epion health patient portal

Why choose Epion for Population Health?

More Connection. Less Frustration. Epion’s population health, check-in and telehealth solutions, are built on our powerful, cloud-based patient engagement platform, making it easier to connect with patients at all points along the care journey—before, during and after the visit. Patients expect care that reaches and engages them where they are.

How do I download Epion check-in on a Mac?

Open the Mac App Store to buy and download apps. Epion Check-in replaces inefficient, manual patient intake forms with an innovative, customizable, digital check-in technology. - Real-time data exchange with a practices EHR. - Presents patient with co-pay and outstanding balance to increase Time of Service payments

How does Epion telehealth work?

Together with Epion Telehealth, patients experience the familiar steps of an office visit from the comfort of home. High-quality video and audio ensure your virtual consult is as warm and personal as a face-to-face meeting. Our simple screens promote completion and support accurate patient records.

What is Epion digital check-in?

With Epion Digital Check-In, registration starts on the couch, well ahead of the scheduled appointment, allowing patients to complete steps at their convenience. Digital Check-In begins with a simple text message, including a secure link to begin the check-in process.

What is digital check in?

Digital check-in makes intake and registration faster and easier for patients and providers. Patients can conveniently and securely start the check-in process from their mobile phone.

What is the Epion app?

Epion’s digital check-in and patient messaging solution makes it easier to connect with patients at all points along the care journey—before, during and after the visit—without having to download an app.

What do patients do on appointment day?

On appointment day, patients complete whatever they didn’t do in advance, including review and payment of balances due.

What is mobile patient experience?

Our mobile patient experience platform helps physician practices and ambulatory clinics provide anytime, anywhere care that drives greater efficiency, engagement, and revenue. Together, they empower your practice to deliver virtual care that feels personal, familiar, and easy to use – with no download or log-in required.

What is a dual opt-in patient?

Using a dual opt-in method, patients determine if they would like to see any Patient Services, then, as services are presented, they have the choice to opt-in or skip.

Why is patient service important?

Give your patients the support they need to stay healthy. With the growing trend to reduce in-person interaction and office time, Patient Services gives providers the ability to present meaningful services to patients from best-in-class partners.

What is Epion software?

Epion’s patient check-in software can help your practice deliver care that feels personal, familiar, and easy to use . Our powerful platform allows for custom configurations based on provider, specialty, appointment type, timing, and patient demographics.

Where does the Epion digital check in start?

With Epion Digital Check-In, registration starts on the couch, well ahead of the scheduled appointment, allowing patients to complete steps at their convenience.

How does digital check in work?

Digital Check-In begins with a simple text message, including a secure link to begin the check-in process. No app download or portal account needed. Patients can complete as much—or as little—as they want before their appointment. Whatever they complete will be saved to their record and, they can simply pick up where they left off when they arrive. No lost work. No duplicate entry.

How to Track the Factors That Influence Patient Engagement

PCP. EHR. QI. PHR. ALOS. DOS. These are only a handful of the bountiful number of acronyms used in the healthcare industry. If you know what each of these stands for,

Five Things COVID is Teaching Us About the Patient Experience

By utilizing technology to promote patient engagement, you can lower the burden on providers by putting documentation in patients’ hands.

Epion Health featured in eHealthcare Strategy & Trends

Read about how Epion Check-in helps CHRISTUS Physician Group accelerate connections with patients though increased email collection, patient portal sign-ups and opt-ins for text messaging. Link to article.

Unique, Just Like Your Providers and Patients

No two patients are exactly alike – and neither are specialty practices and provider workflows. Epion’s solutions empower medical groups to deliver a tailored, consistent and convenient patient experience for every specialty, location, provider and appointment type.

Get Patient Data Before The Appointment

Automate the check-in process for greater efficiency and patient satisfaction. With Epion Digital Check-In, patients begin the process from home and pick up at any point before their appointment, with no lost work or duplicate entry.

Fully-Connected Telehealth

Our intuitive, easy-to-use telehealth solution allows medical groups to deliver high-quality virtual care, connecting patients and providers in a way that’s fast and frictionless. Our lightweight HIPAA-compliant telehealth solution seamlessly integrates with our digital check-in and patient access solutions, with no download or log-in required.

Proof of the Importance of Patient Engagement

Before we get into the specific KPIs you should use to track patient engagement, let’s dive into some of the benefits of it. Research has linked higher levels of patient engagement to:

Key Patient Engagement KPIs

KPIs are not one-size-fits-all. What works for one provider organization might not work for another. A medical group serving residents of an urban area may not have the same operational and financial priorities as a solo practice in a rural community.

Benefits of a Patient Engagement Platform

Whichever patient engagement KPIs you choose to utilize, track them on a regular basis, and make adjustments as necessary. The result is better insight into your practice operations based on data-driven decision-making, which in turn can lead to increased revenue, improved quality of care, more transparency and lower costs.

What is Epion Health?from epionhealth.com

Epion Health’s patient engagement platform puts the patient experience at the center of all you do, empowering your practice to drive engagement in high-quality care that’s convenient, accessible, efficient, and profitable.

What is an epion?from epionhealth.com

Epion is dedicated to improving how healthcare works. We are singularly focused on developing innovative digital access solutions that drive better clinical and financial outcomes. As a trusted partner to healthcare organizations, we support your value-based care goals while delivering unparalleled customer support and comprehensive resources. These are some of the reasons our industry-leading platform has been adopted by medical practices across the nation, ranging from single-provider practices to large organizations.

What do patients expect from a healthcare provider?from epionhealth.com

Patients expect care that reaches and engages them where they are. To do that, your practice needs the right tools and automation–—to maximize engagement, satisfaction and ROI.

Use Cases

Epion Check-In is a digital check-in software designed for health systems and medical groups.

Frictionless patient experience

Epion uses a directed flow patient experience and rules engine to make sure patients only enter what is relevant for their appointment. With Epion, there are no downloads, no IDs and no passwords!

Upstream data collection

With Epion, all data and payments required for an appointment are collected in advance of an in-office or telehealth appointment, reducing staff time by 15-20 minutes per patient.

Data is never lost!

With Epion, data entered by patients are updated in real time with the Cerner EHR—so even when a session is interrupted, data is never lost!

Like adding an FTE at a fraction of the cost!

Using Epion Check-In delivers time savings equal to hiring one-fourth of an FTE at every front desk, plus one-fourth of a Medical Assistant FTE for every doctor. Having Epion is like having an extra FTE, at a tenth of the cost!