gencare patient portal

by Patricia O'Keefe 8 min read

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How to activate your patient portal?

JenCare Senior Medical Center is a family-owned primary and specialty care practice committed to delivering superior healthcare to Medicare-eligible seniors.

How to register for new patient portal?

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What is NextGen patient portal?

Patients are referred to nephrologists for various reasons such as acute renal failure, chronic kidney disease, kidney stones and hypertension. As a JenCare patient, your Primary Care Physician (PCP) works closely with your nephrologist to coordinate your personal care plan and help keep your kidneys at their healthiest. That includes helping ...

What is a patient portal?

Patients. Get the care you deserve. Schedule a VIP tour or give us a call today. Schedule a tour or Call us 855-845-9333

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What is a PCP at Jencare?

At JenCare, our PCPs are the captains of your healthcare 
team. They will see you once a month and oversee all 
aspects of your healthcare needs, whether you are sick or 
well. Your PCP will monitor your health and medications, order your on-site tests and screenings and coordinate your care with all of your specialists. They’ll keep all of your doctors informed and on the same page, so you don’t have to. By coordinating all aspects of your healthcare, they can keep you in the best possible health.

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To create ant then access the MHS GENESIS Patient Portal, visit https://patient.mhsgenesis.health.mil

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

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