health new england patient portal

by Max Wunsch 8 min read

Health New England Member Portal

10 hours ago Health New England is making things easier for you with our all-new member portal, my.HealthNewEngland.org . The new portal offers simple language, straightforward menu options, and easy access from any device – smartphone, tablet or computer. Visit my.HealthNewEngland.org and register today! >> Go To The Portal


How do I register for the new health New England member portal?

Visit my.HealthNewEngland.org and register today! My.HealthNewEngland.org replaces our previous HNEDirect member portal and registration is easy. You’ll need to register for access – even if you have registered for HNEDirect in the past. Be sure to have your HNE ID card ready.

What's new in the New England member portal?

Another new feature of the member portal is that Explanations of Benefits (EOBs) are now available online at my.HealthNewEngland.org. As part of an ongoing effort to minimize our impact on the environment, EOBs are no longer being automatically mailed to members.

Do you have questions about the health New England network?

Please be aware that certain providers may not participate in all networks. Wondering how we choose our provider and hospital networks? If you have questions about the Health New England network in which you currently are enrolled, please contact Member Services at (413) 787-4004 or toll-free at (800) 310-2835.

Why choose care New England online health records?

At Care New England, information from our ambulatory clinics is managed through MyChart, while hospital and emergency department records can be accessed using CNme. Your CNE online health records allow you to securely share information with your care providers, but can also literally be a lifesaver.

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What is an online patient portal?

Online patient portals offer patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health.

What is Mercy Medical Center's portal?

The MyHealth patient portal provides Mercy Medical Center members online access to health information, whenever you need it.

Does Trinity Health have MyCare?

Trinity Health Of New England patients are encouraged to register for MyCare, a service providing free, personalized, and secure online access to portions of their medical records. This service allows patients to safely receive and manage information about their health.

Manage Your Health With MyCare

At Trinity Health Of New England Medical Group, we know you have a lot to think about. So we’ve made it easier than ever for you to manage your appointments, organize payments, contact your provider, view test results and read follow-up instructions after a visit.

Looking for a Provider?

Our dedicated providers are passionate about your well-being. We combine unparalleled expertise and extensive experience with the latest innovations in care to help you feel better and live healthier.

Looking for a Service or Specialty?

Trinity Health Of New England Medical Group offers primary care, specialty care, urgent care, rehabilitation, imaging and lab services in Connecticut and Western Massachusetts. Using leading-edge technology, advanced diagnostic tools and groundbreaking treatments, we provide you with the best care.

Who can access a patient's HIE?

Only healthcare providers and their support staff who have a treating relationship with the patient are permitted to access the patient’s record on the HIE.

How to get CNME to send notifications?

Step 1: Log in to MyChart. Step 2: Go to "Account Settings" and click "Communication Preferences". Step 3: Under "Health" deselect emails and/or text messages for test results. CNme does not currently push portal notifications to your phone or device.

How to opt out of HIE?

Patients have the option to opt out of having your information shared between providers that use an HIE by completing the “ Opt Out” form here or by asking the patient’s treating provider office or Health Information Management Department.

What is CNE online?

Your CNE online health records allow you to securely share information with your care providers, but can also literally be a lifesaver. In an emergency, you can quickly give emergency personnel vital information, such as a disease you're being treated for, previous surgeries or hospitalizations, medications you take, allergies, and how to contact your primary care doctor.

Where to register for CNME?

Kent Hospital Medical Records. 455 Toll Gate Road. Warwick, Rhode Island 02886. (401) 737-7000, ext. 34291.

Can you see your results on a patient portal?

Yes. Only you (and those you have permitted access to your patient portal, known as a Proxy) will be able to see your results.

Can you get your test results through portal?

Because most all your visit notes, including progress notes, discharge summaries, procedure notes and other clinical documentation as well as most testing results will now be available through you portal. Testing results will be released to you promptly once they are finalized, therefore you may receive notification of your results before a provider has had a chance to review them.

How to contact New England Baptist Hospital if you forgot your password?

Contact a New England Baptist Hospital Patient Access representative at (617) 754-6446 if: You have a Patient Portal “My NEBH Online” account and need your password to be reset.

What is NEBH app?

NEBH is dedicated to helping improve your overall health care experience by providing convenient access to your health and wellness data in an app of your choosing. To make a request or get the latest information, please email getconnected@nebh.org. Once we receive your request, we will be in touch with next steps. This capability is evolving so check back often for our latest list of connected applications.

What time does Patient Access call?

Patient Access representative are available Monday through Friday, 8:30 am – 5:00 pm. You may leave a voicemail and someone will return your call as soon as possible.

Does New England Baptist Hospital have an emergency department?

New England Baptist Hospital DOES NOT have an emergency department or urgent care centers.

Does the Hospital have their own portal?

The Hospital and its affiliated providers are happy to provide you easy access to your medical information. The Hospital and each physician have their own portals, so please confirm which portal you are looking for.

How to contact Health New England?

If you have questions about the Health New England network in which you currently are enrolled, please contact Member Services at (413) 787-4004 or toll-free at (800) 310-2835.

Where to find HMO plan on ID card?

You can find the type of plan (HMO, POS, PPO, HDHP) on the right hand side of your card.

Where is the Medicare Advantage on my ID?

On Your ID Card: Look for the words "Health New England Medicare Advantage" at the bottom of your ID card.

Does Health New England cover breastfeeding?

Health New England supports you and your baby by covering breastfeeding support services through participating providers at no cost to you. View a list of participating lactation counseling providers in our network.

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