fcionline patient portal

What is the patient portal?

FCI Patient Portal Our Patient Portal is a web-based system that uses real-time technology to provide access to all of your treatment needs. Patients can schedule appointments, view lab results and medicines, and even message directly with our practice. The Patient Portal puts every element of your treatment plan at your fingertips.

How do I sign up for MyHealth patient portal?

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How do I request medical records from the fertility centers?

Dr. Channing Burks Chatmon. Dr. Burks Chatmon is a lifelong Midwesterner who champions the importance of family. She considers compassionate care and shared decision-making the cornerstones of every patient relationship. Meet Our Doctors.

How do I contact fertility centers of Illinois patient services?

Patient Resources. Our goal at Fertility Centers of Illinois is to provide you with the most compassionate, comprehensive, and technologically-advanced fertility care. We openly welcome all types of families, whether pursuing treatment as an individual or as a couple. Please check out the following resources to make the most of your first visit.

Patient Financial Responsibility Notice Insurance Company Change Year-to-Year

Often a new year brings changes with personal insurance provider selections. This signed form below will be required to be received by our scheduling staff by December 14, 2020 for any patient treatment services scheduled between the dates of December 14, 2020 and January 1, 2021.

Fertility Medication Resources

View injection techniques on Freedom Fertility Pharmacy’s MedTEACH platform. Nearly all prescribed injectables are listed. Simply view the video for each medication that your nurse has ordered for you.

Patient Education

We are dedicated to providing you with all of the support you need. Our fertility experts, financial specialists, on-staff clinical behavioral health specialists, and alternative health care professionals host events and webinars to keep you informed.

Fertility Terms from A to Z

We know there is a ton of information to understand and consider about fertility treatments. You will most likely have questions about facts and figures you read online or hear during a visit to our office (s). Our Fertility Glossary defines many common and not-so-common terms, treatments, and diagnoses.

Your First Visit

Visit our First Steps page for an overview of what to expect during your first visit. You will also find the following:

Simplifying the process

For your convenience, we offer a number of ways to make payments on your account. If at any time you have difficulty paying by the methods outlined below, please feel free to call us and we will be happy to assist you.

Cryopreservation or Annual Storage Fee

For patients who are paying for cryostorage of embryos, eggs, and/or sperm, and/or monthly storage fees, please make payments through the Embryo Options Portal. Not currently enrolled with Embryo Options? Click here.

Statement Balances or Treatment Deposits

Double-check your patient account number and invoice amount to ensure accurate payment and quick verification.

Pay Online

To pay online, just fill out this form. Be sure to double-check your patient account number and invoice amount to ensure accurate payment and prompt verification.

By Phone

Simply call us at 847-729-2188 anytime during business hours and we can verify the payment due, set up payment arrangements, and take your credit card information over the phone. We accept Visa, MasterCard, American Express and Discover.

By Mail

To mail your payment to us, simply send us the top portion of your billing statement along with a personal check or your credit card information authorizing payment.

How to Obtain Medical Records

To obtain a copy of your medical records, please return a completed copy of the medical records authorization form. If you have not yet completed an authorization form to have medical records sent to you or another healthcare provider, see the link to download the authorization form.

Payment and Timeline for Medical Records

The normal turnaround time to receive copies of records is 30 days from the time payment is received. If you require the information in less time or on an emergent basis, you may contact our medical records department by calling between 7:30 AM – 4 PM CST, and we will do our best to accommodate your specific needs.

Your Medical Records and Your Privacy

Ensuring patient confidentiality is a top concern of Fertility Centers of Illinois. To learn more about this, read our Notice of Privacy Practices.