genex patient portal

by Constance Yundt 7 min read

Genex

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What is the MHS Genesis patient portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

Is igenex HIPAA compliant?

The IGeneX physician portal is a great HIPAA-compliant online resource that provides physicians access to real-time clinical information on their patients. This easy, free, and convenient web-based platform provides physicians with the information they need to deliver superior care to patients.

Why Genex managed care?

Creating a Brighter Future for Those We Serve. Genex is the most experienced managed care provider in the industry, delivering clinical services and solutions that improve productivity, contain costs, and help injured workers get better faster.

How do I register to genetworx for the first time?

If you are a first time user, click the link down below "New to GENETWORx? Register". New to Genetworx? Register.

Social Security Lookup

If you have an open Social Security case with Genex, click here to access your case.

Need a SSDI Evaluation?

Start your no cost evaluation for eligibility today. Many people have claimed their rightful benefits on appeal, and seeking representation will greatly increase your chances of receiving benefits.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.

What will I notice about what's new with MHS GENESIS?

With the MHS GENESIS Patient Portal, patients will now be able to directly request appointments and view provider notes. In addition, test and lab results will automatically appear in the Patient Portal.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019. At that time, patients may begin using the Patient Portal to message their care teams, see their medical notes, look at their lab and test results, and more. Only medical notes, messages and results from September 7, 2019, or later will appear in the Patient Portal.

What is the MHS Genesis portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.

How often do you need to create a password for MHS?

You will create your MHS GENESIS password. A new password will need to becreated every 180 days.

What are the responsibilities of a medical provider?

You or your loved ones have the following responsibilities: 1 Providing honest and complete information about your current condition and about past medical conditions and treatments 2 Letting us know if you do not understand the description of your condition or the course of treatment proposed for your condition 3 Acknowledging that if you refuse treatment, you are responsible for the results of the decision 4 Following the treatment plan recommended by your health care team, including physicians, nurses and therapists. This responsibility also includes keeping appointments and giving notice when unable to do so 5 Paying or ensuring payment for any medical treatment received at Genesys, regardless of insurance 6 Respecting the rights of other patients and for Genesys personnel and property. This responsibility particularly recognizes that other patients may be harmed by noisy conversation or behavior 7 Following Genesys rules and regulations regarding patient care and conduct. You and your loved ones need to communicate with the caregiver if you intend to leave the nursing unit 8 Reporting your pain, including: 9 Asking your health care provider (doctor, nurse or clinician) what to expect regarding pain and pain management 10 Discussing pain relief options with your nurse 11 Asking for pain relief when pain first begins 12 Helping your health care provider measure pain 13 Telling your health care provider about any pain that will not go away 14 Discussing any worries or fears you have about taking pain medication

What is the philosophy of Ascension?

In keeping with the philosophy of Ascension, we believe the very best care happens when patients and caregivers work together. Patients who understand and participate in their health care may achieve better results. In case of a minor or patient with a guardian, the following rights and responsibilities are also afforded to the patient's parent and/or guardian. In circumstances when you are not unable to make decisions about your care, treatment and services, we will involve your decision-maker.

What is Genesys' responsibility?

Respecting the rights of other patients and for Genesys personnel and property. This responsibility particularly recognizes that other patients may be harmed by noisy conversation or behavior

What is the right to be free from restraint?

Protect you from physical or mental abuse and corporal punishment. This includes the right to be free from restraint or seclusion, of any form, imposed as a means of coercion, discipline, convenience or retaliation. In addition, restraint or seclusion may only be imposed to ensure your immediate physical safety or that of a staff member or others, and must be discontinued at the earliest possible time.

How to protect your rights as a visitor?

Respect and accommodate your right to religious and other spiritual services. Allow you to access, amend and obtain information on disclosures of your information, in accordance with law and regulation. Inform you of your visitation rights.

What are patient rights?

Patient Rights. Respect your right to, and need for, effective communication that YOU understand. Respect and accommodate your right to religious and other spiritual services. Allow you to access, amend and obtain information on disclosures of your information, in accordance with law and regulation.

What is the right to refuse care?

Respect your right to refuse care, treatment and services, in accordance with the law. Honor your right to give or withhold informed consent. This includes informed consent to produce or use recordings, films or other images of you for purposes other than your care.