22 hours ago Dec 19, 2019 · Our review of 24 articles of various study designs shows that patient portal interventions can promote positive psychological outcomes for adults in outpatient or primary care [25,29,31] or those in surgery department ; increase medication adherence among patients with HIV or those in primary care ; and increase cancer screening among those in outpatient … >> Go To The Portal
How Do Patient Portals Improve Patient Care?
Dec 19, 2019 · Our review of 24 articles of various study designs shows that patient portal interventions can promote positive psychological outcomes for adults in outpatient or primary care [25,29,31] or those in surgery department ; increase medication adherence among patients with HIV or those in primary care ; and increase cancer screening among those in outpatient …
Feb 07, 2018 · Patient Portal Benefits Patient Care and Provider Workflow; Patient Portal Implementation Improves Quality of Patient Care and Strengthens Preventive Care; Patient Portal Increases Communication Between Patients and Providers; Pediatric Clinic Uses EHR to Automatically Generate Clinical Quality Reports; Quality Improvement in a Primary Care Practice
May 19, 2020 · Healthcare providers who use a patient portal solution recognize its ability to engage patients in their care, facilitate stronger patient-provider communication, and increase access to their healthcare information. Patient portals for healthcare can help patients seek care for non-critical issues such as routine check-ups or medication refills. Such healthcare services …
Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use. Effects of patient portal interventions on clinical outcomes including blood pressure, glucose, cholesterol, and weight loss were mixed.
Patient portal use has also been found to be effective in improving psychological outcomes, such as decision making and self-efficacy, and behavioral outcomes , such as medication adherence and cancer screening. It’s clear that patient portals for healthcare have many positive effects on the patient experience and health outcomes.
These findings encourage providers to promote portal use to improve patients’ preventive health behaviors. Annual flu vaccinations, blood pressure checks, and lipid level screens were substantially higher in portal users compared with nonusers. Patient portal use has also been found to be effective in improving psychological outcomes, such as decision making and self-efficacy, and behavioral outcomes, such as medication adherence and cancer screening.
Patient portals help facilitate patient engagement and improve outcomes when fully utilized by patients and care partners. Healthcare providers who use a patient portal solution recognize its ability to engage patients in their care, facilitate stronger patient-provider communication, and increase access to their healthcare information.
The use of a portal leads to better medication adherence and overall chronic disease management. The research found that diabetic patients who adopted a patient portal accessible on desktop and mobile had heightened levels of medication adherence compared to not having one at all. Next-generation patient portals not only benefit patients, but healthcare providers also experience benefits such as discovering medical errors [⁵], which in turn improves patient outcomes.
Healthcare organizations should consider implementing such a solution to provide better care and empower patients to take a larger role in their own health management.
A recent study found that 69% [³] of patients expect to communicate digitally with their healthcare providers. Patients value convenience when it comes to healthcare and the ability to communicate with healthcare providers outside of business hours is a huge benefit to patients.
Community Manager at Bridge Patient Portal. Kirsty is an experienced marketer with a demonstrated history of working in the medical and software industry. She is skilled in digital marketing, including SEO copywriting. Kirsty marries her passion for healthcare with her experience in digital marketing.
Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes. Understanding the role of patient portals as an effecti …
Understanding the role of patient portals as an effective intervention strategy is an essential step to encourage patients to be actively engaged in their health care.
Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes.
Not only is the patient portal a convenient place for patients and providers to communicate, but it is also the place patients go to understand their personal health. Here, patients can review their care plan so that they can adhere to it more easily and gain instant access to test results in real-time. They can then review them with their providers and know exactly where they are in their progress. Increasing access to information is essential to achieving better patient outcomes.
A fully integrated patient portal works with you EHR, Practice Management, and Billing Software to deliver a smoother patient experience, improve patient outcomes, and grow revenue within your organization.
The patient portal is best known for its connection and communication capabilities. A quality solution should come with an easy-to-use messaging center where patients and providers can stay connected more than ever. Here, patients can ask important questions, bring up developments in their care, and form a connection with their provider. Without this tool, patients are put in a position where they have to address everything on their mind in a single visit with their provider, losing information between interactions and forgetting to address key details in their care. The patient portal makes it simple for the patient to stay completely connected with their provider, preventing important developments from slipping through the cracks.
