healthsmart patient portal

What is the HealthSmart member portal?

If you have technical questions with regards to the functioning of this website or our Employee, Customer, Provider websites, you may address them via email at support.Information@healthsmart.com. Our Help Desk can be reached at 1-800-638-0968 between the hours of 8:00 am and 5:00 pm Eastern Time, Monday – Friday.

How can HealthSmart help me navigate my health benefits?

For on-the-go access, the HealthSmart Member Portal is available as an app for Apple and Android smartphones and tablets. What can members find on the HealthSmart Member Portal? 24/7/365 access to their health benefits information Digital Member ID cards Covered dependents Claim status and Explanation of Benefits (EOB) documents Go Green!

What services do HealthSmart providers have?

Login. You may continue to browse the portal in read-only mode. We appreciate your patience during this time. Once the outage is completed you will no longer receive this notification. The Participant Portal is undergoing routine maintenance. We appreciate your patience during this time. We will maintain the confidentiality of your personal ...

How do I contact HealthSmart support?

Online member access to health benefits and claims information When you’re a HealthSmart member, you have real-time, online access to your benefits information – whenever you need it, day or night. You can review your benefits, view claims, print ID cards and more! Here you can access: Go Green! Members can view and download Explanation of Benefits

We take care of a company's most valuable resource. Its people

HealthSmart is the premier provider of customizable and scalable solutions for self-funded employers.

I am a..

Real-time, online access to your benefits information and other tools – whenever you need it.

HealthSmart Blog

As an innovative industry leader, HealthSmart has a successful track record of helping self-funded health plans lower costs, maintain and improve quality outcomes, and enhance member satisfaction. Our SmartDecision Reference Based Pricing (RBP) Solution has been a foundational component of our approach to helping clients achieve these goals.

News and Announcements

June 28, 2021 - HealthSmart has announced the launch of Orlando SmartCare™, a comprehensive health plan that offers Orlando area small to mid-sized self-insured health plans market-leading discounts with the most respected name in healthcare in the area, Orlando Health.

to Rising Healthcare Costs

Healthcare costs are rising faster than inflation. HealthSmart can help. We offer a focused, innovative approach to bending the cost curve. While the average healthcare trend has risen by 6 to 7.5 percent annually over the past few years, HealthSmart customers actually see their medical costs decrease each year.

Why HealthSmart

HealthSmart is the premier provider of innovative, customizable and scalable solutions for employers, brokers and payers. Our solutions include health plan benefit administration, care management, pharmacy benefit management, provider networks and casualty claims solutions.

Provider Center

With our growing provider base, members have better access to the best care available. We are committed to providing the best care for our members and the best provider services, including expedited claims turnaround times. HealthSmart providers have access to a variety of services, including real-time, online access to useful patient information.

Online provider access to member health benefits and claims information

With our growing provider base, members have better access to the best care available. We are committed to providing the best care for our members and the best provider services, including expedited claims turnaround times. HealthSmart providers have access to a variety of services, including real-time, online access to useful patient information.

This is a secure site. Should you ever have difficulty with this process, please call our office and someone will either reset your password or assist you with the process

This is a secure site. Should you ever have difficulty with this process, please call our office and someone will either reset your password or assist you with the process.

We are very hopeful that you will find this site to be useful and informative. By using this technology, we can provide you with timely and important information regarding your health care. Please note that we will make every attempt to contact you by telephone if there is an urgent matter

We are very hopeful that you will find this site to be useful and informative. By using this technology, we can provide you with timely and important information regarding your health care. Please note that we will make every attempt to contact you by telephone if there is an urgent matter.

What services are covered by a health plan?

Some hospitals and other providers do not provide one or more of the following services that may be covered under your health plan contract and that you or your family member might need: family planning; contraceptive services, including emergency contraception; sterilization, including tubal ligation at the time of labor and delivery; infertility treatments; or abortion. You should obtain more information before you enroll. Call your prospective doctor, medical group, independent practice association, or clinic, or call the health plan phone number listed on your ID card to ensure that you can obtain the health care services that you need.

How to get more information about health insurance?

You should obtain more information before you enroll. Call your prospective doctor, medical group, independent practice association, or clinic, or call the health plan phone number listed on your ID card to ensure that you can obtain the health care services that you need.

Does HealthSmart accept liability for damages?

HealthSmart does not accept any responsibility or liability for damages arising from the use or reliance on this information.