edtronics patient portal

by Adrian Bogisich 8 min read

Medtronic Patient Services

16 hours ago Ordering Supplies. Monday – Friday, 8 am to 6 pm, Central Time. (800) 646-4633 option 2 (Toll free) Pump and Continuous Glucose Monitors Sales. Monday – Friday, 8 am to 6 pm, Central Time. (800) 646-4633 option 3 (Toll free) Billing, Payment, and Returns. Monday – Friday, 8 am to 6 pm, Central Time. >> Go To The Portal


How do I get support for my Medtronic device?

It is important to call the Patient Services area that specializes in your type of device. Select the group below to view the support information for your type of device. For people in the United States who have Medtronic:

What can the Medtronic online store do for You?

The Medtronic online store offers free, 3-day shipping on all orders. What can we do for you? We're here to help. We're available to provide general information and answer questions about our devices and therapies. Find out what to expect from a Medtronic treatment or therapy — and what comes next.

Which Medtronic devices require an ID card?

Medtronic patients with any of the following devices should have an ID card: 1 CRHF device (pacemaker, defibrillator, and/or leads) 2 Neuromodulation device (drug pump and/or neurostimulators) 3 Endovascular stent 4 Heart valve, ring, and/or band More ...

What services does Medtronic offer in Canada?

For people in Canada who have Medtronic: Cardiovascular Patient Services For people in Canada who have had the following procedures: For people in Canada who have Medtronic: For people in Canada who have Medtronic: For people in Canada who have been treated with Medtronic:

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YOUR SECURE SOURCE FOR INFORMATION ABOUT YOUR DEVICE

You can learn more about your monitor — no matter which one you select — at our patient website: MyCareLinkConnect.com (opens new window). Once enrolled in this secure website, you can sign up to receive:

HOW TO ENROLL IN MYCARELINKCONNECT.COM

Watch video to learn more about MyCareLinkConnect.com and find out how to enroll.

CARELINK MONITOR RETURNS

You can request a UPS return shipping label to return your monitor or accessories.

Telephone

Questions About Your Heart Device 1-888-660-4616 (Toll Free) Monday - Friday, 9 am to 8 pm Eastern Standard Time

Online

General questions or feedback: Contact us Device registration (ID card updates): Submit Updates

Online

General questions or feedback: Contact us Device registration (ID card updates): Submit Updates

Online

General questions or feedback: Contact us Device registration (ID card): Submit Updates

Online

General questions or feedback: Contact us Order supplies online: shop.medtronicdiabetes.ca (opens new window)

Online

Contact us at rs.meniettinformation@medtronic.com for any of the following needs related to Meniett:

US Mail

Medtronic ENT Attention: Christopher Barrett 6743 Southpoint Drive North Jacksonville, FL 32216

Why Have an ID Card?

We recommend that all Medtronic patients with an implanted device carry an ID card in order to identify your device information in case of emergency.

How Do We Use the Information You Provide?

Medtronic places very high value on safety and security of your private information. The information you provide will be transmitted over a secure network, and is used to keep your device record current and accurate.

Who Should Have an ID Card?

Medtronic patients with any of the following devices should have an ID card:

ARE YOU IMPLANTED WITH AN INSERTABLE CARDIAC MONITOR (ICM)?

Medtronic patients with insertable cardiac monitor implants (e.g., Reveal LINQ ICM, LINQ II ICM, etc.) do not require patient ID cards. However, if you would like an ID card, you can download one below and print at your convenience.