emds patient portal?

What is patient portal?

The Patient Portal is a web-based system that allows for secure communication and transfer of information between the clinic and the patient. When a patient logs in to the Portal, current data is pulled directly from the clinic’s e-MDs Solution Series database and displayed on the web page viewed by the patient. No patient information is stored on the Patient Portal server.

How does the Patient Portal work?

When a patient submits a medication refill request, referral request, or billing question, these requests are also displayed as notifications in TaskMan. Clinic staff can use Patient Portal functionality to: • Communicate with patients via an online messaging system. • Send results of lab and other diagnostic tests to the patient via the Portal and include messages related to the results. • Receive notifications of refill requests, referral requests, and billing questions submitted via the Portal. • Receive appointments requests sent from Portal directly to the Wait List in e-MDs Schedule and/or allow patients to schedule appointments directly into e-MDs Schedule.

How to reply to a clinic email?

To reply to a message from clinic staff: 1. Click on the Titleof the message to open the message. 2. In the Actions pane of the message, click Reply to Message. 3. Type your response in the space provided, then click Send Message.

How to send a message to a clinic?

To send a new message to a clinic staff member: 1. On the main Portal screen, click the Messages tab. 2. In the Actions pane of the Messages tab, click the New Messagelink. 3. In the Tofield of the New Message window, click the down arrow and then click on the name of the person to whom you want to send the message. 4. In the Subjectfield, type a few words to describe what the message is about. 5. Type the messagein the space below the Subject field and click Send Message.

What is portal in a clinic?

The Portal provides a convenient communication link between you and your clinic. For example, you might use Portal to send a message to a particular staff member, request a referral, request a medication refill, or schedule an appointment. Communications your clinic might send through the Portal include lab and test results, responses to requests you submitted through the Portal, messages requesting information, or general announcements sent to all Portal patients. You can view all communications from the clinic through your Portal Inbox on the Messages tab. Attachments may be included with communications sent by the clinic.

How to access a clinic's patient portal?

It will also contain a user name andpassword, which you must use to log in to the Portal. To access the clinic's Patient Portal: 1. Open a web browser. 2. Type the clinic's Patient Portal URLin the address field of the browser. 3. Press the Enterkey. The Portal home should be displayed in your browser. NOTE: Some clinics provide a link to the Portal on their website. If so, you can simply click the link to access the Patient Portal. When you access your clinic’s Patient Portal, notice that there is a Menu Bar located on the left side of the home page. From the Menu Bar, you can get directions to the clinic, request an appointment, or log in to the Portal.

Can you send a test result as an attachment?

The clinic may send test results as an attachment (a file attached to the message). Some attachments can be viewed in the message window of Portal, but some may require a different program (such as a word processor) in order to open them.