hca patient portal henrico virginia

What is Henrico Doctors’ Hospital?

Welcome to Henrico Doctors’ Hospital, a 340-bed community hospital located in Richmond, Virginia. Your healthcare is our top priority here, and we continually strive to provide the highest level of care and latest technology to fulfill that healthcare promise to you and your family.

Why choose HCA Virginia physicians?

As part of the HCA Virginia Physicians network, we value our patients and remain current on the latest techniques, procedures and innovations. This lets us provide advanced medical diagnoses and treatments.

Why choose primary health group - Henrico?

Primary Health Group - Henrico has been serving patients—from infants to seniors—in the Greater Richmond Region for more than 30 years. Our board-certified physicians excel at providing high-quality preventive and primary care to our patients. We believe preventing illness is as important as treating it.

What are the parking hours at Henrico's?

Free valet parking available Monday - Friday from 8:00am - 5:00pm Learn more about Henrico's Services and Careers. Call (804) 289-4500 for directions, parking, or general information.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call 804-320-DOCS during regular business hours.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at 804-320-DOCS to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call 804-320-DOCS and our answering service will assist you.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

CareNow web check-in - Urgent Care

Check in online to lessen the amount of time you spend waiting at the office.

View and pay your bill online, anytime, anywhere

With a MyHealthONE account, you can view and pay your hospital bills, see lab results, find details about hospital visits and more.

Flexible Options

Flexibility to pay online means it's easier to focus on what matters most: your health and wellness. Find multiple options to make payments, arrange payment plans and get help when you need it. You can even set up automatic, recurring payments.

About MyHealthONE

MyHealthONE is your secure, online health portal to find your most recent imaging results, view hospital lab results, pay your hospital bills and more. To learn more about MyHealthONE, visit us at MyHealthONE.com

For Cancer and Palliative Care

Palliative care consultation services require a physician's referral. At HCA Virginia, we recommend that physicians consider the following criteria for referring an individual to palliative care:

Our Commitment to Quality

HCA Virginia is committed to providing our patients with safe, high quality healthcare. Refer patients with confidence – learn more about our quality measures and view our latest quality of care scores as reported by the Centers for Medicare and Medicaid Services.

Hospitalist Services

HCA Virginia offers hospitalist services at all of our hospitals. Our goal is to provide quality care and customer service to our patients, families and referring physicians. Learn more about our hospitalist services.