first light patient portal

Is the Northern Light Health Patient Portal suitable for emergencies?

Please Note: The Northern Light Health Patient Portal is not intended for emergencies. In case of an emergency, please contact 911. Check Out Our Telehealth Services! Northern Light Health has committed to bringing care to you whenever we can.

How do I contact FirstLight customer service?

For details or assistance with other forms of payment, contact CustomerService@firstlight.net or call 1-888-832-4976. In order to ensure that your payment is properly credited to your account, please send all payments to the address below:

What are the hours of operation for the patient portal?

Available 7 days a week, 8am to 4:30pm. For help registering for the patient portal, please call (833) 217-9640

How do I report an issue?

When contacting the Customer Repair Centers, every customer receives a standard trouble ticket number and is provided with updates to individualize...

When reporting a problem, please provide the following information:

Account number Circuit ID Number Main Billing Telephone Number (BTN) Description of trouble Trouble start time Call examples, time of call, call to...

What is Gross Receipts Tax Surcharge?

The charge pays for government mandated subsidies designed to make phone service available in rural areas and to the poor. It also pays for Interne...

What will happen to my white page and yellow page listings?

Assuming you retain your current phone number(s), your white page and yellow page listings will not change. If you want to make changes to your sin...

Who do I contact for a question on my invoice?

Our Customer Service team can be reached at 1-888-832-4976 Monday – Friday 8 a.m. – 5 p.m. EST.

Where do I send my payment?

In order to ensure that your payment is properly credited to your account, please send all payments to the address below. FirstLight Fiber P.O. Box...

My first bill appears to be higher than normal. Why?

Monthly line charges are billed one month in advance. This means that your first bill will include one full month of line and feature charges plus...

I am trying to login to the portal, why can’t I see my account?

If you are looking for current billing information, please make sure you are logged into FirstLight’s new billing portal, and you are using your co...

Can I keep my toll-free number when I switch to FirstLight?

Yes, you can keep your existing toll-free numbers, and FirstLight can also provide you with new toll-free numbers if needed.

If I need to add a line or have any questions about my service, where do I call?

FirstLight Customer Care Representatives are ready to help you when you need to make changes to your account or if you have any questions regarding...

First Light - My Account

One of Canada’s best known stock photo brands, First Light was founded in Toronto in 1984. Now a proud member of the Design Pics family, First Light has the most extensive collection of Canadian visual content available anywhere in the world.

SOVERNET Login

When contacting the Customer Repair Centers, every customer receives a standard trouble ticket number and is provided with updates to individualize...

FirstLight Federal Credit Union | Login

Account number Circuit ID Number Main Billing Telephone Number (BTN) Description of trouble Trouble start time Call examples, time of call, call to...

Home - FirstLight

The charge pays for government mandated subsidies designed to make phone service available in rural areas and to the poor. It also pays for Interne...

SmarterMail Login - SmarterMail

Assuming you retain your current phone number(s), your white page and yellow page listings will not change. If you want to make changes to your sin...

How do I report an issue?

Our Customer Service team can be reached at 1-888-832-4976 Monday – Friday 8 a.m. – 5 p.m. EST.

When reporting a problem, please provide the following information:

In order to ensure that your payment is properly credited to your account, please send all payments to the address below. FirstLight Fiber P.O. Box...

What is Gross Receipts Tax Surcharge?

Monthly line charges are billed one month in advance. This means that your first bill will include one full month of line and feature charges plus...

What will happen to my white page and yellow page listings?

If you are looking for current billing information, please make sure you are logged into FirstLight’s new billing portal, and you are using your co...

Who do I contact for a question on my invoice?

Yes, you can keep your existing toll-free numbers, and FirstLight can also provide you with new toll-free numbers if needed.

Where do I send my payment?

FirstLight Customer Care Representatives are ready to help you when you need to make changes to your account or if you have any questions regarding...

My first bill appears to be higher than normal. Why?

I am trying to login to the portal, why can’t I see my account?

Can I keep my toll-free number when I switch to FirstLight?

If I need to add a line or have any questions about my service, where do I call?

How does Northern Light Health work?

By connecting with your provider by computer, smartphone, tablet, and even the telephone, you can ensure you get the care you need and keep your health and well-being part of your regular routine.

How to access your health record?

The place to go when you need secure 24/7 access to manage your health and wellness 1 Manage your appointments 2 Request prescription refills 3 Send secure messages to your healthcare team 4 View and print details of your health record, such as: Lab results, medications, allergies, immunizations, etc. 5 Connect your electronic health record with third party wellness apps