harris poll on patients not using the patient portal

by Prof. Mireya D'Amore Published 3 years ago Updated 2 years ago 9 min read

Harris Poll Survey Finds Patients Want Deeper Digital …

3 hours ago Apr 10, 2015 · According to the survey — commissioned by eClinicalWorks and conducted online by Harris Poll among over 2,000 U.S. adults — in March 2015, 84 percent of people say their doctor's offices have a patient portal. Of those whose doctors do have a patient portal, adults age 55+ (61 percent) are more likely to access their health information via this tool than adults age … >> Go To The Portal

What is Harris poll data based on?

Apr 10, 2015 · According to the survey — commissioned by eClinicalWorks and conducted online by Harris Poll among over 2,000 U.S. adults — in March 2015, 84 percent of people say their doctor's offices have a patient portal. Of those whose doctors do have a patient portal, adults age 55+ (61 percent) are more likely to access their health information via this tool than adults age …

Who is the CEO of Harris Poll?

Apr 06, 2015 · Of those whose doctors do have a patient portal, adults age 55+ (61%) are more likely to access their health information via this tool than adults age 18-54 (45%). Additional findings from the survey include: More than one third (37%) of people who use a wearable device/fitness tracker wear it every day.

Can I calculate the theoretical sampling error of the Harris Poll?

Apr 06, 2015 · According to the survey, commissioned by eClinicalWorks and conducted online by Harris Poll among over 2,000 U.S. adults, in March 2015, 84% of people say their doctor’s offices have a patient portal. Of those whose doctors do have a patient portal, adults age 55+ (61%) are more likely to access their health information via this tool than adults age 18-54 (45%).

Why do patients not use patient portals?

This is due to a lack of internet access. According to the AMA, 25% of people don't use a patient portal because they don't have internet access. Over one in six people in poverty don't have internet access.Nov 11, 2021

What percentage of patients use patient portals?

Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

What are the cons of a patient portal?

The most frequently reported downside to patient portals is the difficulty providers often face in generating patient buy-in. Although providers are generally aware of the health perks of using a patient portal, patients are seldom as excited about the portal as they are.Feb 17, 2016

How effective are patient portals?

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What is a reason for providers to be reluctant to use a patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

What are the benefits and challenges of using patient portals?

Patient portals satisfy meaningful use standards

Improve quality, safety, efficiency, and reduce health disparities. Increase patient engagement. Improve care coordination. Expand population and public health.Jul 15, 2019

What are the disadvantages of personal health records?

Are there drawbacks to PHRs? Building a complete health record takes some time. You have to collect and enter all your health information. Only a minority of doctors, hospitals, pharmacies and insurance companies can send information electronically to a PHR that isn't part of a patient portal.

Why are patient portals beneficial?

Patient portals provide the ability for patients to have 24-hour access to connect with their provider by reviewing patient health information (PHI), asking and answering questions, and reviewing notes, making the patient-physician relationship closer than ever.Dec 8, 2017

What safeguards are in place for patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.Nov 11, 2021

Can patient portals be hacked?

Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.

What is the role of an HIM professional with regards to patient portals?

The HIM professional's role will be to help manage that access portal and to help patients manage the information held within it.

Over Half Surveyed Now Have Used Telehealth Appointments

More than 2000 adults over 18 years old were surveyed, among whom 1733 were clients/patients (those who visit their health care provider at least once a year). The survey revealed that 53% of US patients have changed how they communicate with their health care providers since the pandemic.

More Pro-telehealth Findings

Over 57% of patients stated that they are more likely to seek follow-up care if telehealth appointments are possible

Other Digital Healthcare Services in Demand

For clinicians planning to continue delivering services to meet the overwhelming consumer demand for the convenience and safety offered by telehealth, other data addressed by the Harris Poll data may be of interest. The top online services endorsed by poll takers interested in digital healthcare services included the following:

Pain points in accessing healthcare

Once consumers find the healthcare they need and schedule an appointment, the next step is accessing care, Lunney said. Respondents said the most difficult parts of this process were:

Pain points in paying for healthcare

Paying for care is the most complex part of the journey for consumers today, according to Lunney. The following issues were described by study respondents as top pain points:

The top 6 things providers can do to ease the pain

Among study respondents, the top six requests are for healthcare providers to offer:

Providers understand they have work to do

In to a 2019 healthcare consumerism survey by Kaufman Hall, providers indicated they understood the importance of consumer-centric priorities, such as improving the customer experience and using digital tools, but also noted they did not have capabilities to make those things happen, Krause said.

Does Zoom go away?

But the use of apps like Zoom likely won't go away. According to a Harris Poll survey conducted in May, 40% of Americans prefer to work from home full time, while another 35% want a hybrid schedule where they split up time between home and the office. The apps could also help curb "Zoom fatigue.".

When is Gen X?

Gen X is typically defined as being born between 1965 and 1980, meaning older members of the generation are now in their fifties and possibly coming to terms with what they see as limited earning prospects as they inch closer to retirement.