Getting your patients actively engaged in their care is essential to achieving a better health outcome. Unless a patient is independently involved in their medical care, it can be difficult to get them to adhere to their treatment plan and achieve quality results.
Collect patient data. “A tightly integrated or interfaced patient portal and EHR will deliver data back to the patient from their encounter. Push the patient’s medication list, medication allergies, problem list, and diagnostic test results from the EHR into the portal and patients almost naturally become more engaged in their healthcare.”
“The integration/interface from the portal to the EHR allows for automation of data exchange after the patient visit. Clinical documentation is completed and made available to the patient without any action from your staff. In addition to further engaging patients in their own care, you’ll have achieved two more core requirements of meaningful use.”
It will save your front-desk staff time, reduce costs, and patient data will be more complete and accurate. When patients call to schedule appointments use that time to introduce them to your patient portal, and explain that advance online registration will save them time on the day of their visit, because their paperwork will already be filled out. Advance registration on the portal provides your practice with three core requirements to meet meaningful use too.”
The portal has proven to offer a much better means of communication. The care team is now able to keep in contact with patients more reliably and ask them direct questions when needed. Using the portal has enabled the organization to be more transparent and interactive with patients, and to proactively send patients the information they need.
The FQHC also took measures to increase patient support and acceptance of the portal. The organization used questions and points of confusion from telephone calls about the portal to identify areas for improvement. The organization also engaged a group of peer volunteers to help some of the older patients who were having difficulty using the portal.
The FQHC sees improved communication between patients and providers, and views every instance when a patient emails a provider, nurse, or health coach as an opportunity to take a step towards better health. Patients find the portal to be useful and convenient, as it provides direct access to their health care and information as they need it. The portal supports the organizations philosophy of person-centered and respectful care, and perceives a resulting increase in responsibility and ownership among patients. Now that patients have a greater familiarity and comfort level with technology, the organization is planning to use telemedicine to offer virtual appointments to some patients.
The Center already monitors MU measures related to patient portals, but will now assess other measures to examine patient satisfaction, health outcomes, and how patients use technology to further manage their own health and health care. The organization is developing a report to further explore statisitcs about portal use and related patient engagement.
The FQHC determined that tablet computers would provide the easiest experience for patients accessing the portal from a clinical setting, and chose to install iPads. Patients use these iPads in the clinic to submit requests directly to the care team while at their appointment. Patients can also access the portal on a mobile app or website when not at the clinic.
Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.
While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.
The inputs are the material (eg, hardware and software) and nonmaterial (eg, leadership) components that facilitate or impair the establishment or use of the portal. Processes include the interactions of the users with the portal. Outputs comprise the results of the implementation or the use of the portal. Through the analysis, we identified 14 themes within these three categories, shown in Textbox 1.
Promoting patient involvement in health care delivery may lead to improved quality and safety of care [14,15] by enabling patients to spot and report errors in EMRs, for example [6]. Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16]. Portal use may reduce in-person visits, visits to emergency departments, and patient-provider telephone conversations [3,8-10,12,16]. Despite the potential of portals, already used in the ambulatory setting for some time, implementation in the inpatient setting has only recently gathered momentum [17-19]. The inpatient setting presents additional challenges for implementing patient portals [18,20]. Clinical conditions leading to hospitalization are often acute and the amount of medical information generated during this time can be extensive, which may overwhelm patients [20] and challenge information technology to rapidly display this information.
Hospitals and other health care organizations can facilitate patient access to their EMR information through patient portals. Patient portals can provide secure, online access to personal health information [1] such as medication lists, laboratory results, immunizations, allergies, and discharge information [2]. They can also enable patient-provider communication using secure messaging, appointments and payment management, and prescription refill requests [2,3].
Organizational factors: culture of a health care organization; decisions and actions it takes when an initial consideration is made to implement a patient portal
Barriers: factors that hinder widespread adoption or portal use