ems patient care report documentation

by Odell Heathcote 5 min read

EMS Patient Care Report Writing | Documentation 101

4 hours ago EMS Patient Care Report Writing | Documentation 101 | Part 10 – Miscellaneous. Welcome to Part 10, the final installment in our twelve-week continuing blog series “EMS Patient Care Reporting Writing/Documentation 101”. Part 1: EMS Patient Care Report Writing Part 2: Field Notes Part 3: Patient Demographics >> Go To The Portal


A patient care report is a document made mostly by the EMS or EMTs. This documented report is done after getting the call. This consists of the information necessary for the assessment and evaluation of a patient’s care.

Full Answer

How can the EMS team improve patient care documentation?

All members of the EMS team must commit to improving patient care documentation by expanding on the details and ensuring completion When asked by clients to review crew documentation to assist in their compliance efforts, we consistently find opportunities for improvement.

What does a patient care report consist of?

A patient care report is a document made mostly by the EMS or EMTs. This documented report is done after getting the call. This consists of the information necessary for the assessment and evaluation of a patient’s care. What should not be written in a patient care report?

Do electronic patient care reports improve or deteriorate quality?

In some ways, it seems that one of the unfortunate and unintended consequences of the growth of electronic patient care report software has actually been a deterioration, rather than an improvement, in the overall quality of patient care reports.

What makes a well-written patient care report?

A well-written patient care report will put the reader, regardless of their level of medical knowledge, in the ambulance with the patient. It will allow the reader to see it, hear it, feel it, smell it. You don’t get that from an outline.

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How do I write a patient care report in EMS?

EMS providers just need to pull the information together and write it down in a way that paints a picture....Follow these 7 Elements to Paint a Complete PCR PictureDispatch & Response Summary. ... Scene Summary. ... HPI/Physical Exam. ... Interventions. ... Status Change. ... Safety Summary. ... Disposition.

What is EMS documentation?

First and foremost, EMS documentation serves a vital clinical purpose. It is the record of your assessment and care of patients. It becomes part of the patient's medical record, both at the receiving facility and within your EMS organization.

What is EMS report?

The primary purpose of EMS documentation is to provide a written record of patient assessment and treatment that can help guide further care. For the information to be readily understood and communicated, it must be organized in a format that all healthcare providers involved in patient care will understand.

What is a PCR document?

The PCR documentation is considered a medical document that becomes part of the patient's permanent medical record. It is also considered a legal document in cases where liability and/or malpractice issues arise. It is the source in which all medical billing claims are based.

When you document information on a patient that you treat and care for this written report is called the?

When you document information on a patient that you treat and care for. This written report is called the: Patient care report, run report. You are asked to give testimony in court about the care you gave to a patient.

What is the importance of documentation?

Documentation help ensure consent and expectations. It helps to tell the narrative for decisions made, and how yourself or the client responded to different situations. In this same manor, it is important to record information that can help support the proper treatment plan and the reasoning for such services.

What is a patient report?

A patient report is a medical report that is comprehensive and encompasses a patient's medical history and personal details. It's often written when they go to a health service provider for a medical consultation. Government or health insurance providers may also request it if they need it for administration reasons.

What the patient care report represents?

Patient care report or “PCR” means a computerized or written report that documents the assessment and management of the patient by the emergency care provider in the out-of-hospital setting. “ Pharmacy-based” means that ownership of the drugs maintained in and used by the service program.

What is an EMS patient?

Emergency Medical Services, more commonly known as EMS, is a system that provides emergency medical care. Once it is activated by an incident that causes serious illness or injury, the focus of EMS is emergency medical care of the patient(s).

How do you write a patient report?

III. Patient case presentationDescribe the case in a narrative form.Provide patient demographics (age, sex, height, weight, race, occupation).Avoid patient identifiers (date of birth, initials).Describe the patient's complaint.List the patient's present illness.List the patient's medical history.More items...•

How do you write a proper PCR?

The following five easy tips can help you write a better PCR:Be specific. ... Paint a picture of the call. ... Do not fall into checkbox laziness. ... Complete the PCR as soon as possible after a call. ... Proofread, proofread, proofread.

Why is it important to have good documentation for your PCR?

The quality of care that that patient receives over the next days, weeks or months could be directly impacted by the quality of their PCR documentation. Other medical professionals will be making patient care decisions based specifically on the EMS PCR.

What is a well written patient care report?

