generic patient portal information

What is a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits; Discharge summaries; Medications; Immunizations; Allergies; Lab results

What is the MHS Genesis patient portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

Do patient portals improve access to personal health information among older adults?

Despite broader issues of accessibility, such as computer use and Internet access, study findings highlight the small but substantial role of patient portals as a platform to facilitate management of personal health information among older adults.

How do I use the up Medical Group portals?

Use these portals to access information about your care as a hospital patient, including emergency services, imaging, and laboratory services. These portals will connect you with your UP Medical Group provider (s).

What should be included in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What are the five main features of the new healthcare portal?

5 Key Features Every Patient Portal Needs to OfferExcellent user experience. ... Branding flexibility. ... Flexible financing options. ... Loyalty rewards and incentives. ... Integration with existing systems.May 12, 2020

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

What is the best patient portal?

athenaCommunicatorHealthcare IT rating agency KLAS recently selected athenahealth's athenaCommunicator as the #1 patient portal, with a score of 91.8 on the most recent Best in KLAS awards . athenahealth's suite was also ranked #2 overall for practice sizes from 1-75 physicians.

What is the purpose of patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

What are the benefits of using a patient portal?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

How do you make a patient portal?

4 Steps to Successful Patient Portal Adoption, IntegrationOutline clinic or hospital needs, goals.Select a patient portal vendor.Create provider buy-in.Market the patient portal to end-users.Jun 6, 2017

What makes the patient portal different from a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal SolutionResearch different solutions. ... Look for the right features. ... Get buy-in from key stakeholders. ... Evaluate and enhance existing workflows. ... Develop an onboarding plan. ... Successful go-live. ... Seek out painless portal migration.Jul 2, 2020

How common are patient portals?

A subsequent Office of the National Coordinator for Health Information Technology (ONC) data brief, based on the HINTS survey, reported that as of 2018, 52% of patients had patient portal access. Only around 28% had accessed the portal within the last year.Dec 2, 2019

What is Athena patient portal?

Online patient portal With a patient portal, patients can make appointments and get appointment reminders, view and update personal information, request prescriptions, receive test results, and read patient education material.

What is Myupdox?

The Updox Communication Platform helps you deliver the best virtual and in-person care and focus on what matters most—your patients. Updox works seamlessly with most EMRs and is the only place to manage all your work and communications to ensure safe and efficient care. Office Productivity.

Overview

Patient portals improve the way in which patients and health care providers interact. A product of meaningful use requirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role.

Primary Benefits

No matter the type of platform you choose, your patient portal can provide your patients with secure online access to their medical details and increase their engagement with your practice. And not to mention that it does so while providing several benefits for health care providers as well. Some of these benefits include:

Notable Challenges

While many people have used a patient portal by now, they have mixed reviews at best. As you can see in the section above, there are plenty of benefits that patient portals provide. But unfortunately, their potential has yet to be fully harnessed.

Emerging Trends

If patient portals are a mixed bag, why should the patient portal receive greater consideration in the EHR, EMR and practice management selection processes? Because when you look at current industry trends, patient portals are well on their way to improving. Some of these trends include:

How to Use a Patient Portal

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

Solution Evaluation

Now that you know what a patient portal is and given the potential and growing importance, how should you evaluate the best portal for your practice or facility? You can select a standalone patient portal that a third-party vendor commonly hosts through the cloud as a health care provider.

Final Thoughts

It’s clear that using a patient portal software can provide several benefits for your medical practice. After accounting for these nine considerations, you should be ready to start using a patient portal. The only decision left to make is which platform you’ll use.

What is a highlight in healthcare?

Highlight: Allows patients to send messages from the portal to the healthcare provider in a safe and secure manner. Provides patients with a convenient alternative to face-to-face appointments, telephone contact, letters, and e-mails to send messages.

What to do when your practice is ready for patient portal?

Once your practice is ready for new patient portal software, take some time to consider what functionality is on your wish list. The range and breadth of features a portal offers will vary based on vendor and cost.

How many patients have access to a patient portal?

In May 2019, we surveyed 232 patients and found that 72% had access to a patient portal. That’s an approximately 64% increase over the finding concluded in a similar study conducted in 2016.

Why do we need portals?

Other reasons to implement a portal include: To foster better patient-physician relationships: Portals offer a round-the-clock platform on which both parties can conveniently exchange health information, ask questions, and review medical notes—providing more opportunities to connect.

How to optimize workflow?

To optimize your workflow: Digitizing manual tasks (e.g., billing and scheduling) can free up your staff, allowing them to dedicate their time to activities more directly related to patient care.

How to request a prescription refill?

Highlight: There are two different ways to request a prescription refill through this portal: click on the “request refill” button on the home page, or go to a separate “Refill Requests” page to view a comprehensive list of current medications and make a specific selection.

What can vendors do to train staff?

Take advantage of the product’s training materials: Vendors offer a wealth of online educational materials that you can use to train your staff. These range from recorded webinars and instructional videos on YouTube to FAQ pages on the vendor’s website.

How do I use a Patient Portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

How much does an e-visit cost?

For minor issues, such as a small wound or rash, you can get diagnosis and treatment options online. This saves you a trip to the provider's office. E-visits cost around $30.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

Why do we need reminders and alerts?

E-mail remind ers and alerts help you to remember things like annual checkups and flu shots.

How old do you have to be to get access to your child's portal?

If you have a child under age 18 years, you may be given access to your child's patient portal, too.

Can you access all of your health information?

You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines.

