hca physician patient portal

What is a patient portal in healthcare?

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What is a patient portal?

To schedule an appointment, please call 804-320-DOCS during regular business hours. Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand. Schedule your next visit online.

What is my Patient Portal?

Health Portal facilitates better communication with your physician's office by providing convenient and secure access from the comfort and privacy of your home or office. Secure and convenient Access This online patient portal can be easily accessed from your desktop computer, laptop, tablet or smart phone.

What is a patient portal account?

HCA Healthcare conducts large-scale clinical research with national partners—including Harvard Pilgrim Health Care Institute and The Centers for Disease Control and Prevention (CDC). We also utilize data pulled from approximately 35 million patient visits annually to help physicians deliver superior and personalized medicine for their patients.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call 804-320-DOCS during regular business hours.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at 804-320-DOCS to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call 804-320-DOCS and our answering service will assist you.

We are committed to providing healthcare that puts people first

At HCA Healthcare, our commitment to you is simple. We stand for accessible, high-quality healthcare, delivered with compassion, integrity and kindness. Together, we are building vibrant, healthy communities.

Care across many cultures

We believe patients and their families are the most important decision makers when it comes to healthcare. This is why we ensure everyone we serve can easily communicate with caregivers and find the right information.

Serving our patients

We use our scale and skill to deliver patient-centered care to our patients at every visit.