fhh patient portal

by Terrill Kuphal DVM 4 min read

Patient Portal - Family Health West

15 hours ago If you are experiencing trouble logging into your Frederick Health Patient Portal account please call 240-566-4567 or email portal@frederick.health. Please provide your full name & date of birth in the email, along with your question/concern. If you have a medical question, refill request, appointment cancellation, or any other concerns related ... >> Go To The Portal


How do I contact the Frederick health patient portal?

For more information, contact us at 240-566-3300 . CLICK HERE to access the Frederick Health Patient Portal.

Where can I find patient portals in Alaska?

Foundation Health Partners offers secure electronic Patient Portals at Tanana Valley Clinic (TVC), Fairbanks Memorial Hospital (FMH), and Porter Heart Vascular Center (PHVC). This allows you to manage your health care and access your health information, whenever you need it.

What can I do in the patient portal?

You can use your patient portal to manage all aspects of your health, from anywhere! Log in to securely chat with your doctor, view your records and test results, and request new appointments.

How do I register for the hospital patient portal?

Please note that you will need your medical record number and have an email address on file to register. This information can be obtained by calling (315) 787-4688 Monday - Friday 8:30 a.m. - 4:30 p.m. To register for the first time for the HOSPITAL patient portal please click here. An information sheet can also be found here.

Obtaining Medical Records

Maryland Law specifies that a request for any patient medical record must be in writing and must become a part of the person's medical record. The medical records department protects the confidentiality of all patient information and will only release a patient's medical record with the proper consent.

Release of Medical Records

To request the release of medical records, either for a patient’s own use or for transfer to another healthcare provider, the patient (or their legal representative) must provide authorization by submitting a signed copy of the Authorization to Release Medical Information Form .

Release of Diagnostic Images (X-Ray)

To obtain a copy of your diagnostic imaging records (x-rays), mammograms, sonograms, CT, etc., an Authorization to Release Diagnostic Images form must be completed and signed by the patient or their legal representative.

Submitting a Request

Provide the completed authorization release with a form of ID to the Radiology Department at the Rosehill or Crestwood location between the hours of 8:00 AM and 5:00 PM, Monday through Friday.

Processing Fees

There is no fee for x-ray or imaging studies for follow-up treatment with your physician. However, there may be a fee for non-treatment related requests as permitted under the Annotated Code of Maryland, Health General, §4-304 (c) (3) (ii), and the Health Insurance Portability & Accountability Act (HIPAA).

Special Subpoena Requests

Subpoenas for patient medical records must include the name of the patient, the date of birth, and the dates of service. All subpoenas must fully comply with federal and Maryland laws concerning the disclosure of personal information. Please note Frederick Health Hospital, Inc.

Welcome to Frederick Health

Frederick Health’s mission is to positively impact the well-being of every individual in our community. We’re creating easy access to providers, comprehensive services, and friendly care right in your community. That’s what makes Frederick Health simply better.

Frederick Health Hospital Critical Care Project

Frederick Health has begun to renovate and expand the critical care service areas at Frederick Health Hospital. As a result, changes will be made to traffic patterns accessing the hospital from 7th Street through April 2022.

Obtaining Medical Records

  • Maryland Law specifies that a request for any patient medical record must be in writing and must become a part of the person's medical record. The medical records department protects the confidentiality of all patient information and will only release a patient's medical record with the proper consent. If a physician involved in your care needs a c...
See more on frederickhealth.org

Release of Medical Records

  • To request the release of medical records, either for a patient’s own use or for transfer to another healthcare provider, the patient (or their legal representative) must provide authorization by submitting a signed copy of the Authorization to Release Medical Information Form. Email requests cannot be accepted. A faxed copy of the authorization form can be accepted. Photo ID …
See more on frederickhealth.org

Release of Diagnostic Images

  • To obtain a copy of your diagnostic imaging records (x-rays), mammograms, sonograms, CT, etc., an Authorization to Release Diagnostic Imagesform must be completed and signed by the patient or their legal representative. If someone other than the patient will be picking up the requested information, the patient must indicate the name and relationship on the Authorization form unde…
See more on frederickhealth.org

Submitting A Request

  • Provide the completed authorization release with a form of ID to the Radiology Department at the Rosehill or Crestwood location between the hours of 8:00 AM and 5:00 PM, Monday through Friday. To avoid delays, please give at least a 24-hour notice by faxing the completed form to the number below or calling the Rosehill or Crestwood location. We no longer release images at the …
See more on frederickhealth.org

Processing Fees

  • There is no fee for x-ray or imaging studies for follow-up treatment with your physician. However, there may be a fee for non-treatment related requests as permitted under the Annotated Code of Maryland, Health General, §4-304(c)(3)(ii), and the Health Insurance Portability & Accountability Act (HIPAA).
See more on frederickhealth.org

Special Subpoena Requests

  • Subpoenas for patient medical records must include the name of the patient, the date of birth, and the dates of service. All subpoenas must fully comply with federal and Maryland laws concerning the disclosure of personal information. Please note Frederick Health Hospital, Inc. formally changed its name in September of 2019 to Frederick Health Hospital, Inc. The subpoena should …
See more on frederickhealth.org