe the set reminder to the left to reveal the Delete button. Tap Delete. For Android™ devices, tap the X next to the set reminder to delete it.May 18, 2015

How do I delete my healow account?

To remove a linked account:Tap Settings.Tap My Accounts.Select the account you want to unlink and tap the Remove account from app button.May 18, 2015

How do I log into healow app?

How do I log in for the first time using my practice code?Enter your Practice Code and tap Login: A practice code is a unique code that has been assigned to your doctor's office. ... Enter your Patient Portal username and password and tap Login:Apr 5, 2016

What is h2h on healow?

Learn More hello2healow (h2h) is a secure, convenient way to conduct audio or video calls with healthcare providers - for you or those for whom you are an authorized caretaker.

How do I contact healow?

If you are a patient and are in need of assistance with the eClinicalWorks Patient Portal or healow app, please email help@healow.com or complete this form.

Why can I no longer see Vitals, Insurance, Allergies, and Problems under My Charts on the healow app?

If you could see Vitals, Insurance, Allergies, and Problems under the My Chart section of the healow app previously, and do not see this information today, please contact your provider and ask them to make the information available to you. For additional assistance, please feel free to contact us.

How do I view my sent messages on healow app?

Currently, there is not an option to view sent messages on the healow app. To view sent messages, we recommend logging into your patient portal. For additional assistance, please feel free to contact us.

How should I proceed if the drop-down options are blank when sending a message on the healow app?

If the drop-down options under Messages are blank and preventing you from sending your message successfully, please contact your practice directly and ask them to populate the drop-down list. For additional assistance, please feel free to contact us.

How should I proceed if my lab results are not listed on my healow app?

If your lab results are not published on the healow app, please check your Patient Portal account. If they are not available under your Patient Portal, please contact your practice directly and request them to publish your labs.

How do I delete a message from my healow app?

Currently, there is not an option to delete messages directly from the healow app; please delete messages by logging on to your Patient Portal. For additional assistance, please feel free to contact us.

How do I change my e-mail account on the healow app?

1. To change your e-mail account on the healow app, tap Check in: 2. Tap on the triangle in the upper left corner: 3. Tap the pencil icon in the upper left corner: 4. Scroll down to the e-mail field. Update your e-mail address and tap Done: Your e-mail address is now updated on the app. Note: This update is not sent back to your doctor’s office.

How do I view my sent messages on healow app?

Currently, there is not an option to view sent messages on the healow app. To view sent messages, we recommend logging into your patient portal. For additional assistance, please feel free to contact us.

How should I proceed if my lab results are not listed on my healow app?

If your lab results are not published on the healow app, please check your Patient Portal account. If they are not available under your Patient Portal, please contact your practice directly and request them to publish your labs.

How do I delete a message from my healow app?

Currently, there is not an option to delete messages directly from the healow app; please delete messages by logging on to your Patient Portal. For additional assistance, please feel free to contact us.

Can I print my records from the healow app?

Currently, printing from the healow app is not available. To print, please log on to healow.com or your patient portal with the same username and password and print from one of these locations. For additional assistance, please feel free to contact us.

How to Contact healow

Listed below are our top recommendations on how to get in contact with healow. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact healow.

Useless!

I use this app for my neurologist. Out of all the specialist I see, it’s one of the two most important! I haven’t been able to get an email response from my doctor’s office since 2017 via the app! What you see on the app: - Some of your records. -you cannot open your lab results, or anything like that though.

Good idea, poor execution

I have this app on my phone because it’s used by my daughter’s pediatricians office. In theory, I could see on it appointments, medical information, communicate with the pediatrician, etc. In reality, however, I find this app to be completely useless. Either the problem is with the app itself, or with how it’s linked to my doctor’s website.

Worthless

This app is a waste of time and effort. I can access my information by logging directly into the Healow website, but the app has no data. I can log into the app, but there is nothing there... no appointments, no lab results, no messages, nothing. I can see all of this information on the web so I know it should be there. Support has been unhelpful.

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