How do patient portals empower consumers?

When used effectively, patient portals can empower consumers by enabling active management of their own care. However, we know little about how patient portal use fits into the broader personal health information management (PHIM) practices of various groups, such as older adults.

What are the challenges of using PHRs?

examined views of family practice physicians and staff about the benefits, barriers, and use of PHRs by older adults, in relation to medication use4. They concluded that the family practice physicians did not have a complete understanding of the benefits that PHRs can offer patients. Several studies highlight the challenges that older adults face when using PHRs, such as physical or cognitive limitations and low computer literacy5. Providers have also raised concern that use of PHRs could introduce privacy risks to patients4. Other providers worry that older adults may be especially vulnerable to “getting scammed”4while using electronic or online PHRs.

How many days a week do portal users use computers?

Our preliminary anaysis found that most portal users (93%) reported using a computer 6–7 days per week and 47% rated themselves as “very experienced” computer users. All reported having learned to use a computer 10 or more years ago and having Internet access where they live. In contrast, the majority of portal nonusers reported having used computers less than 6 days per week (30%) or not all all (36%), 25% lacked Internet access where they lived, and 19% reported they had not learned to use a computer. Among the 52 particpants (portal users and nonusers) who use computers, the most common use of computers was emailing and browsing the Internet.

How old are Portal users?

Portal users ranged in age from 61 to 93 years , and most lived independently in a private residence (60%) and had college education or higher (67%). Although portal nonusers were similar in age, fewer were college educated (53%) and more lived in retirement or assisted living facilities (74%).

What is the Soaring project?

Our SOARING project, a 5-year Agency for Healthcare Research and Quality (AHRQ) funded investigation, is designed to address this gap by establishing an understanding of the PHIM practices and needs of older adults. Based on Grounded Theory12and the ecological framework of the Balance Theory13, 14, we sought to identify current health information practices and needs among older adults living in a variety of residential settings. Using focus groups, in-depth interviews with longitudinal follow-up, and particpatory design with older adults and their key stakeholders, our goals are to develop older adult-centered guidelines to assist developers in the design of useful and usable health information management tools that better serve older adults.

How long are PHIM interviews?

We conducted semi-structured, 60–90 minute interviews with each participant. In most instances, interviews took place at a participant’s place of residence. After obtaining consent, we audio recorded the interview, photographed artifacts associated with PHIM, and made field notes. The interview session consisted of a demographic survey followed by a series of semi-structured questions concerning health and the use and organization of personal health information. Topics covered in the interview guide included: health conditions, management of health conditions, interactions with healthcare providers and corresponding materials received, health-related record keeping, health information seeking, and use of patient portals. Examples of specific questions include: Do you keep any records related to your health? What information (if any) do you keep track of to keep yourself healthy? What tools do you use to track your health information?

What is a patient portal?

A patient portal is a type of personal health record (PHR) that is connected to an electronic health record (EHR) system. Patient portals provide a secure website through which patients can access their clinical data. They are a key component of most EHR architectures and an important focus of meaningful use because of their potential to streamline the delivery of patient-centered health care. Features of patient portals may include secure messaging, after-visit summaries, medication lists, allergy lists, laboratory results, and appointment scheduling. When used effectively, patient portals can empower consumers by enabling active management of their own care. However, we know little about how patient portal use fits into the broader personal health information management (PHIM) practices of various groups, such as older adults.

Who can I contact if I'm having difficulty setting up my patient portal?

Should you have any difficulty setting up your Patient Portal, please contact the FollowMyHealth support team at (888) 670-9775 or by emailing support@followmyhealth.com. Hours of service are Monday - Friday, 8 AM - 8 PM EST, excluding US national holidays.

How to access another adult's health information?

Adults who wish to access another adult’s health information (spouse, adult child, etc.) should speak with a staff member in Medical Records or Registration. The adult granting permission will be asked to present a form of identification and to complete a consent form.

Why sign up?

Having a Patient Portal makes your medical information more accessible to you. Please note our portal only contains health information from January 22, 2018 and forward. Our previous Patient Portal, hosted by Relay Health, contains health information from June 27, 2014 through January 31, 2018 for those who established an account prior to February 1, 2018.

What age do you need to be to get access to your health information?

If the child a parent is requesting access to is over the age of 12, the child will also need to be present to sign the consent form giving the parent access to their health information.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.

What will I notice about what's new with MHS GENESIS?

With the MHS GENESIS Patient Portal, patients will now be able to directly request appointments and view provider notes. In addition, test and lab results will automatically appear in the Patient Portal.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019. At that time, patients may begin using the Patient Portal to message their care teams, see their medical notes, look at their lab and test results, and more. Only medical notes, messages and results from September 7, 2019, or later will appear in the Patient Portal.

What is the MHS Genesis portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.

How often do you need to create a password for MHS?

You will create your MHS GENESIS password. A new password will need to becreated every 180 days.

Patient Information

As a patient of Neshoba General, you can trust that our staff will provide you with the compassionate, dedicated attention you deserve. From the moment you walk through our doors, someone will be available to help you get to where you need to go.

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While you're busy planning your family's life, couldn't you use a little help planning your family's health? At Neshoba General, we are growing our family of providers to help you meet the ever changing and demanding needs you have in order to keep your family healthy and well.

Overview

• Patient portals improve the way in which patients and health care providers interact. A product of meaningful userequirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role. There are two main types of...

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Primary Benefits

Notable Challenges

Emerging Trends

How to Use A Patient Portal

Solution Evaluation

Final Thoughts