georgetown medstar patient portal

Are there any visitor restrictions at MedStar Georgetown University Hospital?

MedStar Georgetown University Hospital currently has GREEN tier visitor restrictions in place. Click Here to Read the Policy. MedStar Georgetown University Hospital promotes patient-centered care in a clinically safe space and therapeutic environment. We are committed to treating patients, families, and visitors with respect.

Why choose MedStar Georgetown University Hospital Food and nutrition services?

Everyone should wash or sanitize their hands before entering and after exiting your room. MedStar Georgetown University Hospital Food and Nutrition Services Department is dedicated to providing high quality, satisfying, and nutritious meals to all patients and visitors. Excellent nutritional care is essential to your speedy recovery.

How do I register for the mymedstar patient portal?

Complete the secure form below to request your unique MedStar Health Patient ID and registration instructions for the myMedStar patient portal. You will receive an email with the required information to complete your registration within one business day. This form is secured and the information that you provide is confidential.

How do I contact MedStar Health Home Care?

For more information or to speak with a home care liaison nurse, please call MedStar Health Home Care at 202-444-4499 . Our dedication to ensuring all patients have access to world-class medicine and emergent care is second to none. When you visit a MedStar Health facility, you are joining one of the largest not-for-profit systems in the country.

General information

In response to the COVID-19 pandemic, MedStar Health has put in place temporary restrictions and guidance for patient visitors, professional support persons (e.g., doula), and support persons for patients with disabilities (support persons) at all of our care locations.

After-hours vehicle safety services

Please call Protective Services at 202-444-3800, when you are ready to leave the hospital and a Protective Services department officer will escort you to your vehicle.

Wi-Fi Internet access

Individuals can simply select “MedStarGuest” as their Wi-Fi resource under Settings and connect by accepting the Acceptable Use Policy.

What to expect at MedStar Georgetown University Hospital

Thank you for choosing our hospital for your healthcare needs. At MedStar Georgetown, we maintain a rich Jesuit tradition of cura personalis –care of the whole person. This is our commitment to the physical, psychological, and spiritual well-being of others.

Before you arrive

A member of the admissions team will contact you to let you know what time you should arrive.

Medications and allergies

Upon admission, you will be asked to list all the medications you are taking, the date and last time your medications were taken, as well as the doses prescribed, including prescription drugs, over-the-counter drugs, diet supplements, herbals, and/or vitamins.

During your stay

During your inpatient stay, you may be asked to undergo various tests. Due to the nature of certain tests, you may be asked not to eat or drink during particular time periods. For other tests, you may be asked to undergo special preparations or drink specific liquids prior to the test being performed.

Preparing for surgery

If you are having surgery, please enter through Main lobby where you will undergo COVID-19 screening. You will then be directed to the Surgery Center located on the ground floor of the CCC building and a nurse or concierge will assist you. Arrive at least two hours before your scheduled surgery or appointment time.

Your healthcare team

MedStar Georgetown is a world-renowned academic medical center, committed to providing the safest, most high-quality patient care available. To do this, we use the skills and expertise of a large healthcare team, and at the same time, educate the next generation of clinicians.

After your stay

Your doctor will tell you when you will likely be discharged. A timely discharge is as important as a timely admission, in order to speed your recovery in the familiar surroundings of your home. The actual time of departure often depends on laboratory or radiology test results and an assessment of your physical status by your doctors.