healthkey patient portal privacy statement

How do I ensure my Patient Portal account is secure?

Welcome to the Your Health-Key (“YHK”) Web site (the “Site”). YHK provides online health-related services by arranging for telephone, chat, email or video medical consultations with a licensed doctor, arranging for electronic medical record storage by the doctor, providing certain on-line health-related information, and offering certain other health-related services, which include ...

What is the statement of privacy for the family care network?

We are committed to protecting your privacy and the security of the information you entrust with us. This privacy policy (Policy) discloses our information gathering and dissemination practices. Your use of the FMH Patient Portal is governed by the terms of this policy, and by using or accessing the FMH Patient Portal you agree to be bound by it.

What information does the patient portal collect about me?

Patient Portal Information on Privacy and General Usage Family Care Network is committed to preserving your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Family Care Network patient portal website and governs data collection and usage.

What is a patient portal enrollment a message?

Managing Risks Associated with Patient Portals. The use of portals does come with risks, such as privacy and security breaches, inappropriate patient use, and unrealistic expectations on the part of both the patient and the provider. Many of these risks can be addressed through a well-planned implementation of the portal, clear usage policies ...

Are patient portals confidential?

Yes, many patient portals are secure as they have security and privacy safeguards to keep your information protected. To ensure your data remains protected from any unauthorized access, these healthcare portals are hosted on a secure connection and can be accessed via a password-protected login.Nov 11, 2021

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

What information is accessed through patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.Sep 29, 2017

Is patient portal safe?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Are patient portals covered by Hipaa?

Patient portals contain information that constitutes electronic protected health information (ePHI) under the HIPAA Security Rule. ePHI is defined as any protected health information (PHI) that is created, stored, transmitted, or received in any electronic format or media.Sep 9, 2019

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What do hospitals patient portals enable patients to do?

What do hospitals' patient portals enable patients to do? Schedule appointments, order prescription refills, ask questions, and view test results.

Which of the following is an example of protected health information?

Examples of PHI Dates — Including birth, discharge, admittance, and death dates. Biometric identifiers — including finger and voice prints. Full face photographic images and any comparable images.Jan 11, 2015

What is in a personal health record?

A personal health record (PHR) refers to the collection of an individual's medical documentation maintained by the individual themselves, or a caregiver, in cases where patients are unable to do so themselves. This personal information includes details such as: The patient's medical history. Applicable diagnoses.Oct 22, 2021

Can patient portals be hacked?

more frequent than data breaches in the financial services sector, and medical identity theft accounts for 43 percent of all identity theft.” How can you protect your patient portal? ... Many patient portals have surprisingly minimal security, with three main areas of vulnerability: They rely on password-protection only.

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

What are the disadvantages of a patient portal?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

Why do medical assistants use patient portals?

Medical assistants promoted the patient portal as a way for patients to establish a direct line of communication with their provider. Patients registered with the portal can avoid using the BVCHC call center, which receives a large volume of calls.

What is BVCHC portal?

BVCHC found it helpful to designate point persons for portal enrollment, such as medical assistants, to engage patients one on one. Consequently, providers are not burdened with the enrollment process, but they can encourage patients to use the portal. Moreover, assigning a dedicated triage nurse to serve as the gatekeeper for messages coming through the portal has eased provider concerns about email volume and time required for patient communication.

What is terminal kiosk?

Terminal kiosks. BVCHC is purchasing computer terminal kiosks for use in the waiting rooms to help patients complete the registration process while still on-site so that they continue to be engaged after the patient portal is explained to them and subsequently begin using the secured messaging feature. The kiosks also will be used for patient education during downtime before visits.

What is BVCHC in Pawtucket?

BVCHC is a federally-qualified, Joint Commission-accredited health center located in Pawtucket and Central Falls, Rhode Island. Established in 1990, BVCHC provides a range of services, including pediatric, internal medicine, family medicine, midwifery and obstetrics/gynecology, dental, and behavioral health.

What is BVCHC in Rhode Island?

BVCHC serves as the home and support center for a network of health centers committed to advancing health IT in Rhode Island. Since the health center converted to electronic health records in 2007, BVCHC has supported several implementations by other practices and collaborates with the Rhode Island REC.

What is N#EHR?

Patient-Specific Education Resources.#N#EHR has an integrated patient education tool that allows clinical staff to search and select from more than 600 summaries on diagnoses and symptoms and more than 1,000 medications. Materials, which are available and English and Spanish, can be printed out and reviewed with patients at the time of the visit.

What is Cerner's privacy policy?

Cerner Corporation (Cerner) is committed to protecting your privacy and the security of the information you entrust with us. This privacy policy (Policy) discloses Cerner's information gathering and dissemination practices. Your use of Cerner Patient Portal is governed by the terms of this Policy, and by using or accessing Cerner Patient Portal you agree to be bound by this Policy.

What is a cookie in Cerner Patient Portal?

Cerner Patient Portal places a text file called a 'cookie' in the browser files of your computer. Cookies are pieces of information that a website transfers to an individual's hard disk for record-keeping purposes. Cerner Patient Portal uses cookies during your online session to deliver content specific to your interests. Cookies allow Cerner Patient Portal to more efficiently deliver the information you want. The cookies do not contain personal information. If you disable cookies in your browser, you will be unable to log into Cerner Patient Portal. In addition to cookies, some web analytics tools used by Cerner Patient Portal place a single-pixel GIF file on a computer as a tracking indicator.

Can Cerner change its policy?

However, Cerner will take reasonable steps to notify you of material changes it makes to the Policy. You are responsible for regularly reviewing this Policy. Your continued use of Cerner Patient Portal constitutes your acceptance of the revised terms.

I want a copy of my medical records for myself

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I need my old doctor to send my medical records to HealthNet

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I need to get my medical records from HealthNet to give to another provider, attorney, or other group

If you need to get your medical records from HealthNet to give to another provider, attorney, or other group, please fill out this form. Please print and complete form with a signature before returning. Once you have completed this form, please send it back to HealthNet by: