healow patient portal help

How to access patient portal?

Jan 22, 2019 · Use Touch ID to log in to healow. Toggle between inbox/outbox messages with one tap! Share body temperature data with your doctor. Preview referrals sent out by your doctor. Keep track of your immunizations. Review patient education right on your phone. Enjoy user experience improvements. Version 5.3.0 POSTED

What is patient portal and how can it help?

Aug 03, 2017 · There are two ways to retrieve your PIN: Through your Patient Portal account Through the app To retrieve PIN through your Patient Portal Account: 1. Login to Patient Portal and click My Devices: A list of devices used for logging into the healow app will be displayed. 2. Select the device from which you want to retrieve the PIN. 3.

How to log into online patient portal?

Apr 15, 2016 · 1. To change your e-mail account on the healow app, tap Check in: 2. Tap on the triangle in the upper left corner: 3. Tap the pencil icon in the upper left corner: 4. Scroll down to the e-mail field. Update your e-mail address and tap Done: Your e-mail address is now updated on the app. Note: This update is not sent back to your doctor’s office.

How do I use the patient portal?

May 18, 2015 · 1. Click the Access your Health Record button: 2. Locate your practice by typing in the practice name OR the practice code. The practice code is a unique, six-letter code that identifies the practice, and it can be found on the practice’s Patient Portal website. 3. Type in the city/state and then click Go. 4. Select your practice from the list.

How do I contact healow?

If you are a patient and are in need of assistance with the eClinicalWorks Patient Portal or healow app, please email help@healow.com or complete this form.

How do I set up a healow Patient Portal?

From the email, note your username (circled in orange) and click on the 'Set-up Portal Account' button (circled in blue). If prompted, complete the phone verification screen. Enter the verification code you received in the box. Then click on the 'Verify' button.

How do I reset healow?

How do I reset my password on the healow app?Select I have forgotten my password. ... Enter your First Name, Last Name and Date of Birth as it appears in your doctor's system. ... Select Email or Phone to reset your password. ... An email with a link to reset your password has been sent to the registered email address:More items...•Jan 17, 2017

How do I find my healow username and password?

How do I retrieve my username on the healow app?Tap FORGOT USERNAME OR PASSWORD?Select I have forgotten my username. Tap Next.Enter your First Name, Last Name and Date of Birth. Tap Next.An email has been sent to your registered email with your username.Jan 17, 2017

What is Healow practice code?

The practice code is a unique, six-letter code that identifies the practice, and it can be found on the practice's Patient Portal website. 3. Type in the city/state and then click Go.May 22, 2015

What is a Healow verification code?

A four-digit healow verification code will be sent to you based on your selected preferences. Once you receive the code, enter the code and tap Verify.

How do I log into healow app?

To log in to the healow app: For first time login, use the Username and Password fields to enter Patient Portal credentials. 2. Tap Login. The Terms of Use window opens.

How do I access the healow app?

Get the Healow App TodayDownload the Healow app from the Apple or Google App store using the links below.Enter our practice code HJBIBA.Enter your portal username and password to log on (or if you do not have a portal account- ask our staff about signing up)Create a PIN to securely access your records.Dec 4, 2017

How do I reset my healow pin?

0:100:53Healow App How to Reset My Pin - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd if you ever want to change your PIN. You can do so from within the app itself. Simply go to theMoreAnd if you ever want to change your PIN. You can do so from within the app itself. Simply go to the settings section and select the option to change your PIN.

How do I log into healow for the first time?

Enter the practice code DCFHCA. Enter your portal username and password, then enter a unique PIN code to access Healow in the future. Please Note: Patients must be Web‐enabled and already have an active account set up on the patient portal prior to logging into the Healow App.

How do I request a refill on healow?

If your doctor's office allows medication refills from the Patient Portal, you can also do it with the healow app!In your Meds Cabinet, click the “+” icon in the top-right corner. ... Select Request Refill.Complete the request in the same manner you would for sending a message.May 18, 2015

How do I change my e-mail account on the healow app?

1. To change your e-mail account on the healow app, tap Check in: 2. Tap on the triangle in the upper left corner: 3. Tap the pencil icon in the upper left corner: 4. Scroll down to the e-mail field. Update your e-mail address and tap Done: Your e-mail address is now updated on the app. Note: This update is not sent back to your doctor’s office.

How do I view my sent messages on healow app?

Currently, there is not an option to view sent messages on the healow app. To view sent messages, we recommend logging into your patient portal. For additional assistance, please feel free to contact us.

How should I proceed if my lab results are not listed on my healow app?

If your lab results are not published on the healow app, please check your Patient Portal account. If they are not available under your Patient Portal, please contact your practice directly and request them to publish your labs.

How do I delete a message from my healow app?

Currently, there is not an option to delete messages directly from the healow app; please delete messages by logging on to your Patient Portal. For additional assistance, please feel free to contact us.

Can I print my records from the healow app?

Currently, printing from the healow app is not available. To print, please log on to healow.com or your patient portal with the same username and password and print from one of these locations. For additional assistance, please feel free to contact us.

Does my provider need to have eClinicalWorks for me to use healow Mom?

There is no limitation on who can use healow Mom. If your provider does not have eClinicalWorks, then certain functionalities specific to the eClinicalWorks Patient Portal® will not work. For additional assistance, please feel free to contact us.

How do I log in to healow.com for the first time?

1. Click the Access your Health Record button: 2. Locate your practice by typing in the practice name OR the practice code. The practice code is a unique, six-letter code that identifies the practice, and it can be found on the practice’s Patient Portal website. 3. Type in the city/state and then click Go. 4. Select your practice from the list.

How do I request a refill?

If your doctor’s office allows medication refills from the Patient Portal, you can also do it with the healow app! 1. In your Meds Cabinet, click the “+” icon in the top-right corner. Two options display: Add New Medication or Request Refill. 2. Select Request Refill 3. Complete the request in the same manner you would for sending a message.

How do I log in for the first time using my practice code?

To log in for the first time using your practice code: 1. Tap Get Started: 2. Enter your Practice Code and tap Login: A practice code is a unique code that has been assigned to your doctor’s office. If you do not know your practice code, refer to the healow FAQ: I’m having difficulty locating my practice in healow, can you help? 3.

How do I log in for the first time?

To log in for the first time: 1. Review the tour of healow App by swiping to the right. 2. Tap Get Started when you’re ready to begin: 3.

How do I add a journal entry in healow Mom?

To add a journal entry: 1. From the healow wheel, tap Journal. The app will sign you into the eClinicalWorks Patient Portal account linked to this healow Mom account, and the Journal screen displays. 2. Tap the Tap to post a journal entry 3. Type in the box to enter text for this entry. 4. Tap the camera icon to upload a picture with your entry. 5.

Healow – New Patient Portal

Healow replaced FollowMyHealth® as Acton Medical’s patient portal on February 8, 2021. It provides enhanced features and a more user-friendly experience to help patients manage healthcare needs and medical records.

Create an Account

Email PortalSupport@actonmedical.com to setup your Healow account. Already have one? Click the login button to access it now.

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Manage your and your family's important health information, including labs, medications, allergies and much more.#N#Having access to this information puts YOU in control of your health.

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