elgin family physicians patient portal

Full Answer

Who is Elgin Family Care?

Elgin Family Care serves patients from newborns to the elderly. With an extensive amount of experience in family practice, Maria Mithlo, MD and Brian Moore, APRN-CNP have the skills and knowledge to care for you and your family.

What insurance does Elgin Family Care take?

Elgin Family Care accepts a number of insurance carriers, including Medicare, Medicaid, Soonercare and CIGNA.

How to contact a provider?

Call the number listed in the provider's online profile .

Does LiveWell work on Internet Explorer?

As of June 16, LiveWell scheduling will no longer work on Internet Explorer. To make an appointment, try one of these browsers for a better experience: Microsoft Edge, Chrome or Firefox.

What to do if you have problems with portal?

If you are experiencing problems with the portal, please call your provider’s office.

How to send health information to another practice?

You are able to send health information you choose to another practice by choosing the “Chart” button in Menu, selecting the information you would like to send, then at the bottom of the page selecting the “Send to Another Practice” button.

How old do you have to be to get proxy access?

Proxy access can be granted for children up to age 12. No proxy access will be given for patients ages 13-17 years. Prior to the minor's 13th birthday, you will receive a notification email stating that the account will be disabled.

What is the phone number for Albion Medina?

Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.

How to find an appointment form?

You can find a Request an Appointment form using the Appointments tab in Menu. Once the form is completed, a member of your provider’s office will reach out to confirm. This is for non-urgent issues only.

Can you take medication through the patient portal?

Yes, through the medications option in the patient portal menu bar.

Can you activate portals via email?

Portal activations are not sent via email, only printed letter handed to you at your office visit, over the phone or by a mailed letter. If you have not received an activation letter by any of these means, please contact your office.