georgetown university patient portal

How to register for new patient portal?

The My HealthPoint patient portal, offered by Georgetown Community Hospital, is a convenient, secure health management tool you can use anywhere you have access to the Internet. It provides access to important information about you and your visit (s) to our hospital.

What is a patient portal?

myMedStar is a free, secure online patient portal where you can keep track of your health information 24/7. Log in to myMedStar to access the following: Prescriptions Communications with your provider Medical records Test results Appointments Enroll Now! Access a loved one's health information

Is Georgetown University a medical school?

ALERT: Visitor restrictions and guidance during COVID-19: MedStar Health has implemented a three-tier Visitor and Patient Support Persons Policy that allows for adjustments based on the number of COVID-19 cases in the community, according to state and county public health data. MedStar Georgetown University Hospital currently has RED tier visitor restrictions in place.

Where is Georgetown University Hospital?

If you need an appointment or to speak with our staff please call us at 202-687-2200 or message us through the patient portal at MyMedstar.org ISOLATION ADVICE AND CARE GUIDE FOR COVID-19 POSITIVE (+) STUDENTS Welcome Students! Staying healthy will help you maximize your educational experience and thrive while at Georgetown.

Welcome Students!

Staying healthy will help you maximize your educational experience and thrive while at Georgetown. At the Student Health Center, we believe you should develop personal responsibility for your health during your years at Georgetown University. We are here to help!

Are you an established patient looking for the myMedStar Patient Portal?

If you are already a patient at the Student Health center and have patient related inquiries log in to your myMedStar Patient Portal at mymedstar.org

What is Medstar Georgetown?

MedStar Georgetown is the area’s most recognized academic teaching hospital. MedStar Health is one of the largest, most geographically diverse, integrated healthcare delivery networks in the area. Many physicians at MedStar Georgetown are School of Medicine faculty members — responsible for teaching the next generation of clinicians.

Is Georgetown University Medical Center a cancer center?

Georgetown Lombardi Comprehensive Cancer Center at Georgetown University Medical Center is designated by the National Cancer Institute (NCI) as a comprehensive cancer center — the only cancer center in the Washington, D.C., area to hold this distinction.

What is Georgetown Lombardi?

Through this clinical partnership, Georgetown Lombardi serves as the research engine of a regional program — the MedStar Georgetown Cancer Institute — extending the cancer center’s reach throughout the Washington/Baltimore area.

What is clinical trial?

Clinical trials are research studies that test new drugs or combinations of drugs, treatments, or medical procedures to determine their safety and effectiveness. Through these studies, clinicians aim to understand how to better provide personalized medical treatment to each patient.

What does "no show" mean?

A “No Show” is someone who misses an appointment without calling to cancel or reschedule their appointment. This also includes patients who are not present within ten minutes of their appointment time (more than 10 minutes late). Any appointments that are canceled without a one-hour notice are considered “Late Cancellations”. Late cancellations will be treated as a “No Show”.

How long after an appointment can you be seen?

If you arrive more than 5 minutes after your scheduled appointment time, you will only be seen at the discretion of your clinical provider. Late patients will most often have to reschedule their appointments. Rescheduled appointments will not routinely be made for the same day as the original appointment.

When scheduling an appointment, please inform us of all your symptoms and needs?

When scheduling your appointment please inform us of all your symptoms and needs when obtaining your appointment so that enough time may be allotted to address your concern (s). Your provider may not be able to address all of your issues if they are not shared at the time you schedule your appointment.

Do you have to wear a mask at a dental clinic?

All patients are required to wear a mask covering their nose and mouth at all times when in the clinic. Patients will not be allowed to have visitors/friends/family accompany them at appointments unless it is necessary for assistance due to disability.

Portal Enrollment Information

Please create Username by entering <b>email address</b> or <b>mobile phone number</b>. If using email, please make sure the email you entered is an active email address. If using a mobile phone number, please make sure that the phone number is active and can receive text messages.

Step 1: Enter Username

Please create Username by entering <b>email address</b> or <b>mobile phone number</b>. If using email, please make sure the email you entered is an active email address. If using a mobile phone number, please make sure that the phone number is active and can receive text messages.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (512) 763-4000 during regular business hours.

New Patients

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at (512) 763-4000 to let us know what you need.

After-Hours & Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (512) 763-4000 and our answering service will assist you.