ehr patient portal requirements

by Prof. Reyna O'Keefe III 4 min read

Patient Electronic Access Tipsheet - CMS

3 hours ago If multiple eligible professionals or eligible hospitals contribute information to an online portal or PHR during the same EHR reporting period, all of the providers can count the patient to meet the measure if the patient accesses any of the information in the portal or PHR. In other words, a patient does not need >> Go To The Portal


The portal must be engaging and user-friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

Full Answer

How do you gather requirements for an EHR?

If multiple eligible professionals or eligible hospitals contribute information to an online portal or PHR during the same EHR reporting period, all of the providers can count the patient to meet the measure if the patient accesses any of the information in the portal or PHR. In other words, a patient does not need

What do patients use the EHR portal for?

Jul 15, 2021 · EHR requirements gathering requires a similar thought pattern - if your main goal is to increase patient throughput, you need to map out the key features (patient portal, scheduling, e-prescribing) that will help you achieve that. A successful requirements gathering process can be distilled down to three key elements:

What are the advantages of an EHR system?

Dec 09, 2021 · After your patient has received this link, they will be able to set up their account in the patient portal. This step will likely require them to input some personal information like their name, email address, and phone number. Once their account setup is complete, they will be able to use the portal to access their health information. 4.

Does EHR portal use predict CKD-related outcomes?

Dec 01, 2021 · Certified EHR Technology. In order to efficiently capture and share patient data, health care providers need an electronic health record (EHR) that stores data in a structured format. Structured data allows health care providers to easily retrieve and transfer patient information and use the EHR in ways that can aid patient care.

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Is patient portal part of EHR?

Electronic health record (EHR) patient portals provide a means by which patients can access their health information, including diagnostic test results. Little is known about portal usage by emergency department (ED) patients.

What is included in a patient portal?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal. Many providers now offer patient portals.Aug 13, 2020

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal SolutionResearch different solutions. ... Look for the right features. ... Get buy-in from key stakeholders. ... Evaluate and enhance existing workflows. ... Develop an onboarding plan. ... Successful go-live. ... Seek out painless portal migration.Jul 2, 2020

What makes a good patient portal?

In order to help you evaluate common portal capabilities, we asked patients which portal features they would need the most: Scheduling appointments online. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments.Jul 24, 2019

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

What are the five main features of the new healthcare portal?

5 Key Features Every Patient Portal Needs to OfferExcellent user experience. ... Branding flexibility. ... Flexible financing options. ... Loyalty rewards and incentives. ... Integration with existing systems.May 12, 2020

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How do patient portals improve nursing practice?

While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.

What are the challenges of using electronic health records and patient portals?

4 Problems With Electronic Health RecordsSecurity Risks From Criminal Computer Hackers. ... Data Bottlenecks Because of a Poorly Designed Interface. ... Staff Needs Training to Switch from Paper to Electronic Health Records. ... Individuals With Poor Typing Skills May Be Slowed Down Using an EHR.More items...•Oct 16, 2019

How do you optimize patient portals for patient engagement and meet meaningful use requirements?

Meet Meaningful Use Requirements The portal must be engaging and user- friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

Gathering your EHR requirements. Why? How?

To figure out what you want from a new EHR, you have to be systematic.

Core EHR features to help you meet practice requirements

A logical starting point for determining what EHR features a practice requires involves gaining an understanding of core EHR features and what they do.

What are the requirements for EHR incentives?

Obtaining EHR incentives is a key consideration for many practices, due to the fact incentive payments provide a much-needed way to offset the capital investment costs in EHR technology.

Advanced and specialty EHR features

A practice’s EHR performance requirements will also be guided by whether they require advanced features such as practice management software and whether the practice is a general or specialty practice.

Potential problems with EHR selection

Research conducted by the Stanford School of Medicine, in conjunction with the Harris Polling Firm, provides insight into some of the perceived shortfalls medical providers see in EHR features and functionality.

Why do we need an EHR?

In order to efficiently capture and share patient data, health care providers need an electronic health record (EHR) that stores data in a structured format. Structured data allows health care providers to easily retrieve and transfer patient information and use the EHR in ways that can aid patient care.

What is ONC in CMS?

CMS and the Office of the National Coordinator for Health Information Technology (ONC) have established standards and other criteria for structured data that EHRs must meet in order to qualify for use in the Promoting Interoperability Programs.

