fidelis patient login

by Emie Carter 3 min read

Sign in to Member Portal

13 hours ago Remember Login Register. Helpful Hints. The Member Portal gives you access to your Fidelis Care account 24 hours a day, seven days a week. Pay your monthly premium and set up auto-pay; Find health care providers that accept your Fidelis Care plan; Order more member ID cards or … >> Go To The Portal


How do I create a Fidelis Care member account?

With 24/7 access to your Fidelis Care account, you can pay your monthly premium, request and print new ID cards, and access your plan documents. To create a secure online member account, visit members.fideliscare.org and click “Register.” You can complete this brief survey on the Member Portal.

How does health insurance work at Fidelis Care?

Learn how health insurance helps manage expenses, and prepare for the unexpected. View and download documents for your Fidelis Care health plan. Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage.

How do I find a PCP in Fidelis Care?

If you already have a PCP who is in the Fidelis Care network, then that provider should have been automatically assigned as your PCP. You can review, select, or change your PCP from your Member Portal account. Your PCP will work with you to make sure you get the care you need. To find PCPs near you, use our Find a Doctor tool.

What is utilization management at Fidelis Care?

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on many health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage.

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When is Fidelis Care Women's Day?

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When will Fidelis Care start in 2021?

Starting June 1, 2021, there is no longer a monthly premium for Essential Plan coverage. Read More. Fidelis Care Encourages Women to Prioritize their Health on National Women’s Checkup Day, May 10. 5/6/2021 • Posted by Fidelis Care.

Does Fidelis Care reward providers?

These decisions are based only on appropriateness of care and the existence of coverage. Fidelis Care does not reward providers or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff based on decisions that promote underutilization of services.

Can you select a PCP for Fidelis?

To ensure that access, we recommend you select a Primary Care Provider (PCP), even if your plan does not require one. If you already have a PCP who is in the Fidelis Care network, then that provider should have been automatically assigned as your PCP. You can review, select, or change your PCP from your Member Portal account.

Pharmacy Benefits

For members with pharmacy coverage, your benefits are covered through CVS Caremark. Visit the CVS Caremark website (by clicking on this link, you will leave the Fidelis Care website) for more information or to register.

Dental Benefits

For members with dental coverage, your benefits are covered through DentaQuest. Visit the DentaQuest website (by clicking on this link, you will leave the Fidelis Care website) for more information or to register.

Vision Benefits

For members with vision coverage, your benefits are covered through Davis Vision. Visit the Davis Vision website (by clicking on this link, you will leave the Fidelis Care website) for more information or to register.