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Patients, Visitors and Volunteers Welcome to HCA Virginia! Whether you're a patient, visitor or volunteer, we have the information you need, right at your fingertips: Chippenham Hospital Dominion Hospital Henrico Doctors' Hospital John Randolph Medical Center Johnston Willis Hospital LewisGale Medical Center LewisGale Cave Spring Emergency Room
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October 28, 2020 - From going to school or work to grocery shopping and visiting the doctor, COVID-19 changed how we do many things. And now, with the holiday season fast approaching, it’s important to recognize that some of our favorite traditions and celebrations may. . .
Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call 804-320-DOCS during regular business hours.
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
We are happy to help with refill requests during regular office hours, so please call us at 804-320-DOCS to let us know what you need.
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call 804-320-DOCS and our answering service will assist you.
Call our Consult-A-Nurse® team 24/7 at (855) 226-7344 if you need more information about scheduling an appointment.
Please review the material in the following links before your first visit with us to familiarize yourself with patient’s rights, our privacy policies as well as the contact information and directions to our facilities.