fusion web clinic patient portal

How to use your patient portal?

The New Patient Portal Give your patients secure online access to a variety of great features. Scroll down to learn more. Set Up Your Portal Save time Your days of constantly having to email documentation or invoices to the same patient multiple times are over! Get Paid Easier

How to sign up for the patient portal?

Apr 12, 2022 · Portal Users can access a list of assigned home education activities for any patients linked to their account. 1 In the sidebar, click Activities. 2 Click the Print Activity icon . 3 Click the Download for PDF button, the Print button, or close the dialog. Change Your Password You can change the password that you use to log in to the portal. 1

Do you have a patient portal?

A Patient Portal is a webpage that your customers can use to securely access patient information, view appointments, print important documents, and even process payments. They can do all of these things on their own time without you having to do anything beyond the initial setup. 1. It will save you time.

What is our patient portal?

Dec 16, 2021 · Customize Your Patient Portal Start by customizing the settings for your portal. This gives you control over where patients or their caregivers go to log in and what information they can see. Go to Admin → Basic Setup → Clinic Options. Scroll down to the Patient Portal Settings section and click the Edit Patient Portal Settings button.

How to access completed documents in Portal?

Portal Users can access a list of completed documents for any patients linked to their account. 1. In the sidebar, click Documents. 2. Click the Print Document icon . 3. Click the Download for PDF button, the Print button, or close the dialog.

What can Portal users access?

Portal Users can access a list of assigned home education activities for any patients linked to their account.

How to get receipts from a portal?

To get a receipt for payments made outside of your portal account, contact the clinic. 1. In the sidebar, click Portal Payments. 2. To print a receipt from a previous transaction, click the Print Receipt icon . 3. Click the Download for PDF button, the Print button, or close the dialog.

How to make a payment to a clinic?

You can make a payment through the patient portal for any patient you are linked to. 1. Click the Make a Payment button. 2. Fill in your payment information. Account. The account you would like to apply the payment to. Payment.

What to do if you have issues during teletherapy?

If you experience any issues during your teletherapy session, always check to make sure you and the other person have the proper equipment and are using one of the supported browsers. Below are some resources to help you troubleshoot any issues you may experience during your teletherapy session.

What happens when a provider sends you an intake form?

When your provider sends you an intake form, you'll receive an email with a link to log in to the portal.

What does the theme do in Portal?

The Theme will allow you to change the color of your portal.

What is a patient portal?

A Patient Portal is a webpage that your customers can use to securely access patient information, view appointments, print important documents, and even process payments. They can do all of these things on their own time without you having to do anything beyond the initial setup.

Why do you have to watch out when selecting a payment processor?

Bonus tip: you have to watch out when selecting a payment processor because the transaction rate they advertise is often only part of the story. Almost all payment processors have numerous rates for different types of transactions, but here at Fusion we have one simple rate no matter what the type of transaction is.

Why do patients have round the clock access to some of the things they need?

Because your patients have round-the-clock access to some of the things they need, there will be fewer questions to answer and less hand-holding to be done. Plus, you can customize what your customer’s have access to.

Does Fusion accept payment?

With an integrated processor like the one we provide at Fusion, all you have to do is accept the payment, and it’s automatically linked to your patient records.

Is there a patient portal in Fusion?

Here at Fusion, we recently added a robust Patient Portal feature to our clinic management software suite. It’s a powerful tool that can make a big impact at pediatric therapy clinics. Because we have patient portals on the brain, we wanted to do a series of blog posts about how you can get the most benefit out of it.

What permissions do you need to set up a patient portal?

Permissions: You need the Admin permission to set up the patient portal.

What happens if you select a contact for an existing user?

Existing Users: If you select a contact for an existing user, it will give that user access to the additional patient you've chosen.

Can you see your payment balance on Fusion?

If your clinic has signed up to process payments through Fusion, you can choose to let patients and their caregivers see their account balance or invoices.

Do clinics need billing plans?

The Billing Plan: Your clinic needs to be on the Billing plan to use payment processing. If you're interested in upgrading, reach out to your Customer Success Manager.

Can you send an email to a patient using the portal?

When you're ready for patients or their caregivers to start using the portal, you can send email invitations to help them get started.

1. Set up Payment Processing before you invite your users

A lot of the features of a patient portal work automatically, but some features have to be configured and turned on first. It’s best to get everything set up before inviting your customers so that when they login for the first time, they’ll be able to experience a fully functional portal rather than a partially functional one.

2. Get buy-in from your users

In order to reap all the potential benefits of a patient portal that we talked about in our last post, you have to get your customers fully on board with it. For instance… to be able to get the added benefit of less printing and emailing, your customers have to be actively accessing this information from the portal.

3. Make your portal easy to find and access

To help get buy-in, put the link to your patient portal somewhere that your customers can easily find it. Here at Fusion, we recommend putting your patient portal link directly at the top of your website in the navigation bar.

4. Tell your customers and potential customers about it

Don’t be shy about promoting your patient portal. There are a lot of creative and engaging ways you can share this great feature with your customers. For instance, you could take the short hyperlink you made and put it on business cards to give to all of your customers.

What is portal user?

The Portal Users section includes a list of portal users who can access the patient's information via the patient portal. You can invite contacts to the patient portal or remove a portal user's access to the patient from here.

Where is the appointment button in the hospital?

Click the Appointments button in the lower left to view the patient's appointments.

What is the name of the patient that is displayed instead of the patient's first name?

The name the patient goes by, which is displayed instead of the patient's first name in some places.

What is patient section?

The Patient section includes basic information about the patient, their therapy and medical details, occupation or school, general notes, and alerts. To edit a section's information, just click that section.

What does permissions mean in healthcare?

Permissions: The patients you can access depends on your permissions, the locations you've been assigned to, and the patients you've been scheduled with.

Which box affects the guarantor's relationship to the patient?

The guarantor's relationship to the patient, which affects box 6 of the claim form.

Can you upload a file to Fusion?

You can upload files, such as scanned documents or insurance cards, to the patient's information. Once a PDF, JPG, or PNG file has been uploaded, it can be previewed from within Fusion.

Improve Outcomes

You won’t have to make copies of printed handouts and hope caregivers are able to keep up with them. You’ll empower caregivers to know how to help their children succeed by attaching activities to their patient portal so they can access them anywhere.

Stay Organized

Stop worrying about keeping track of printed handouts or files on the computer. Just upload your own exercises and educational resources so that you know where everything is when you need it.

Document with Ease

Forget about tracking down handouts and manually faxing them to insurance companies. Easily document your home exercise program and fax it with the click of a button.