What is patient portal?

The patient portal is more than just a requirement for a practice, it is a tool that will help a practice thrive and succeed in providing quality patient care. If you are interested in finding out more about the benefits of a patient portal or seeing a life demo, contact us.

What are the benefits of patient portal?

While there are many benefits associated with the patient portal for physicians, one of the main benefits is the effect it has on accuracy and efficiency within the office. No longer does your office receive an abundance of calls about payments, scheduling, or questions.

Why is a patient portal important?

The patient portal also helps to make sure all patient information is secure and accurate, decreasing the likelihood of misunderstood or miscommunicated information. Even if a patient does call the office with questions, the staff can point them in the direction of the patient portal to get the patient registered.

Why is back and forth communication important in EHR?

Back and forth communication between patients and providers is key to patient education and for handling problems related to confusion regarding care beyond the office. An EHR patient portal should offer an easy to use messaging system that can allow communication directly to and from parties involved in patient care.

How does patient engagement affect healthcare?

Patient engagement factors heavily in the future of healthcare services, from both the perspective of Meaningful Use regulations and in the context of using an EHR to provide more cost efficient services and improve the quality of care. Research reported by the Agency for Healthcare Research and Quality shows that when patients are not engaged in their care, practices waste resources due to repetitive patient education efforts, increased diagnostic tests, and a greater need for referrals. Furthermore, the research shows increases in patient engagement have been linked improved patient outcomes across a number of metrics and have been shown to reduce the rate of preventable readmissions.

Know Your Options

Evaluate your options and create a long-term strategy. By assessing the full range of portal components, you can then determine which capabilities will best suit your practice.

Registering

Save the patient time in the office. When registration is completed prior to an appointment, patients spend less time in the waiting room and more time engaged in their care.

Secure Messaging

When your patient portal is integrated with your EHR system, secure messaging provides an efficient way to exchange information with both patients and other providers.

Providing Educational Materials

Diagnoses and treatment plans can be difficult for patients to understand and remember. In order to reinforce this information, practices have been giving patients supplemental printed materials for years. And now, with a portal, patients can access these materials online.

Ask for Patient Feedback

It is important to communicate with your patients and ask for feedback about your practice’s performance and services—including your patient portal. In order to get tips from them for making the portal more useful, Ms.

Why use a patient portal?

Benefits of a Patient Portal. Some benefits of using a patient portal to communicate with patients are easy to see—security and privacy among them. But there are other reasons to employ a digital communications channel: • Younger patients like communicating this way.

Why do ophthalmologists need to move to electronic health records?

For many ophthalmologists, moving from paper to electronic health records has been a challenging (many would say painful) necessity, done primarily to avoid government penalties. But now that EHR has become a more familiar part of most practices, many doctors are devoting attention to maximizing its benefits.

Can you email patients?

Don’t give your patients your email address. And never communicate with patients by email. “Unfortunately, your staff may be contacted by patients via email even if they haven’t given out their email address,” she points out. “It’s often fairly easy to deduce the email address of anyone in your company.

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Easy to Follow User Interface

  • Although this is probably more aptly described as a set of features or characteristics of an EHR patient portal, patients should not have to struggle to access and navigate the portal. The best test for accessibility is to consider the least tech savvy person you know and consider whether they would experience difficulty using the portal. If so, it may be appropriate to find one that user…
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Messaging and Communication

  • Back and forth communication between patients and providers is key to patient education and for handling problems related to confusion regarding care beyond the office. An EHR patient portal should offer an easy to use messaging system that can allow communication directly to and from parties involved in patient care.
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Registration

  • Workflow at the front end of a practice can suffer when patients are confronted with a cumbersome registration process. Allowing patients to register online can reduce wait times and allow less workload on front desk staff.
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Scheduling

  • Missed appointments can be detrimental to revenue flows and the combined tasks of rescheduling and scheduling new intakes can disrupt workflow. A portal that allows patients to manage appointments and send appointment reminders can ensure that intake staff is not overburdened by processing appointment scheduling and registration simultaneously and can re…
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Enhanced Security

  • Your patient portal should exceed Meaningful Use requirements at a minimum. To ensure data privacy information communicated via a patient portal should be encrypted which exceed HIPAA requirementsand provides further protection against accidentally misdirected or hacked personal health information from being read by the wrong party. Further, a portal should have adequate p…
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