hackensack umc patient portal

How to contact Hackensack University Medical Center Health Information Department?

Hackensack University Medical Center Health Information Department 30 Prospect Avenue Hackensack, NJ 07601 Phone: 551-996-2074 Fax: 201-489-0591 Request your legal medical record HUMC MyChart Sign up Forms HUMC MyChart Proxy Request Forms Frequently Asked Questions (FAQs) Lost or forgotten User ID or password 6 MyChart Activation Code

How do I obtain a patient's chart from Hackensack University?

Download the appropriate form and mail it to Hackensack University Medical Center, Health Information Department, 30 Prospect Avenue, Hackensack, NJ 07601OR Fax: 201-489-0591. To access the patient's chart: 1. Log in to your HUMC MyChart account from our secure web page with your MyChart username and password.

How do I contact Hackensack Meridian Health for medical support?

The support is intended for login related issues. Expect a response within 2 business days. Please DO NOT use this form to discuss medical information or to contact Hackensack Meridian Health regarding a medical emergency or patient care. For medical questions, please contact your provider of care directly or dial 911.

What is Hackensack Meridian Health’s hospital visitation policy?

Hackensack Meridian Health hospital visitation policies follow the recommendations from the New Jersey Hospital Association. Payment: Parking is available to all visitors in the Essex St. Garage and Women and Children’s garage for a nominal fee (currently $8.00).

Information & Guest Services

The goal of the Department of Information and Guest Services is to provide reliable and accurate information for our patients and visitors.

Advance Directives

Advance directives are documents you create to describe the extent of medical treatment you want to receive—or not to receive—should you become unconscious or too ill to communicate. Though the topic may be difficult to discuss, your wishes are important.

Medical Records

You can sign into MyChart, our online patient portal to see your records. Or you can request copies from the hospital's Health Information Department.

Patient Safety and Quality

Improving patient care by focusing on key quality and safety indicators is integral to achieving Hackensack Meridian’s overall quality and safety objectives.

Service Animals

Hackensack Meridian Health is committed to providing individuals with disabilities full and equal access to services and treatment. Under the Americans with Disabilities Act (ADA), Hackensack Meridian Health welcomes the use of service animals by any person with a disability.

Visiting a Patient

Hackensack Meridian Health hospital visitation policies follow the recommendations from the New Jersey Hospital Association.

Parking and Valet

Payment: Parking is available to all visitors in the Essex St. Garage and Women and Children’s garage for a nominal fee (currently $8.00). If returning to the medical center for multiple visits through out the day, you can request a Same Day Return Voucher for an additional fee.

Hackensack Meridian Health provides health care services where you and your family need it the most

In the hospital, community, and in-home settings, our services are tailored to your needs, and we are committed to advancing our medical services through clinical education and research.

Reaching Our Hospitals

Please contact our hospitals below if you need specific information regarding visiting hours.

How to reset my HUMC password?

1. Click the Forgot Passwordlink. 2. Enter your HUMC MyChart Username, zip code, date of birth, and home phone numberand click Next. NOTE: If the information that you enter does not match our electronic medical record system (e.g. your home phone number is different), you will not be able to continue.

What to do if your HUMC activation code expired?

If a your activation code expired before you were able to activate your HUMC MyChart account , or if you have misplaced your activation code before activating your account, you can request a new code from the online request form or send the sign up form to the Health Information Department.

How to find mychart username?

To access your MyChart Username: 1. From the HUMC website (www.hackensackumc.org/ mychart), click the Forgot MyChart Usernamelink. 2. Enter your first name, last name, zip code, date of birth, and home phone numberand click Submit.