hilton health patient portal

Why choose Hilton health care?

Rochester Regional Health's Hilton Health Care practice is proud to offer complete medical care for the entire family. Our practice includes three board-certified family physicians and supports patients of all ages. Our health care services are available to patients at convenient hours close to home including:

What can I do in the online patient portal?

You can log into the online patient portal 24 hours a day, 7 days a week from the comfort and privacy of your home or office. Our patient portal allows you to: View and request appointments Request prescriptions and refills View personal health information Update demographic information Browse health facts and information

What is the life Hilton?

The Life Hilton is the flagship hospital for Life Healthcare Group. Life Hilton Private Hospital and Hilton Health together offer integrated practicing, world-class service delivery, collaborative medical care, and the newest technologies, creating a convenient health hub for the growing community.

How can I get access to my health records on the Apple Health app?

If you use an an iPhone, you can access this hospital’s health records. Follow these steps: Open the Health app on your iPhone. Select Health Recor...

How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can: View some pathology, radiology a...

Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registrati...

How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you...

What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can...

What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not...

When will I see my results?

Some results will be delivered into the patient portal as soon as they are resulted and entered into your electronic health record. Please see belo...

Is a mobile version of the patient portal available?

The patient portal can be accessed on any browser and any device with internet. The patient portal is also available as an app, or you can access y...

Will My Health Rec allow me to make online appointment requests or cancellation requests?

Currently, making online appointment and/or cancellation requests is not an available option with My Health Rec.

Will My Health Rec allow me to make online prescription renewal requests?

Currently, prescription renewal requests are not an available option with My Health Rec.

About Hilton Health Care

Rochester Regional Health's Hilton Health Care practice is proud to offer complete medical care for the entire family. Our practice includes three board-certified family physicians and supports patients of all ages. Our health care services are available to patients at convenient hours close to home including:

Appointments

Office visits are by appointment only. To schedule an appointment, call (585) 392-9100. Each provider has limited capabilities for same-day appointments for sick visits and urgent problems.

Patient Information

You can now pay your bill online using Instamed, or at the office with a debit or credit card.

What is Hilton Health?

Hilton Health is made up of a high-performing network of multi-disciplinary healthcare providers, who are recognized as leaders in their respective fields, all offering the highest standard of patient-centered care.

Is Hilton Health part of Life Healthcare?

Hilton Health shares an entrance with Life Hilton Private Hospital, which is the flagship hospital for the Life Healthcare Group. Although the hospital and the medical hub are independent of each other, the relationship between the two developments is symbiotic. Each entity supports each other, working together to form an integrated approach to medical care. This leads to much-improved patient care and a quick turnaround.

It's Your Care, at Your Fingertips. Before, during, & after your visit

Securely connect with all your medical providers, and manage important health information with MyCare. It's an easy-to-use patient platform with 24/7 access online or through our mobile app.

Your Care. In One Place

With MyCare you can Access your test results, request prescription renewals, schedule appointments, communicate with your providers, and much more.

New to MyCare?

If you aren't currently signed up for MyCare, you will need to set up your MyCare account with your information and a personal activation code that you may have already received. If you haven't been given a personalized code you can request one, and then continue with creating your account.

Need an Activation Code?

If you're new to MyCare and have not received an enrollment letter from us, you can request an activation code here. You will be prompted to answer a series of questions to help us verify your identity. If you are under 18 you must contact your Primary Care Physician to activate your account.

Download the MyCare App

Download the MyCare App to put your health information in the palm of your hand. The MyCare app helps you conveniently manage care for yourself and your family members. Available on both the Google Play Store and the Apple App Store.

Patient Health Library

Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment.

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