genesis hospital zanesville patient portal

What is the MHS Genesis patient portal?

Patient Rob Ogg recounts his battle with COVID-19 and the monoclonal antibody treatment he received at the Genesis Infusion Clinic. ... Most people describe 66-year-old Ken Williams of Zanesville as one of the most active people they know. ... The Genesis HealthCare Foundation is here to promote charitable support for Genesis HealthCare System ...

What can I do in mygenesis patient portal?

Sign In to MyGenesis Patient Portal! Send and receive secure messages with your provider and care team. View upcoming appointments and summary of recent visits. View all your prescriptions, medications, allergies, immunizations and medical issues in one place. Receive lab results and updated health records.

How do I access the my genesis chart portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak ...

Can I use RelayHealth and TRICARE Online with MHS Genesis?

Ensure you are free from neglect, exploitation, and verbal, mental, physical and sexual abuse. Promote and create an environment that preserves dignity and contributes to a positive self-image. Provide access to protective and advocacy services. Protect you from physical or mental abuse and corporal punishment.

800-538-9552

To create ant then access the MHS GENESIS Patient Portal, visit https://patient.mhsgenesis.health.mil

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

What is the responsibility of Genesys?

This responsibility also includes keeping appointments and giving notice when unable to do so. Paying or ensuring payment for any medical treatment received at Genesys, regardless of insurance.

What are the responsibilities of a medical provider?

You or your loved ones have the following responsibilities: 1 Providing honest and complete information about your current condition and about past medical conditions and treatments 2 Letting us know if you do not understand the description of your condition or the course of treatment proposed for your condition 3 Acknowledging that if you refuse treatment, you are responsible for the results of the decision 4 Following the treatment plan recommended by your health care team, including physicians, nurses and therapists. This responsibility also includes keeping appointments and giving notice when unable to do so 5 Paying or ensuring payment for any medical treatment received at Genesys, regardless of insurance 6 Respecting the rights of other patients and for Genesys personnel and property. This responsibility particularly recognizes that other patients may be harmed by noisy conversation or behavior 7 Following Genesys rules and regulations regarding patient care and conduct. You and your loved ones need to communicate with the caregiver if you intend to leave the nursing unit 8 Reporting your pain, including: 9 Asking your health care provider (doctor, nurse or clinician) what to expect regarding pain and pain management 10 Discussing pain relief options with your nurse 11 Asking for pain relief when pain first begins 12 Helping your health care provider measure pain 13 Telling your health care provider about any pain that will not go away 14 Discussing any worries or fears you have about taking pain medication

What are patient rights?

Patient Rights. Respect your right to, and need for, effective communication that YOU understand. Respect and accommodate your right to religious and other spiritual services. Allow you to access, amend and obtain information on disclosures of your information, in accordance with law and regulation.

What is the right to refuse care?

Respect your right to refuse care, treatment and services, in accordance with the law. Honor your right to give or withhold informed consent. This includes informed consent to produce or use recordings, films or other images of you for purposes other than your care.

How to protect yourself from abuse?

Ensure you are free from neglect, exploitation, and verbal, mental, physical and sexual abuse. Promote and create an environment that preserves dignity and contributes to a positive self-image. Provide access to protective and advocacy services.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey

The patient experience evaluation at Genesis Hospital is based on the HCAHPS Patient Survey which is administered to a random sample of adult inpatients after they have been discharged. The survey is based on a national, standardized survey of 32 questions and includes patient perspectives on care and patient rating items in several key topics:

Summary Star Rating

The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Communication with Nurses

As part of the nurse communication survey adult patients recently discharged are asked the following questions about their interactions with the nursing staff. During this hospital stay, how often did nurses treat you with courtesy and respect? During this hospital stay, how often did nurses listen carefully to you?

Communication with Doctors

As part of the doctor communication survey adult patients recently discharged are asked the following questions about their interactions with doctors.

Responsiveness of Hospital Staff

As part of the staff responsiveness survey adult patients recently discharged are asked the following questions.

Pain Management

As part of the patient experience survey adult patients recently discharged are asked the following questions about pain management while in the hospital.

Communication About Medications

As part of the patient experience survey adult patients recently discharged are asked the following questions about their experiences with medications while in the hospital.