harrisburg medical center harrisburg il patient portal

How do I contact Harrisburg Medical Center patient accounts?

Harrisburg Medical Center’s Patient Accounts staff is dedicated to helping our patients understand their medical bills and assist them with payment options. We encourage you to contact us by telephone regarding payments, billing questions or itemized statements. Contact us! Our staff is happy to assist you with your billing and insurance questions.

Why Harrisburg Medical Center?

Harrisburg Medical Center provides a comfortable and secure working environment. You feel like part of a large family each and every day. The wonderful staff takes the time to train each employee so they can give outstanding service to each one of our patients and guests.

How do I refer a patient to the Mulberry Center at Harrisburg?

Mulberry Center at Harrisburg has emergency admissions 24 hours a day, seven days a week. Referrals can be made by calling 618.252.0999 or 618.253.7671. Individuals who are admitted to inpatient psychiatric care must meet strict psychiatric criteria established by hospital policy and their individual payer source.

How does Harrisburg Medical Center recommend a candidate to the board?

Harrisburg Medical Center’s Medical Staff, upon review of a complete application, will conduct a further review of a candidate’s credentials prior to making a recommendation to the Hospital Board. Providers and their credentialing staff will be notified when the credentialing process is complete.

What is FAP in medical?

(FAP). The FAP is provided to help individuals who are uninured or under-insured with their medical bills. The FAP applies to Harrisburg Medical Center and all hospital owned clinics employed providers or contracted providers who services are billed by Harrisburg Medical Center. To apply download the application below.

What is the tool called that lists outpatient and inpatient charges?

Hospitals are required to maintain a comprehensive listing of charges for inpatient and outpatient services, descriptions and list price in a tool called a Chargemaster.

What is Harrisburg Medical Center's patient account?

Harrisburg Medical Center’s Patient Accounts staff is dedicated to helping our patients understand their medical bills and assist them with payment options. We encourage you to contact us by telephone regarding payments, billing questions or itemized statements.

What insurance does not cover medical bills?

You are responsible for your co-payments, co-insurance, deductible and other non-covered service which your insurance does not cover.

Does HMC accept credit cards?

For your convenience, HMC is pleased to offer online bill pay for your hospital bills. HMC accepts credit cards, debit cards, and e-check.

Does Harrisburg Medical Center offer online self service?

To make the process more transparent, Harrisburg Medical Center is pleased to offer you an online self- service tool to estimate your out of pocket cost on select medical tests and procedures.

Is Harrisburg Medical Center transparent?

Harrisburg Medical Center is committed to being transparent about our hospital charges.

What is required for a health care professional appointment in Illinois?

Pursuant to the Board and Medical Staff policy, providers seeking appointment are asked to complete a State of Illinois Health Care Professional Credentialing and Business Data Gathering Form and our hospital’s application and privileging packet. Applicants will also be provided a list of required documents needed for completion of the credentialing process. An application fee is also required for all initial appointments and reappointments and is determined by the type of privileges you are requesting. Any missing items or incomplete forms may delay the credentialing process.

How to get credentialing for Harrisburg Medical Center?

To request the credentialing documents needed for privileging at Harrisburg Medical Center, please contact Charlene Boggs, Director of Quality by email at charlene.boggs@harrisburgmc.com or by phone at (618) 253-7671 extension 10776.

Why is Harrisburg Medical Center important?

That’s why it is important that we work with medical professionals who have the necessary qualifications and education to provide quality, safe and compassionate care to our patients. Our rigorous credentialing process follows Federal and State regulatory requirements as well as accreditation standards for verifying the education, training, licensure, competence, and background to ensure that privileges are only granted to highly qualified physicians and other medical providers.

What is the role of a coder in a hospital?

The coders will review a patient’s electronic health record and assign the proper diagnosis codes to the patient in order for billing to be completed. There are strict federal, state and CMS guidelines that must be followed within the coding department to ensure the proper billing of the patient’s hospital stay.

What is a transition advocate?

The Transition Advocate is a unique position staffed by a knowledgeable nurse who can visit the patient both in the hospital and at home. This nurse can answer questions after discharge, follow up to confirm the patient is following discharge instructions such as physician’s appointments, and determine if the patient has any needs after discharge that were not previously anticipated. The Transition Advocate can also follow up with phone calls to answer any questions the patient may have.

What is HIM in healthcare?

Health Information Management (HIM) The Health Information Management (HIM) Department (also known as Medical Records) plays a vital role in the patient healthcare setting. HIM is responsible for the storage of all inpatient, observation, same day center charts, emergency department and behavioral health charts.

What is case management in hospital?

Case Management provides a variety of services throughout the hospital stay. The Case Managers perform utilization review to ensure the patient receives the proper level of care along with related tests and treatments and communicate with the insurance company to ensure payment. Discharge planning is done by the Case Managers to establish a safe, effective transition from the hospital to the proper setting. Any needs post-discharge such as home care services, equipment and medication assistance are also set up by Case Management. They act as advocates for the patients to ensure the highest quality care at the lowest cost.

What is the number for Mulberry Center in Harrisburg?

Mulberry Center at Harrisburg has emergency admissions 24 hours a day, seven days a week. Referrals can be made by calling 618.252.0999 or 618.253.7671.

What is the inpatient unit?

The inpatient unit is divided into two wings. The first is a general adult unit, housing individuals with psychiatric disorders which do not involve dementia. The second wing is a geropsychiatric unit which treats individuals whose psychiatric condition is complicated by dementia.

How long does an inpatient stay in hospital?

Inpatient hospitalization tends to be brief, with the average stay being approximately one week. As patients make progress, they begin the transition to less intensive levels of care. This may include return home, placement in a nursing home, or referral to rehabilitation services.

What is the purpose of a medical appointment before discharge?

Before discharge patients are made appointments with a medical provider for ongoing medication management and with the most appropriate means of therapeutic aftercare for further progress toward their treatment goals .

Is Harrisburg a behavioral health clinic?

In 2018, Harrisburg Medical Center and Southern Illinois Psychiatry joined together to create HMC Outpatient Behavioral Health. This joint venture has the same providers offering the same compassionate behavioral health care you received from Southern Illinois Psychiatry but now with more clinic locations to serve you better. We offer comprehensive outpatient behavioral health services for patients ages 6 and older. Services are available at HMC’s family practice clinics located in Marion, Harrisburg, and Eldorado. You do not have to be a primary care patient of these clinics to receive treatment.