hospital patient portal patient education

by Christelle Ruecker 5 min read

Patient Education | Johns Hopkins Medicine

23 hours ago Patient Education Patient Education Welcome! At Johns Hopkins, we want patients and caregivers like you to feel equipped to take control of your health care. There are some terrific tools and resources available to help make complex medical information easy to understand. Emmi ® Education Program >> Go To The Portal


How can providers use the patient portal for Health Education?

Patient Education Patient Education Welcome! At Johns Hopkins, we want patients and caregivers like you to feel equipped to take control of your health care. There are some terrific tools and resources available to help make complex medical information easy to understand. Emmi ® Education Program

How can patient portals help in the discovery of medical errors?

Nov 05, 2015 · Abstract. Patient portal adoption has rapidly increased, and portal usage has been associated with patients’ sociodemographics, health literacy, and education. Research on patient portals has primarily focused on the outpatient setting. We explored whether health literacy and education were associated with portal usage in an inpatient population.

What are the benefits of patient portals in nursing?

Aug 13, 2020 · A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal. Many providers now offer patient portals. For access, you will need to set up an account.

Why add patient engagement materials to the patient portal?

After the patient logs into the patient portal, they will see a list of their medical conditions, procedures, and medications. To access a list of relevant patient education materials, the patient will click on the Infobutton next to their conditions and procedures. A list of relevant patient education topics will appear.

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How do you educate patients on patient portals?

Here are some ways to encourage patient enrollment:
  1. Include information about the patient portal on your organization's website.
  2. Provide patients with an enrollment link before the initial visit to create a new account.
  3. Encourage team members to mention the patient portal when patients call to schedule appointments.
Jun 25, 2020

What should be in a patient portal?

A robust patient portal should include the following features:
  • Clinical summaries.
  • Secure (HIPAA-compliant) messaging.
  • Online bill pay.
  • New patient registration.
  • Ability to update demographic information.
  • Prescription renewals and contact lens ordering.
  • Appointment requests.
  • Appointment reminders.

What is the nurse's role in implementation of patient portals in healthcare?

Nurses encourage patients to enroll in the portals, wear buttons to welcome questions from patients and their families, explain the portal's privacy and security features, and demonstrate how to look up test results, send and receive provider messages, and request prescription refills.Dec 20, 2021

What is a patient education portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection.Sep 29, 2017

What are the five main features of the new healthcare portal?

Five key features to look for in an EHR patient portal
  • Easy to follow user interface. ...
  • Messaging and communication. ...
  • Registration. ...
  • Scheduling. ...
  • Enhanced security.
Aug 25, 2016

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

What are the benefits and challenges of implementing a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?
  • Pro: Better communication with chronically ill patients.
  • Con: Healthcare data security concerns.
  • Pro: More complete and accurate patient information.
  • Con: Difficult patient buy-in.
  • Pro: Increased patient ownership of their own care.
Feb 17, 2016

How do patient portals improve nursing practice?

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

Is a patient portal an EHR?

PHRs, EHRs and patient portals

But EHRs contain more extensive information because they're used by health care providers to store visit notes, test results and much more. A PHR that is tied to an EHR is called a patient portal.

What do hospitals patient portals enable patients to do?

What do hospitals' patient portals enable patients to do? Schedule appointments, order prescription refills, ask questions, and view test results.

Is patient portal a system?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

What are the benefits of a patient portal?

What are the benefits of patient portals?
  • Patient portals are efficient. ...
  • Patient portals improve communication. ...
  • They store health information in one place. ...
  • Patient portals satisfy meaningful use standards. ...
  • They improve data accuracy. ...
  • Patient portals make refilling prescriptions easy. ...
  • They're available whenever you need them.
Jul 15, 2019

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

Nurses can increase the use of a valuable healthcare tool

Editor’s note: This is an early release of a web exclusive article for the January 2022 issue of American Nurse Journal.

Challenges

Several factors—age, race, ethnicity, education, health status, and health literacy—influence portal benefits. A review by Irizarry and colleagues found that non-white patients and those with fewer years of formal education are less likely to register for patient portals than the less vulnerable populations would.

The future of portals

Portals and the devices to access them continue to evolve. Devices available remotely monitor vital signs, glucose levels, and heart rates, which contribute to the integration of human connection and technology.

Empower patients

Nurses occupy the frontline of patient communication. They play a critical role in encouraging patients to use portals by explaining the benefits, demonstrating their use, and providing reliable information about their security. Easy-to-use portals empower patients to access their personal health data and participate fully in their care.

X-Plain for Patient Portals

X-Plain for Patient Portals gives patients a highly engaging experience within the patient portal. When users log into a patient portal, they gain access to patient-specific programs about their health conditions and any recent or scheduled procedures. Patients can also browse the X-Plain Health Encyclopedia for topics of interest.

Access Anytime, Anywhere, on Any Device

"I am amazed to see the details presented in such an easily understandable manner. I commend your method of using IT as a tool for awareness for

Patient Education

Having the right information about your medical condition and care is important. To help you make the best possible healthcare choices, we offer hundreds of informational brochures that describe a variety of tests, procedures, treatments and follow-up care.

Additional Northwestern Medicine Patient Education Resources

Northwestern Medicine offers an innovative online educational tool to help patients better prepare for surgery.

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Nurses Can Increase The Use of A Valuable Healthcare Tool.

  • Editor’s note: This is an early release of a web exclusive article for the January 2022 issue of American Nurse Journal. Takeaways: 1. Patient portals facilitate patient engagement in healthcare decisions, improve communication, and streamline care. 2. Less than one-third of patients access patient portals to view their medical data. 3. Nurses can improve patient portal …
See more on myamericannurse.com

Challenges

  • Several factors—age, race, ethnicity, education, health status, and health literacy—influence portal benefits. A review by Irizarry and colleagues found that non-white patients and those with fewer years of formal education are less likely to register for patient portals than the less vulnerable populations would. Other challenges to portal use include access, navigation, privacy concerns, …
See more on myamericannurse.com

Nurses’ Role

  • Nurses’ can influence and reinforce portal use at every patient visit and by being responsive to patient communication. Portal success may require a culture shift, making patients aware of their right to participate in decision-making related to their health. Talk with all patients to increase awareness and explain portal features, including access...
See more on myamericannurse.com

The Future of Portals

  • Portals and the devices to access them continue to evolve. Devices available remotely monitor vital signs, glucose levels, and heart rates, which contribute to the integration of human connection and technology. Portals may soon transition into frictionless technology that include the patient’s whole health history with an easy-to-navigate personalized interface. Artificial intelli…
See more on myamericannurse.com

Empower Patients

  • Nurses occupy the frontline of patient communication. They play a critical role in encouraging patientsto use portals by explaining the benefits, demonstrating their use, and providing reliable information about their security. Easy-to-use portals empower patients to access their personal health data and participate fully in their care. Cristina Cassano is director of clinical informatics …
See more on myamericannurse.com