floyd memorial portal patient

What are the benefits of patient portal?

For the best portal experience, use the MHealth mobile app. Download MHealth for free here.

What is our patient portal?

Floyd Patients & Visitors Patient Portal Patient Portal At Baptist Health Floyd we believe that every patient should have easy, instant access to his or her health information at any time. Therefore, we are pleased to present this opportunity through the use of a secure internet portal.

How do patient portals work?

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Do you have the patient portal?

Patients who have a billing statement for Floyd Medical Center, Polk Medical Center or Floyd Behavioral Health should visit the Hospital Bill portal. For questions call 706.509.6000 or email us. Cherokee Medical Center patients are unable to pay bills online. To pay a bill or for questions call 256.927.1315 . Pay Hospital Bill Physician Bill

Connecting to Health Management Apps

You can now connect your health record to Apple Health. To request connecting to a different health management app, submit a connection request.

Online Bill Pay

We offer a secure, online bill pay portal. You can access your billing account or make a payment fast with our quick pay option. Pay Now

Have a portal question?

Visit our FAQs to learn more about the Floyd portals. If you don't find the answer to your question in our FAQs, our portal service representatives are available by phone or email Get Help

Hospital Bill

Patients who have a billing statement for Floyd Medical Center, Polk Medical Center or Floyd Behavioral Health should visit the Hospital Bill portal. For questions call 706.509.6000 or email us.

Emergency Medical Services (EMS)

Patients who have a billing statement for ​EMS​ should visit the EMS Bill portal. For questions call 706.335.0123 ​or email us ​.

If You Have Questions

Answers to questions about​​​ filing insurance, billing details and payment options can be found in the billing FAQS . Patient financial service representatives can also be reached at 706.509.6000 Monday – Friday, 8 a.m. – 5 p.m. to answer any billing questions.​​

To obtain a copy of your medical record

To obtain a copy of your medical record, you must contact the Health Information Management (Medical Records) department at Baptist Health Floyd at 812.948.7422. According to HIPAA rules and regulations, you are entitled to a copy of your medical record. However, there are specific laws we must follow to release this information.

Requirements for a copy of Medical Records

Your signature is required on a release of information authorization form.#N#A copy of your photo identification is needed.#N#Appropriate paperwork must be provided for release of a family member's record.#N#We are allowed to charge for a copy of the medical record; certain variables apply.#N#We are not permitted to fax copies of medical records.

To request and pick up records

You may call 812.948.7422 to request a copy or ask questions.#N#For a copy of your X-ray film, please contact the Radiology department at 812.949.5904.#N#Please allow three to five business days to process a request.#N#Office hours are Monday thru Friday, 8:30 am - 5 pm.

To obtain a copy of a birth or death certificate

You must contact the Floyd County Health Department at 812.948.4726, Vital Records department.

Patient Portal - Access your medical record online

Baptist Health Floyd's Patient Portal gives you convenient, online access to portions of your electronic medical record at any time. All of the information is stored securely, password-protected and delivered via an encrypted connection.

Why Choose Baptist Health Floyd?

Baptist Health Floyd serves many counties in southern Indiana and we receive many transfer patients and referrals from other hospitals and physicians due to the high level of care we offer. We are well recognized as a desirable place to practice a career in nursing and enjoy professional opportunities.

Education

Baptist Health Floyd places high importance on supporting nurses who wish to further their education. Our virtual library services provide our hospital and medical staff with access to information for clinical and professional decision making.

DAISY Award

DAISY Awards are given out each quarter to a nurse who exemplifies the following:

Awards and Accreditations

Baptist Health Floyd is proud of our many quality achievements, including: