how does a doctor report concern for patient safety in florida

by Dr. Diana Wehner 8 min read

Patient Rights and Safety | Florida Department of Health

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Concerns about patient Safety may be reported to: Attending Physician Chief of Service

Full Answer

What is the patient safety reporting team doing?

The dedicated team carefully assesses every patient safety report and works with staff to developed procedures that prevent similar events from occurring in the future. We have an advanced patient safety reporting system that collects and analyzes safety events submitted by clinical care staff.

Can nurses report unsafe health conditions and practices?

Nurse leaders and experts describe how nurses can safely report unsafe health care conditions and practices while protecting themselves professionally. Nurse practitioners and staff RNs report a variety of problems within health care facilities.

What are the most common reasons for patient safety violations?

1 Inadequate staffing levels. 2 Lack of personal protective equipment and PPE violations. 3 Unsafe, unsanitary work environments. 4 Violence in areas such as emergency rooms and psychiatric units. 5 Colleagues whose unsafe practices endanger patients.

What are a patient’s rights under Florida law?

A patient has the right to express grievances regarding any violation of his or her rights, as stated in Florida law, through the grievance procedure of the health care provider or health care facility which served him or her and to the appropriate state licensing agency.

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How do you report a patient event or a safety hazard in the environment?

Dial the Hotline (310) 825-9797 Follow the instructions by the voice operator and choose from the menu. A manager on call will respond based on the type of incident.

How do I report a health code violation in Florida?

File a ComplaintMQA.ConsumerServices@flhealth.gov.850-488-0796.Mailing Address. Department of Health. 4052 Bald Cypress Way, Bin C75. Tallahassee, Florida 32399-3260.

How do you find out if a doctor has complaints in Florida?

To check a doctor for prior incidents of malpractice, go to the state licensing website. The state website is run by the government agency responsible for doctor licensing. The website should have a searchable feature that allows you to enter the doctor's name and uncover licensing actions.

How do I report a Covid violation in Florida?

Violations for public employers can be reported to the Florida Department of Health through VaxPassFreeFL@FLHealth.gov. Private employers are prohibited from mandating COVID-19 vaccines for employees without opportunity for the employees to obtain an exemption.

How do I complain about hospital negligence?

Contacting the CLCH PALS teamTelephone: 0800 368 0412.Email: clchpals@nhs.net.Post: PALS team, Central London Community Healthcare NHS Trust, 5-7 Parsons Green, London, SW6 4UL.

What is the role of the prosecution services unit in the Florida Department of Health?

The Prosecution Services Unit (PSU) is responsible for providing legal services in the regulation of all health care boards and councils. Attorneys review the investigative report to recommend a course of action which may include: Emergency Order. Expert Review.

Who governs doctors in Florida?

The Florida Department of Health is responsible for the regulation of health practitioners for the preservation of the health, safety, and welfare of the public. The Licensing and Regulation section provides information relating to professional, facility, and permit licensing along with information on enforcement.

Who regulates medical billing in Florida?

Health care practitioners are regulated by the Department of Health and the action which may be taken is administrative in nature, e.g., reprimand, fine, restriction of practice, remedial education, administrative cost, probation, license suspension or license revocation.

Who oversees hospitals in Florida?

Health Care Facility Regulation Hospitals, nursing homes, home health agencies, clinics, assisted living facilities and other health care facilities and organizations are primarily regulated in Florida by the Agency for Health Care Administration (AHCA).

How do I report a doctor's office in Florida?

To file a complaint against a health care facility:Search our FloridaHealthFinder.gov site to see if the facility you have concerns about is one that is regulated by our Agency.To file your complaint, call (888) 419-3456, or complete the Health Care Facility Complaint Form.More items...

Do you have to wear a mask in Florida?

Florida. Florida recommends but has not required face coverings for the general public. Several cities and large counties, including Miami-Dade, Palm Beach and Hillsborough (which includes Tampa), had mask requirements, but Gov. Ron DeSantis issued an executive order May 3, 2021.

Does Florida have any quarantine restrictions?

IMPORTANT NOTICE: At this time there are NO requirements for a 14-day quarantine when you return to Florida from travel or a vacation, except international or cruise travel.

What happens when a PSR is entered?

The Shands at UF Quality Department, senior management, and your managers and supervisors are made aware of patient events that harmed or could have harmed a patient. Analysis is done to identify trends, system issues and areas for improvement. We may form a Performance Improvement Team to address identified trends.

What benefit do we get from the PSR system?

Our PSR system allows managers and supervisors to analyze data to better understand patterns and determine what improvements are needed to decrease patient safety risks hospital-wide. Proactive reporting of situations that may have caused harm to one patient may help us prevent actual harm to the next patient.

Our data

A review of our data from July through September 2010 shows a high level of participation in reporting patient safety events at Shands. Most fell within these three categories:

What is clinical risk management?

