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Elation’s platform is built from the ground up to drive high-quality care and a modern patient experience.
Any message from a patient is immediately sent back to the provider’s Passport queue in the Homepage – just like how providers receive messages from within their practice today. “Patient Passport Messaging” is the ability for patients to initiate and send their own messages to their provider’s practice through Elation Patient Passport.
Providers send a letter through Elation to their patient’s Passport, just like an email. The patient gets notified, either by email or text, to check their Passport for the new message.
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The Elation Patient Passport is an online portal for providers and their patients to securely share and communicate regarding their health information. With Passport, patients can access their visit summaries, medications, reports, and more online!
Patients have access to their critical health information – allergies, problems, history, current medications, immunizations, legal and specialists, for sharing with other clinicians who would find it helpful to facilitate care.
Your practice can share key clinical information like lab reports directly from the patient’s chart. Patients automatically have access to visit summaries from each visit and can reference your instructions anytime.
On your side of the Clinical EHR, you can customize the routing of patient messages; ie. you can decide which members of your practice will receive incoming patient messages in their Practice Home queue based on the category chosen by the patient.
The Elation Invitation Code is used for privacy and security purposes as part of Elation 2-factor authentication for accessing a patient’s Elation Passport. You will receive your Elation Invitation Code via text message to your registered mobile phone when you click on the invitation email from your doctor.
Elation Passport is accessible on any device that has access to the internet with a web browser (like Internet Explorer or Google Chrome). This means any tablet, mobile phone, desktop, or laptop regardless of whether it is an Apple or Microsoft product are all compatible.
To update your email and password, click on your name in the upper right corner of the page and select Settings from the dropdown. Once on your settings page, you will see the option to “Change Email” and “Change Password” under the Login and Security section, as seen in the image below.
However, please note that Elation Passport is not optimized for some older internet browsers, and as a result, may not render appropriately on those browsers. See which internet browsers Elation Passport is optimized for.
The Elation Invitation Code is used for privacy and security purposes as part of Elation 2-factor authentication for accessing a patient’s Elation Passport. You will receive your Elation Invitation Code via text message to your registered mobile phone when you click on the invitation email from your doctor.
To update your email and password, click on your name in the upper right corner of the page and select Settings from the dropdown. Once on your settings page, you will see the option to “Change Email” and “Change Password” under the Login and Security section, as seen in the image below.
Click her name from the right hand corner anywhere in the Passport account. Click on “Access Request”. Choose to grant access by checking the box. If you are a delegate or legal representative, you may check the delegate box. Click “Share chart”. Log out of your daughter’s Passport account.
How do I send a new message to the office? 1. To start a new message, click or tap the button at the bottom of the screen that says “New Message”: If you do not see this button, your provider has not enabled messaging on your account. new message.
Elation Passport is accessible on any device that has access to the internet with a web browser (like Internet Explorer or Google Chrome). This means any tablet, mobile phone, desktop, or laptop regardless of whether it is an Apple or Microsoft product are all compatible.
However, please note that Elation Passport is not optimized for some older internet browsers, and as a result, may not render appropriately on those browsers. See which internet browsers Elation Passport is optimized for.