gay city patient portal

How do I get to my Patient Portal?

Gay City clients can view, download and print their HIV/STI testing results online for free. No more waiting for the results phone line to open. Testers will invite clients to use the Patient Portal during their appointment. If clients agree, they can check results here. Check Results *All results will be available to clients within two weeks.

What if I’m having issues logging into my Patient Portal?

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How do I download the NextGen patient portal?

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How do I change or Reset my Patient Portal password?

When you open Patient Portal in Incognito mode, third-party websites cannot access data if the cookies are blocked. You will need to allow cookies to work seamlessly with portal. It seems that the cookies are blocked on your system. If you want to know the step-by-step process to learn how to allow cookies...

Frequently Asked Questions

During your appointment, provide your tester with your email address and you will receive a passcode and temporary password.

Logging In

Enter your Username (email address) and temporary password. Select the Sign In button. You will be asked to reset your password after logging in.

Selecting My Messages

Your Patient portal will include options to see the dashboard and messages from your Gay City tester.

View Prior Results

In your Patient Portal, select “Forms/Documents”. You can then view all prior results and client documents (e.g. patient forms, messages).

How to Read Your Results

Please note that Gay City generally will not release inconclusive results, nor will we release reactive/positive results without first connecting with clients.

Browser Issues

Our software vendor recommends Google Chrome, Mozilla firefox, or Safari be used with the Patient Portal on the last operating software for your device. You should also have a working PDF viewer on your device. Gay City is not equipped to answer any technical issues regarding your device or browser.

Sending Test Results to My Physician

Gay City will fax your testing results to any physician with your approval. Please visit our Wellness Center to complete the proper documentation with a Wellness Center representative.

Non-Judgemental

Very informative, non-judgemental, sincere which is rare being gay and getting medical services. Excellent care!

I feel so comfortable..

I feel so comfortable going here. I’m able to be open and honest about my sexual health without feeling any form of judgment.

Exceptional Care!

Russell Rooms is exceptional! He listens. He cares. And he is extremely knowledgeable and professional. Highly recommend!

Exceptional care, free of discrimination and bias

Primary care services at Diversity Family Health begin with a new patient visit—where we will spend about an hour learning more about you, your well-being, address any concerns, and discuss ways to optimize your overall health.

Location Specific Services

When you schedule an appointment, you will receive an in-depth medical questionnaire that will be reviewed during your visit to ensure a comprehensive evaluation of your health status. Most primary care appointments will also include a focused or extensive physical examination.