Our Clinical Risk Management team identifies risks and improves systems to make patient care as safe as possible. The dedicated team carefully assesses every patient safety report and works with staff to developed procedures that prevent similar events from occurring in the future.

What is the number to call for a rapid response team?

For help with cleaning your room, call environmental services any time at 352-494-4989. If you have concerns about your care that have not been addressed, please call for a patient advocate at 352-265-0123.

What is the number to call 911?

If you are having thoughts of harming yourself, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). Online: Submit a new patient safety event or concern. Online: Submit an update to your incident (You must have your incident number)

Can the Joint Commission accept medical records?

By policy, The Joint Commission cannot accept copies of medical records, photos or billing invoices and other related personal information. These documents will be shredded upon receipt. Download the form for reporting a patient safety concern by mail.

What happens if a state agency does not request a PSWP?

The question before the Florida Supreme Court is whether, under the PSQIA, if the state agency does not request the PSWP documents from a physician or hospital, those documents will be protected from disclosure in medical liability litigation.

Why was the PSWP never submitted to the state agency?

The twist in this particular case is that the PSWP information, although prepared as the result of a state agency requirement, was never submitted to the state agency because the agency did not request it . The question before the Florida Supreme Court is whether, under the PSQIA, if the state agency does not request the PSWP documents ...

What is the purpose of the Patient Safety and Quality Improvement Act of 2005?

The PSQIA enables physicians and hospitals to share medical information used for quality improvement through a patient safety organization (PSO). The data within these systems is deemed privileged ...

What is the right of a patient to know about Medicare?

A patient who is eligible for Medicare has the right to know, upon request and in advance of treatment, whether the health care provider or health care facility accepts the Medicare assignment rate. A patient has the right to receive, upon request, prior to treatment, a reasonable estimate of charges for medical care.

What is a patient responsible for?

A patient is responsible for keeping appointments and, when he or she is unable to do so for any reason, for notifying the health care provider or health care facility. A patient is responsible for his or her actions if he or she refuses treatment or does not follow the health care provider’s instructions.

What is the right of a patient to receive mail?

A patient has the right to be given by the health care provider information concerning diagnosis, planned course of treatment, side effects, benefits, alternatives, risks, prognosis, outcomes of care necessary to participate in health care decisions, and any unanticipated outcomes ...

What is the right of a patient to designate a surrogate?

A patient has the right to designate a surrogate to make health care decisions on behalf of the patient in accordance with state law. A patient has the right to personal privacy, to receive care in a safe setting, and to be free from all forms of abuse or harassment.

What is the law that requires a health care provider to recognize your rights?

Federal and state law requires that your health care provider or health care facility recognize your rights while you are receiving medical care and that you respect the health care provider’s or health care facility’s right to expect certain behavior on the part of patients. You may request a copy of the full text of your law from your health care ...

What is the right of a patient to have his or her wishes documented?

A patient has a right to have, upon request, his or her wishes concerning organ donation documented and to have hospital staff and practitioners who provide care in the hospital comply with those wishes within the limits of its capability, policy, and law and regulation .

What is the right of a patient to report abuse?

A patient has the right to have his or her allegations, observations, and suspected cases of neglect, exploitation, and abuse reported to appropriate authorities based on the hospital’s evaluation of the suspected events or as required by law.

What are the problems with RNs?

Nurse practitioners and staff RNs report a variety of problems within health care facilities. Frequently reported issues include the following: 1 Inadequate staffing levels. 2 Lack of personal protective equipment and PPE violations. 3 Unsafe, unsanitary work environments. 4 Violence in areas such as emergency rooms and psychiatric units. 5 Colleagues whose unsafe practices endanger patients.

What is a nurse manager?

Sometimes called a head nurse, the nurse manager oversees operations for the entire unit and serves as a liaison between staff nurses and upper nursing and hospital management. Director of nursing.

What is a charge nurse?

With each new shift, a charge nurse is assigned to manage oncoming nurses on a particular unit, often in addition to his or her own direct patient care responsibilities. Nurse manager.

What is the job of a chief nursing officer?

Chief nursing officer. Also known as a chief nursing executive, the chief nursing officer usually reports to the hospital CEO. Risk management director. Also known as a hospital risk manager, this individual works proactively to prevent situations that could result in liability.

How can the nurse's problem be addressed?

The nurse's problem can now be addressed through treatment and confidential monitoring programs – and patients are no longer endangered. "It's important to say that 99% of nurses are extremely safe and very competent practitioners," Alexander emphasizes.

Why are working conditions dangerous?

Working conditions can become hazardous, like a lack of protective personal equipment to prevent the spread of infectious diseases, including COVID-19. If serious concerns are not being addressed and hazardous work conditions continue, nurses need to make an official report.

What is an assignment despite objection?

In some hospitals with nursing unions, an additional system of reporting called an "assignment despite objection" exists. "It's a special form that our union has and we can fill out to escalate (the response to) problems with safety," Arlund says.

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