how can family member, patient and nurses benefit from bedside shift report

by Dillan Willms 9 min read

The secrets to successful nurse bedside shift report …

17 hours ago  · Evidence strongly supports that bedside shift report increases nurse satisfaction.6,8,9,11 Some of the most commonly reported nurse advantages include improved report efficiency, teamwork, nursing accountability, and report accuracy; enhanced individual patient care and documentation practices; satisfaction with patients being involved; … >> Go To The Portal


Bedside shift reports are viewed as an opportunity to reduce errors and important to ensure communication between nurses and communication. Models of bedside report incorporating the patient into the triad have been shown to increase patient engagement and enhance caregiver support and education.

The benefits of bedside reporting are numerous and include increased patient involvement and understanding of care, decreased patient and family anxiety, decreased feelings of “abandonment” at shift changes, increased accountability of nurses, increased teamwork and relationships among nurses, and decreased potential ...

Full Answer

What is the goal of the nurse bedside shift report?

Strategy 3 states: “The goal of the Nurse Bedside Shift Report strategy is to help ensure the safe handoff of care between nurses by involving the patient and family. The patient defines who their family is and who can take part in bedside shift report.” 7

How does bedside shift impact patient satisfaction?

Implementation of bedside shift report increased patient satisfaction. By involving the patients in their plan of care and keeping all caregivers updated on that plan, patients feel more secure, and are more likely to participate in their own care and follow recommended health care options.

Can bedside shift report save lives?

The authors have disclosed that they have no financial relationships related to this article. BEDSIDE SHIFT REPORT (BSR) can save lives. According to the Inspector General Office, Health and Human Services Department, less-than-competent hospital care contributed to the deaths of 180,000 Medicare patients in 2010.

What is the nurse accountable for during a change of shift?

The nurse is accountable for the communication that occurs during the change-of-shift report. This is the time that the nurse can verify the patient's health history, physical assessment findings, and plan of care, including prescribed medications. During this time, the patient can ask questions and set short- and long-term goals with the nurse.

Why is bedside report important in nursing?

Bedside shift report (BSR) enables accurate and timely communication between nurses, includes the patient in care, and is paramount to the delivery of safe, high quality care.

What are the benefits of bedside handover?

A real safety benefit of bedside handover is the fact that visualising the patient may prompt nurses to recall important information that should be handed over and it may also trigger oncoming staff to ask additional questions. Further, patients have the opportunity to clarify content.

Why is shift report important in nursing?

Most importantly, communication supports the foundation of patient care. So, hand-off reporting during shift change is a critical process that is crucial in protecting a patient's safety. Throughout the hand-off report, it is vital to provide accurate, up-to-date, and pertinent information to the oncoming nurse.

What is the purpose of a shift report?

Shift reports help improve communication between coworkers or team members, and they ensure proper execution, control and oversight. Managers use shift reports to pass information about proceedings that take place during a specific shift to others.

What are the benefits of bedside report?

The benefits of bedside reporting are numerous and include increased patient involvement and understanding of care, decreased patient and family anxiety, decreased feelings of “abandonment” at shift changes, increased accountability of nurses, increased teamwork and relationships among nurses, and decreased potential ...

Does bedside reporting increased patient safety?

Research concluded that conducting bedside reporting leads to increased patient safety, patient satisfaction, nurse satisfaction, prevented adverse events, and allowed nurses to visualize patients during the shift change. In addition, medication errors decreased by 80% and falls by 100%.

What is bedside shift report in nursing?

By definition, BSR is the change-of-shift report between the offgoing nurse and the oncoming nurse that takes place at the bedside. This makes patients a part of the process in the delivery of their care.

What is nurse bedside shift report?

Bedside shift reports are the essential transmission of patient information between incoming and outgoing nurses in a patient care setting. This nursing communication provides for the continuity of safe and effective medical care and prevents medical errors.

What should be on a bedside shift report?

According to AHRQ, the critical elements of a BSR are: Introduce the nursing staff, patient, and family to each another. Invite the patient and (with the patient's permission) family to participate. The patient determines who is family and who can participate in the BSR.

How do you write a good shift report?

5 Tips for an Effective End-of-Shift ReportGive a Bedside Report. “Check pertinent things together such as skin, neuro, pulses, etc. ... Be Specific, Concise and Clear. “Stay on point with the 'need to know' information. ... When in Doubt, Ask for Clarification. ... Record Everything. ... Be Positive!

How do you give a good report?

3:2220:45How to Give a Nursing Shift Report - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst I have right here is attending doctor as the nurse you need to know who is the attendee overMoreFirst I have right here is attending doctor as the nurse you need to know who is the attendee over that patients care of the doctor.

What happens during nurse shift change?

Traditionally, nurses going off duty typically talk with the nurse coming on for the next shift in a hallway or at the nursing station, giving information on their patients' status and needs, according to the report. Other times nurses communicate for the next shift via a written report. 2.

What is the role of a nurse in a change of shift?

The nurse is accountable for the communication that occurs during the change-of-shift report. This is the time that the nurse can verify the patient's health history, physical assessment findings, and plan of care, including prescribed medications.

Why are nurses always on the same page during the report?

Nurses are always on the same page during the report because they're both looking at the same information at the same time. 12. The patient benefits from BSR too.

How does BSR work?

How (and why) BSR works. By definition, BSR is the change-of-shift report between the offgoing nurse and the oncoming nurse that takes place at the bedside. This makes patients a part of the process in the delivery of their care.

How does BSR help nurses?

