granview patient portal

How do I get information from the previous patient portal?

Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that. Call (800) 669-4096 if you have difficulty registering or using this service. Grant Account Access to a Designated Caregiver / Guardian Have Questions?

What is the patient portal and how does it work?

The patient portal is a secure way for you to access your health information online. It is a great way for you to actively participate in your medical care. You can: Manage your and your child's health information online. Currently, ages 12-17 are not eligible for portal access. Send a message to your doctor.

How secure is my medical information in the patient portal?

Your personal health information included in your portal account is a secure snapshot of your medical record. We have taken all reasonable efforts to maintain the security of your medical information. I think my patient portal account has been compromised (i.e. someone else has accessed my account).

How to contact Grand View Health?

Just inform the room service operator of your request or call the dietitians directly at 215-453-4633.

What is the number to call Grand View Health?

If you need additional information before, during or after your stay, call Patient Relations at 215-453-4975. Grand View Health is committed to patient safety. The most important step you can take is to wash your hands with soap and water or use an alcohol based hand sanitizer.

How to make sure your wishes are followed?

One way to make sure your wishes would be followed in such an event is to have written instructions, called advance healthcare directives, that explain what kind of treatment you would want.

Is Grand View Health a private hospital?

Grand View Health has private and semi-private patient rooms. Prior to admission, you may indicate your preference and every effort will be made to accommodate you. However, alternate arrangements may be necessary at times due to high patient volume or your physician’s orders.

Is Grand View Health changing its visitor policy?

As COVID-19 evolves, Grand View Health is making changes to our visitor policy. For the most up to date information, please go to GVH.org/COVID.

General Questions

What is MyHealthHome? MyHealthHome is a free, secure online patient portal that gives you access to your health information anytime, day or night. The new patient portal is powered by Cerner.

Enrollment

How do I set up a new MyHealthHome account? Click here for instructions on how to create a MyHealthHome account.

Access

How can I access my child’s or other family member’s health information? If you are interested in MyHealthHome access for your child (ren) or an adult for whom you are legally responsible and that individual is a patient, you will need to request access via the instructions here for information on how to grant access to a designated caregiver/guardian..

Privacy & Confidentiality

Will my portal information be secure? Yes. MyHealthHome uses a secure, encrypted connection and all health data is stored on a secure server. Personal and medical information in the MyHealthHome portal remains confidential. Only you – and those you authorize – are able to see or gain access to the information in your portal.

How old do you have to be to visit Grandview Medical Center?

Grandview Medical Center is currently allowing one (1) visitor per patient. Visitors must be age 16 or older. No children allowed. All visitors will be required to: Wear a mask while in the hospital – mask should cover both mouth and nose. Social distance while in the hospital.

What time do women's area patients enter the emergency room?

Women’s area patients should enter through the 2nd floor from 7 a.m. to 7 p.m. From 7 p.m. to 7 a.m. they should enter through the emergency room entrance.

Is Grandview Medical Center a large campus?

The new Grandview Medical Center features an expansive campus with larger floors to enable our medical staff to provide the best patient care possible. To help you navigate, we’ve implemented digital wayfinding throughout the campus to guide you from the parking garage to the lobby elevators, café and throughout the floors of the medical center.

Grandview Medical Center

At Grandview Medical Center, we believe in the power of people to create great care. Our dedicated patient care team consists of staff, volunteers and physicians representing all major specialties. We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.

Healthy Highlights

Featuring a monthly dose of information and inspiration for living well.

Events

If you think bariatric weight loss surgery can make a difference in your life, we invite you to attend one of our educational seminars. These free se...

News & Press Releases

Urgent Need for All Blood Types! BIRMINGHAM, AL (January 07, 2022) ---- The American Red Cross has an urgent need for all blood types. Donors are urge...

What is a patient portal?

The patient portal is a secure way for you to access your health information online. It is a great way for you to actively participate in your medical care. You can: Manage you and your child's health information online. Currently ages 12-17 are not eligible for portal access. Send a message to your doctor.

What is the phone number for the Patient Portal?

If you have any additional questions regarding your portal account call the Patient Portal Support Line at: (563) 589-4080.

How to contact Grand River Medical Group?

Call Grand River Medical Group Patient Portal Support Line immediately at (563) 589-4080 from 8:00 AM to 5:00 PM Monday – Friday excluding Holidays. We will disable your portal account. If you would like to continue to use the portal, please stop in the office and ask one of our receptionists to assist you with reactivating your account. You will get a new user name and password.

General Questions

• What is MyHealthHome? MyHealthHome is a free, secure online patient portal that gives you access to your health information anytime, day or night. The new patient portal is powered by Cerner. Was there a previous version of the patient portal? Yes. The previous version of the portal became inaccessible to patients at midnight on December 21, 2021. ...

See more on grandviewhealth.com

Enrollment

Access

Password / Login Issues

Privacy & Confidentiality