A well-written patient care report will put the reader, regardless of their level of medical knowledge, in the ambulance with the patient. It will allow the reader to see it, hear it, feel it, smell it. You don’t get that from an outline.

Is PCR a patient care outline?

The PCR is not a patient care outline. EMTs and paramedics are required to complete a patient care report for each patient encounter. Merriam-Webster defines report as “a usually detailed account or statement.”. [1] Notice the word “detailed” in that definition.

Do EMS crews need to complete patient care reports?

EMS crew members must complete the patient care report. While drop-down lists and checkboxes are necessary for clean, consistent data collection and analysis, they often do not provide the solution to adequately describe the various nuances of an individual patient’s experience of that data element.

Thanks for joining us!

Today marks the first in our Documentation 101 blog series. Using the next several blog postings, we’ll be attempting to put together a few coaching blogs to help all of you become better EMS documenters.

Maybe you need some basic writing help?

There’s nothing wrong in admitting that you need help. You can even better yourself, personally, by learning to communicate in writing more effectively. There are tons of self-help tools on the Internet to assist you with writing and grammar skills.

To the Rescue!

We’re not finished. As part of this documentation series, we’ll include some specific steps to make you a better documenter. Make your goal to be the best documenter that your department has and you’re well on your way to PCR writing success.

Not a client?

No problem there. Check out our website right now and complete the “Get Started” section so we can connect. We’d love to talk to you about the many features and how they can benefit your EMS Department!

What is the best thing about documenting signs and symptoms?

The great thing about documenting Signs and Symptoms is that it all has a lot to do with the numbers. In this case, you are recording your findings which are obtained by the skills you’ve developed for assessing things about the patient that, by and large, you can measure.

What is the Glasgow Coma Scale?

Another very important quantitative resource we use and record from the field is the Glasgow Coma Scale. The GSC is a simple means of documenting the patient’s overall status using the three criteria that makes up the GCS.

What is BLS in dispatch?

If your department is a Basic Life Support (BLS) service then your recording of the nature of dispatch serves two purposes, unlike the company that must justify ALS versus BLS and assuming that your company does not joint bill with an ALS provider.

Is a scheduled or non-scheduled flight a non-emergency?

One of the key items to call to your attention is the fact that a non-emergency/routine, scheduled or non-scheduled stays a non-emergency for billing purposes even if the incident becomes serious during transport.

1. Facts surrounding the dispatch undocumented

Many times when an ambulance responds to a 911 call, that simple fact is missing from the ePCR. And in way too many chart reviews or audits, we find no dispatch determinants or other clear indication of the patient’s reported condition at the time of dispatch.

3. Vague explanation of specific interventions and procedures performed

Too many times we find nothing more than "per protocol" to explain why a cardiac monitor was applied, an IV was initiated or some other procedure was performed. Just like the ambulance service must be medically necessary to be reimbursed by Medicare and other payers, the treatments provided must also be medically necessary.

4. No explanation for EMS-specific care and treatment

This is important with regard to two areas. First, is clearly explaining the transport itself and the service or care the patient required during the transport that could not be provided other than by trained medical professionals in an ambulance.

5. Inadequate description of patient complaints or findings

The most common example of an inadequately described or quantified complaint or finding is with regard to a patient's pain.

About the author

For over 20 years, PWW has been the nation’s leading EMS industry law firm. PWW attorneys and consultants have decades of hands-on experience providing EMS, managing ambulance services and advising public, private and non-profit clients across the U.S.

What Is a Patient Care Report?

We often hear of care reports based on by medical teams or by medical authorities. Yet, we are not sure how this differs from the kind of report that is given to us by the same people. So this is the time to make it as clear as possible.

How to Write a Patient Care Report?

Where do you even begin when you write a patient care report? A lot of EMS or EMTs do know how to write one since they are trained to do so.

What is a patient care report?

A patient care report is a document made mostly by the EMS or EMTs. This documented report is done after getting the call. This consists of the information necessary for the assessment and evaluation of a patient’s care.

What should not be written in a patient care report?

What should be avoided in a patient care report is making up the information that is not true to the patient. This is why you have to be very careful and very meticulous when writing these kinds of reports. Every detail counts.

Who is in charge of reading the patient care report?

The person or the people who will be reading the report are mostly medical authorities. When you are going to be passing this kind of report, make sure that you have all the information correctly. One wrong information can cause a lot of issues and problems.

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