The advantages for the nurse begin with the efficiency of report, which streamlines all pertinent information and saves nursing time. BSR improves staff's teamwork by giving nurses the opportunity to work together at the bedside, ensuring accountability. Using a standardized format reduces the risk of miscommunication because it overcomes different communication styles. Better communication also helps the oncoming nurse prioritize assignments according to need. The nurse is informed about the patient earlier in the shift because report time is shortened. Nurses are always on the same page during the report because they're both looking at the same information at the same time. 12

Why is BSR important in nursing?

Because nurses are the first line of defense when it comes to patient safety, BSR is an integral part of the care plan. The nurse is accountable for the communication that occurs during the change-of-shift report.

How many breaths per minute did the nurse take in 1920?

When two nurses entered her room at 1920 for the BSR, her respiratory rate had dropped to 6 breaths/minute. One nurse stayed in the room while the other obtained and administered naloxone as per protocol. The patient quickly recovered without complications.

Why is standardized format important for nurses?

Using a standardized format reduces the risk of miscommunication because it overcomes different communication styles. Better communication also helps the oncoming nurse prioritize assignments according to need. The nurse is informed about the patient earlier in the shift because report time is shortened.

What is the role of a nurse in a change of shift?

The nurse is accountable for the communication that occurs during the change-of-shift report. This is the time that the nurse can verify the patient's health history, physical assessment findings, and plan of care, including prescribed medications.

Why do nurses move BSRs?

Moving BSR from the nurse's station to the patient's bedside to improve safety. Bedside shift reports (BSR) are a fairly new concept for many nurses today, although they have been around for almost 40 years. Recently, hospitals have been putting their own take on BSRs in compliance with Joint Commission standards.

How does BSR help nurses?

BSRs also improve staff teamwork by giving nurses the opportunity to work together at the bedside, ensuring accountability. Using a standardized format reduces the risk of miscommunication. Better communication also helps the oncoming nurse prioritize assignments according to need.

Why are BSRs important?

BSRs eliminate that alone time and gives the patient a feeling of inclusion with the nurses as part of the healthcare team. Because nurses are the first line of defense when it comes to patient safety, BSRs are an integral part of the care plan.

What is BSR in nursing?

By definition, a BSR is the change-of-shift report between the offgoing nurse and the oncoming nurse that takes place at the bedside. This makes patients a part of the process in the delivery of care.

How to conduct a verbal report?

Conduct a verbal report using words the patient and family can understand. Conduct a focused assessment of the patient and a room safety assessment. Review tasks to be done. Identify patient's and family's needs and concerns.

When should time be set aside for BSR?

In addition, time should be set aside before or after BSR for the sharing of sensitive information that hasn't been told to the patient with the oncoming nurse. Patients should also make the decision whether they would like to be awoken for the BSR.

What is bedside shift reporting?

Bedside shift reporting is a form of communication used by nurses to communicate with each other regarding the patient plan of care. Although bedside shift reporting is required by The Joint Commission and is a required hospital policy, there are inconsistencies in the emergency room nurses performing the task. The purpose of this study was to describe emergency room nurses’ views on bedside shift reporting. A qualitative research study was conducted using a semi-structured interview process. Colaizzi’s data collection and analysis strategy were used to determine emerging themes. Peplau’s interpersonal relations and Benner’s novice to expert theories were used to help guide this study. Fifteen emergency room nurses were interviewed, and seven themes emerged from the data collected. Three themes, nurse accountability, nurse introduction, and patient involvement were identified as benefits of bedside shift reporting. Four themes, bedside shift report not done, emergency room situations, emergency room environment, and time factors were identified as challenges of bedside shift reporting. The study helped to determine the need for additional educational opportunities for the emergency room nurses, emergency department, and the organization to increase the consistency of the reporting process.

Why is a shift report important?

Background: Shift report is one of the most important factors in patient care to ensure the oncoming nurse can properly care for the patient. Situation, Background, Assessment, and Recommendation (SBAR) is a communication tool that enables the safe transfer of pertinent information to ensure the best quality of care is provided. Communication is one of the key components of bedside nursing practice. Communication ensures that medical errors are avoided, while patient safety and the quality of care are not affected during a patient’s stay.Purpose: The purpose of this study was to compare the risks and benefits of bedside shift report (BSR) versus traditional shift report (TSR).Method: For a proper evidence-based review, the studies were precisely analyzed, and systematically pieced using the top four tiers of evidence hierarchy.Findings: While bedside shift report has been implemented within inpatient settings, it is not always being utilized properly. Upon conclusion of the literature review, evidence supports using bedside shift report to reduce medical errors, safety risks, and improve the quality of care.

What is a Sbar in nursing?

Situation, Background, Assessment, and Recommendation ( SBAR) is a communication tool that enables the safe transfer of pertinent information to ensure the best quality of care is provided. Communication is one of the key components of bedside nursing practice.

Why should bedside handover be encouraged?

First, implementation of bedside handover in other ward settings should be encouraged to promote a FCC approach to nursing, improve the quality and accuracy of information and increase patient safety. Second, because bedside handover reflects FCC and was valued by families, adult hospital wards should create an environment that fosters FCC. Finally, initiatives should be undertaken that promote family participation in bedside handover. Family members want to be involved, and nurses need to look at the family as a partner that enhances patient care.

What is the theme of interacting with nursing staff?

The theme interacting with nursing staff included five subthemes revolving around interactions between family members and nursing staff in the handover process. The first subtheme, sharing information, identified family members’ ability to provide relevant details about the patient of which nurses were sometimes not aware, thereby enhancing the quality of information communicated.