how does patient access secure messaging portal examwriter

by Prof. Timmy Rempel 4 min read

ExamWRITER Patient and Provider Portal Upgrade

32 hours ago We've moved to a new patient and provider portal platform to offer enhanced secure messaging and patient access that meets 2015-edition certified EHR and MIPS 2020 reporting period requirements. Because ExamWRITER will no longer integrate with the secure messaging system powered by Updox, current Updox users will need to migrate to the new platform by December … >> Go To The Portal


Click Administration and select User Accounts. Select Patient from the Access Type drop-down menu. Search for and select a user. Note the Username, set a Password, and click Save. Give the patient the username, password, and patient portal URL (patientportal.eyefinity.com).

Full Answer

How do I send a message in patient access?

If you have 'Messages' enabled, there will be a Messages section on the Patient Access homepage and the dashboard once you've signed in. This service is for non-urgent enquiries. If you have an urgent enquiry you must call your practice.

How do I get help with using patient access?

If you still need help with using Patient Access, you can visit our Support Centre online.

What's new with our patient and provider portal platform?

We've moved to a new patient and provider portal platform to offer enhanced secure messaging and patient access that meets 2015-edition certified EHR and MIPS 2020 reporting period requirements.

How do I know if my practice have read my message?

You will receive a confirmation email once your practice have read and replied to your message. Replies from your practice can be accessed from the Messages section on the homepage, or using the Messages option on the dashboard. Once you have received and read the reply, you can choose to delete the conversation if required.

What is patient portal secure Messaging?

Patient portal secure messaging (asynchronous electronic communication between physicians and their established patients) allows patients to manage their care through asynchronous, direct communication with their providers.

How do you use patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

How do I send a message on patient portal?

0:050:49Patient Portal – How to Send a Direct Message to Your Provider?YouTubeStart of suggested clipEnd of suggested clipOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

How patient portals are secured?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Do patients use patient portals?

Among individuals who were offered a patient portal, about eight in 10 were encouraged by their health care provider to use it. Seventy-one percent of individuals encouraged by their health care provider accessed their portal at least once in the past year compared to 48 percent who were not encouraged.

Does patient portal have an app?

Patient portal apps typically allow patients to share their health records with providers, enabling them to gain a longitudinal view of their patient's health history. Like Epic's MyChart, some apps even allow patients to provide temporary access to their medical records via a code.

How do I send a portal message in Cerner?

Clicking on the message subject, date, or sender will display the new message. Once a message is opened, you have the option to Reply or Forward the message by clicking on the appropriate links. The Cerner Patient Portal will send you a message in your personal email to let you know that a new message has arrived.

How do I send a patient a message in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How do I send a document to a patient Athena?

Sign-in to the Patient Portal on your mobile device. Tap Messages. Tap Compose Message. Tap Attach files, then select the appropriate file from your mobile device.

What information can be accessed through a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.

How are PHRs protected?

Some PHRs are offered by health care providers and health plans covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule, known as HIPAA covered entities. The HIPAA Privacy Rule applies to these PHRs and protects the privacy of the information in them.

Can patient portals be hacked?

Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.