hialeah hospital my patient portal

Who do I call for Patient Portal account help?

For patient portal account help, please call 888-252-8149. Doctors on the medical staff practice independently and are not employees or agents of Steward Health Care hospitals.

Why choose Hialeah health center?

We work day in and day out to help our neighbors take control of their health. At Hialeah, each staff member is considered an integral part of your health care team, from our physicians and nurses to our patient hospitality staff, as well as the many people behind the scenes. It is this team effort that is the trademark of our care.

Can I login to the patient portal during my hospital stay?

Yes, if you can access your email via computer, smart phone or other mobile device and also connect to the internet. If you don't have internet access during your hospital stay, please ask for the Patient Portal representative, who can easily assist you with logging in.

Why choose Steward Health Care Hialeah Hospital?

As this region continues to flourish and evolve, Steward Health Care is proud to welcome Hialeah Hospital into our physician-owned-and-led family. We recognize that you have a choice about where to go for your health care.

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How can I get access to my health records on the Apple Health app?

If you use an an iPhone, you can access this hospital’s health records. Follow these steps: Open the Health app on your iPhone. Select Health Recor...

How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can: View some pathology, radiology a...

Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registrati...

How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you...

What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can...

What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not...

When will I see my results?

Some results will be delivered into the patient portal as soon as they are resulted and entered into your electronic health record. Please see belo...

Is a mobile version of the patient portal available?

The patient portal can be accessed on any browser and any device with internet. The patient portal is also available as an app, or you can access y...

Will My Health Rec allow me to make online appointment requests or cancellation requests?

Currently, making online appointment and/or cancellation requests is not an available option with My Health Rec.

Will My Health Rec allow me to make online prescription renewal requests?

Currently, prescription renewal requests are not an available option with My Health Rec.

Parent and Guardian Access

Learn how you can sign up to view your child’s health information online.

Frequently Asked Questions

Have more questions about the UH personal health record? Visit our FAQ for more information.

What to do if you have questions about your electronic health record?

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE PERSONAL INFORMATION IN YOUR ELECTRONIC HEALTH RECORD, PLEASE CONTACT YOUR PROVIDER.

Who is the provider of MyHealthRecord?

MyHealthRecord.com (the "Service") is offered by Your Health Care Provider (“Provider”) through its website or a link provided to You and is operated and hosted by Greenway Health, LLC (“Greenway”, “We”,"Our" or “Us”). The purpose of the Service is to provide You with the ability to access certain individual health information and other information related to the health care services provided to You by Your Provider or to the individual patient for whom You are the legal representative, and provide for secure communication between You and Your Provider.

What is a cookie on my health record?

They enhance your online experience by saving your preferences while you are visiting a particular website. The cookies do not contain any identifiable health information and cannot profile your system or collect information from your hard drive.

Does MyHealthRecord.com have a privacy policy?

This Privacy Policy applies solely to the MyHealthRecord.com website and Service and provides you information on the specific information that We may collect from you via the MyHealthRecord.com website Service and how We may use it in connection with the MyHealthRecord.com website and Service, whether you are using the Service as a patient or a Provider.

Can you edit the content of the communications between patients and providers?

Service users have the ability to view the trail of messages received and sent via their Service account. We do not edit the content of the communications between patients and Providers.

Can you use the Service to gain access to someone else's information?

You may not use the Service to gain unauthorized access to anyone else's information. It is possible that information about You may include sensitive or psychologically damaging information, depending upon the nature of Your medical information. You will need to use a user name and password to access the Service.

Can a provider control your health information?

If you are a patient or legal representative, your Provider’s use and disclosure of Your identifiable health information is subject to your Provider’s Notice of Privacy Practices. We cannot control any Provider’s use of a patient's identifiable health information. If you are a patient or legal representative of a patient, please contact your Provider for a copy of their Notice of Privacy Practices. We provide the Service on behalf of your Provider and therefore protect identifiable health information as required by the applicable agreement between Us and your Provider and in accordance with applicable law. This Privacy Policy does not in any way govern Our collection, use or disclosure of Your identifiable health information in connection with any relationship that we may have with your Provider other than as the operator and host of the Service; any such collection, use or disclosure is governed by the Business Associate Agreement that We have with your Provider, and all applicable laws. If you have any issues with the identifiable health information managed by your Provider, please contact them directly, as we have no ability to change the information you have provided them.