gi of the rockies patient portal

How do I get invited to the patient portal?

Need Patient Portal Invite! If you are a new Patient, please call our office to schedule an appointment. You will then receive an invitation to our Patient Portal after your first appointment. Our schedulers are available Mon - Fri 8am - 6pm MST Email Me A Patient Portal Login!

How do I request an appointment for the patient portal?

If you are an existing Patient, and you do not have a login for the Patient Portal, please email us at: Need Patient Portal Invite! If you are a new Patient, please call our office to schedule an appointment.

Why can't I see my health information in the patient portal?

Due to the sensitivity of some test results and reports, certain protected health information may not be accessible via the Patient Portal. You may obtain a copy of these records by contacting the Medical Records Department. If you have questions about your medical results, please contact your medical provider.

What information will you collect about me as a patient?

If you are a patient (or the legal representative of a patient), we will collect identifiable health information from you with your knowledge during the registration process and in the event you request information or services.

What to do if you have questions about your medical results?

If you have questions about your medical results, please contact your medical provider.

What is the phone number for the portal?

Request Help with your portal account by sending an email to our support team or calling us at 719.530.2442, Monday - Friday, 8:30 a.m. – 4:30 p.m.

How to contact Clinic Patient Portal?

Download Our Info Card. Need help? Request Help with your portal account by sending an email to our support team or calling us at (719) 530-2442, Monday - Friday, 8:30 a.m. – 4:30 p.m. If you have questions about your medical results, please contact your medical provider.

What to do if you have questions about your medical results?

If you have questions about your medical results, please contact your medical provider.

Do you have to register for the Hospital Patient Portal?

You must register for the Hospital Patient Portal and Clinic Patient Portal separately. Each portal requires a separate Username and Password. Due to the sensitivity of some test results and reports, certain protected health information may not be accessible via the Patient Portal.

What is a cookie on my health record?

They enhance your online experience by saving your preferences while you are visiting a particular website. The cookies do not contain any identifiable health information and cannot profile your system or collect information from your hard drive.

What to do if you have questions about your electronic health record?

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE PERSONAL INFORMATION IN YOUR ELECTRONIC HEALTH RECORD, PLEASE CONTACT YOUR PROVIDER.

What is Greenway Health?

Greenway Health, LLC (“Greenway”, “We” or “Us”), operates and hosts the MyHealthRecord.com patient portal website and services (the “Service”) on behalf of health care providers who provide services to patients who register and utilize the Service (Your “Provider” or “Providers”). This privacy policy (the “Privacy Policy”) identifies the information that is collected during Your use of the Service, as well as the ways in which We may Use or Disclose such information. This Privacy Policy is incorporated into and made a part of the Terms of Service applicable to the Service.

Can a provider control your health information?

If you are a patient or legal representative, your Provider’s use and disclosure of Your identifiable health information is subject to your Provider’s Notice of Privacy Practices. We cannot control any Provider’s use of a patient's identifiable health information. If you are a patient or legal representative of a patient, please contact your Provider for a copy of their Notice of Privacy Practices. We provide the Service on behalf of your Provider and therefore protect identifiable health information as required by the applicable agreement between Us and your Provider and in accordance with applicable law. This Privacy Policy does not in any way govern Our collection, use or disclosure of Your identifiable health information in connection with any relationship that we may have with your Provider other than as the operator and host of the Service; any such collection, use or disclosure is governed by the Business Associate Agreement that We have with your Provider, and all applicable laws. If you have any issues with the identifiable health information managed by your Provider, please contact them directly, as we have no ability to change the information you have provided them.

Who is the provider of MyHealthRecord?

MyHealthRecord.com (the "Service") is offered by Your Health Care Provider (“Provider”) through its website or a link provided to You and is operated and hosted by Greenway Health, LLC (“Greenway”, “We”,"Our" or “Us”). The purpose of the Service is to provide You with the ability to access certain individual health information and other information related to the health care services provided to You by Your Provider or to the individual patient for whom You are the legal representative, and provide for secure communication between You and Your Provider.

Does MyHealthRecord.com have a privacy policy?

This Privacy Policy applies solely to the MyHealthRecord.com website and Service and provides you information on the specific information that We may collect from you via the MyHealthRecord.com website Service and how We may use it in connection with the MyHealthRecord.com website and Service, whether you are using the Service as a patient or a Provider.

Can you edit the content of the communications between patients and providers?

Service users have the ability to view the trail of messages received and sent via their Service account. We do not edit the content of the communications between patients and Providers.