dukemychart patient portal

How do I use my Duke health and Duke MyChart?

Use the app to access Duke MyChart and more: By updating the app regularly, you’ll be among the first to use future functions like a virtual assistant, personalized resource pages, and more. You can do a lot with My Duke Health and Duke MyChart, including scheduling many appointments from your phone or computer.

What is the MyChart portal?

Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records.

How do I translate my Duke MyChart data into Spanish?

Users can switch between the options by selecting hyperlinks on the login screen or within Duke MyChart. Click the link labeled “Ver en Español” in the top right corner of the screen above the username and password fields. Once selected, the translated text will appear.

Does Duke University Hospital offer contactless transfer of radiology images?

Duke University Hospital, Department of Radiology is pleased to offer patients contactless transfer of radiology images. Patients may request images to be sent to their homes or to the physician’s office.

How do I get my medical records from Duke MyChart?

For Patient Requests:Submit requests through Duke MyChart.Download the HIM/ROI Authorization Form using the form links below. Once you have completed the form, choose one of the following options to send it to us: Email it to ROI-Requestor3@dm.duke.edu. Fax it to: 919-620-5165. Mail it to: Health Information Management.

How do I activate my Duke MyChart?

If you are an established patient at Duke Health, you can sign up at any time without an activation code by navigating to the Duke MyChart Home page at www.DukeMyChart.org and clicking the “Sign Up Now” button.

Is there an app for Duke MyChart?

Download the My Duke Health app to stay engaged with your care on the go. My Duke Health includes access to your Duke MyChart account and features an educational health library, urgent care virtual visits and wait times, Duke Health news and events, and more!

How do I unlock my MyChart account?

For any questions, call our Help Desk at 866-385-7060. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk at 1(866)385-7060 to help you regain access to your MyChart account.

How do I cancel my Duke MyChart appointment?

Cancellation Policy If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through Duke MyChart. Or, you can call your doctor's office or 919-516-9086.

How do I reset my MyChart username and password?

If you forget your password, you will need to verify your username, date of birth and zip code. If you do not know any of the information below or you are having trouble recovering your password, contact the MyChart helpdesk (503) 494-5252.

What is usually your MyChart username?

How do I find out what it is? Click on the "Forgot MyChart Username?" link on the MyChart login page. When prompted, enter your name, the last four digits of your Social Security Number, and your date of birth to receive your Username by e-mail.

What is my username on MyChart?

If we have your email address on file, then your MyChart username will be sent to your email account. If your email address has changed, please call MyChart Services at 1-855-551-6555.

Why does MyChart say my account is inactive?

Your MyChart account is automatically disabled after 5 failed log in attempts. Please call 706-774-5800 to reactivate your account.

How do I merge two MyChart accounts?

0:161:30MyChart: Linking Your Accounts (For Mobile Devices) - YouTubeYouTubeStart of suggested clipEnd of suggested clipAfter you select. And answer a verification question the accounts are linked. From the health feed.MoreAfter you select. And answer a verification question the accounts are linked. From the health feed. And from the shortcuts. Your my chart information appears together from any linked.

Why does MyChart say invalid personal information?

What do I need to do if I receive an Invalid Personal Information error? This error can occur when your personal information does not match what is currently listed in your medical record. If you receive this error, use the Contact Us link located in the error message to notify MyChart support.

Can you change your MyChart username?

1:103:56How to manage your MyChart account - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick the login button to see the my chart account settings scroll down click manage my account youMoreClick the login button to see the my chart account settings scroll down click manage my account you can change your username or password.

What is Duke MyChart?

Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records. The Duke MyChart secure website and app also makes it easy for you to schedule appointments, participate in video visits, pay your bills, and send a message to your doctor’s office when you have non-urgent medical needs.

What is Duke Health Listens?

Duke Health Listens is an online feedback community. As a member, you’ll help us better understand how we can improve the way we care for you, your loved ones, and our broader community. After you create an account, you’ll receive invitations to participate in short surveys, polls, discussion forums, and more.

How to download Duke Health?

Download My Duke Health by visiting the Google Play or Apple App Store on your phone. Or, scan the QR code using your phone camera.

Can you use Duke MyChart for emergency?

Duke MyChart should never be used for emergency or other urgent issues. If you are experiencing a medical emergency or need urgent medical care, call 911 immediately if you are in the U.S., go to your local emergency room and/or call your doctor.

Secure Your Account with Email Verification

You can add an extra layer of security to your Duke MyChart account by using an email verification process to further secure your account information. Taking this step helps ensure only you can log into your account. Here’s how you can set up email verification:

New Folders Streamline MyChart Messages

How you see messages in Duke MyChart is changing to make your communications faster and easier. You’ll now have multiple folders that save messages into four categories:

MyChart bilingüe

Duke MyChart está disponible en inglés o español. Los usuarios pueden cambiar de opción seleccionando los enlaces disponibles en la pantalla de inicio de sesión o dentro de Duke MyChart.

A Bilingual MyChart

Duke MyChart is now available in English or Spanish. Users can switch between the options by selecting hyperlinks available on the login screen or within Duke MyChart.

COVID-19 Vaccine Status Available as QR Code

Duke Health patients can now generate a QR code in Duke MyChart to share COVID-19 vaccination and testing information. The code can be scanned to show your legal name, birthdate, vaccination status, and most recent COVID-19 test results.

Share Your Ideas with Duke Health Listens

Duke Health Listens is an online community that gives us a new way to hear your voice. Everyone ages 18 and older can become a member and receive invitations to participate in short, online surveys and polls that will help us better understand your health care needs and how we can meet them.

New App Combines MyChart, Health Resources

Duke Health has launched a new app for mobile devices that integrates Duke MyChart into a collection of other health information and offerings. My Duke Health App is available on the Google Play or the Apple App Store. Learn more about its features.

How to contact a referring physician for a breast exam?

All appointments including Breast Imaging, CT, MRI and Ultrasound are scheduled by a referring physician’s office through Radiology Centralized Scheduling at (919) 684-7999.

How many hospitals does Duke Health have?

Since 2016 Duke Health has expanded its image transfer network to more than 196 hospitals, imaging facilities, and physician offices throughout the state of North Carolina and more than 750 entities nationwide. Through a secure “cloud-based” network we transfer thousands of radiology studies each month.

Does Duke University offer contactless imaging?

Duke University Hospital, Department of Radiology is pleased to offer patients contactless transfer of radiology images. Patients may request images to be sent to their homes or to the physician’s office. Our goal is to transfer radiology images between patients, hospitals, and physicians, securely, always protecting patient privacy in the most efficient manner possible.

Can you request a copy of a Duke radiology study?

If you would like to request a copy of your radiology studies from a Duke Health entity, please use the information below. Please do not come into the hospital to request copies of radiology images.