how to contact patient portal

by Dorothea Wintheiser 3 min read

Patient portals - an online tool for your health - MedlinePlus

15 hours ago  · With a patient portal, you can: Make appointments (non-urgent) Request referrals. Refill prescriptions. Check benefits. Update insurance or contact information. Make payments to your provider's office. Complete forms. Ask questions through secure e-mail. >> Go To The Portal


Full Answer

What do I do if I’m having issues with my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support. How do I get technical support? You will need to contact your medical provider’s office for any technical issues.

How do I contact the Patient Access Support Team?

Contact the Patient Access Support Team by selecting Technical Support below, or in the top right corner of any of our help pages, and completing the form. Your query will be reviewed and you receive a response via email. Cannot find the answer to your question?

How do I get in touch with my provider?

Providers can also get in touch with you through the portal. You may receive reminders and alerts. You will receive an email asking you to log in to your patient portal for a message. You can access your secure personal health information and be in touch with your provider's office 24 hours a day.

How do I sign up for patient access?

The Patient Access app is available on the iOS and Android app stores for free. You can also access the website at www.patientaccess.com. You will need to register for Patient Access either online, if your practice allow this, or by asking for a registration letter from your practice.

How do I send a message on patient portal?

0:050:49Patient Portal – How to Send a Direct Message to Your Provider?YouTubeStart of suggested clipEnd of suggested clipOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

How do you use patient portals?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

What is a patient Web portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.

What is the app for patient portal?

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.

Do doctors like patient portals?

The findings, published in the journal Health Affairs, indicate a lack of physician, health system and insurer engagement in promoting portal use—nearly 40% of patients in the study reported not being offered it.

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

What is the most popular patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•

What is a portal appointment?

Direct scheduling based in the patient portal has long been viewed as a strategy to improve patient access to care in a convenient way. The technology is available 24 hours per day, and lets patients bypass a call center that could tie them up for a prolonged period.

When did patient portals start?

In the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.

How do I log into healow patient portal?

How do I log in to healow.com for the first time?Click the Access your Health Record button:Locate your practice by typing in the practice name OR the practice code. ... Type in the city/state and then click Go.Select your practice from the list. ... Enter your username and password:More items...•

What is NextMD?

Formerly known as NextMD, the Portal allows patient access to online secure communications with providers at all AHC locations, Personal Health Records, and medication refill requests.