duke portal patient

by Dr. Winona Hintz 4 min read

Duke MyChart | Duke Health

24 hours ago Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records. The Duke MyChart secure website and app also makes it easy for you to schedule appointments, participate in video visits, pay your bills, … >> Go To The Portal


What are the benefits of patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

What is my Patient Portal?

This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.

What is a patient portal?

The Global Patient Portal Market to reach US$ 6546.8 Million by 2027, exhibiting at a CAGR of 14.40% during 2022-2027. Patient portal refers to online applications and websites that provide healthcare assistance to patients.

What is a patient portal account?

This helps provide patients with a comprehensive view of their specific health conditions. For example, through a patient portal app, a patient could view various types of data associated with one condition, including visit summaries, test results, and outcome goals.

How do I access my Duke MyChart?

The app is available for use on all mobile devices. If you're a Duke patient, My Duke Health will provide a tailored, Duke-specific experience for your online interactions and include all of the current MyChart functionality. Download My Duke Health by visiting the Google Play or Apple App Store on your phone.

Does Duke MyChart have an app?

Get the Duke MyChart app The MyChart app offers convenient access from your desktop or smartphone. The Duke MyChart app is available in your Android or Apple store. MyChart allows you to: View your lab and test results (pathology).

How do I cancel my Duke MyChart appointment?

Cancellation Policy If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through Duke MyChart. Or, you can call your doctor's office or 919-516-9086.

Is Duke on Epic?

Duke confirmed with Epic Systems, the company behind the EHR technology, that the implementation represented one of the largest single-day go-live events in the vendor's history.

What is Duke MyChart?

Introducing: My Duke Health My Duke Health includes access to your Duke MyChart account and features an educational health library, urgent care virtual visits and wait times, Duke Health news and events, and more!

How do I add someone to MyChart?

Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service or select Share My Record from the Health menu. From there you can select “Friends and family access” and modify or add new access to your health record.

How secure is my chart?

YesYes. myChart is secure, which means your information is safe and protected. We follow strict federal and state confidentiality laws and have the highest security measures in place to protect the privacy of your information. Access to information is controlled with usernames and passwords.

How long does Duke keep medical records?

7 yearsMinimum Retention Period: Retain in office 7 years. Recommended Disposal of Records: Transfer to the custody of the Medical Center Archives after 7 years.

What is a family practice physician?

Family practice doctors provide care to people of all ages. These generalists treat chronic conditions, evaluate symptoms, offer preventative care, and let people know when they need to see a specialist. Family practice doctors often work in private office settings or with a group of other family practice doctors.

What is Maestrocare?

Maestro Care (Epic) is the unified electronic medical record and clinical care application for Duke Health.

Connect with your health care at Duke Health

DukeHealth.org is the online resource for patients who want to know about health care at Duke.

Clinical services by division

Faculty physicians in these Department of Medicine divisions provide both hospital inpatient and ambulatory outpatient care:

SCHEDULING APPOINTMENTS

All appointments including Breast Imaging, CT, MRI and Ultrasound are scheduled by a referring physician’s office through Radiology Centralized Scheduling at (919) 684-7999.

FINANCIAL AND BILLING QUESTIONS

For complete information regarding insurance, billing and financial assistance, please visit Paying for Care.

COVID-19 Update

Due to COVID-19, we are changing our processes to assist you. If you would like to request a copy of your radiology studies from a Duke Health entity, please use the information below. Please do not come into the hospital to request copies of radiology images.

SENDING RADIOLOGY IMAGES TO A HOSPITAL OR PHYSICIAN OUTSIDE OF DUKE

Duke University Hospital, Department of Radiology is pleased to offer patients contactless transfer of radiology images. Patients may request images to be sent to their homes or to the physician’s office.

UPLOADING YOUR IMAGES FROM AN OUTSIDE HOSPITAL TO DUKE HEALTH

Tech-savvy patients who already have their images on CD or flash drive may upload their images to Duke. Please contact the Radiology Image Library Manager at (919) 684-7689 or a Team Lead at (919) 684-7266. We can create a “temporary” account in Duke Powershare to allow you to upload your images.

VIEWING YOUR RADIOLOGY IMAGES THROUGH DUKE MYCHART

View or print your records, including radiologic imaging studies, from the Duke MyChart patient portal. If you are a new Duke MyChart user and would like to sign up to create an account, please click here.

REQUESTING YOUR RADIOLOGY IMAGES OR MEDICAL RECORDS ON CD

Duke will provide your radiologic study or other medical records on CD upon written request. Click here for further details.

STEP 1

Provide your recent health measures, including your current weight, height, blood pressure, total cholesterol and blood glucose. This information may be submitted in any of the following ways:

STEP 2

Complete the online health assessment at the My Health Web portal (This service is currently unavailable).

STEP 3

Enjoy the benefits of the My Health Web portal (this service is currently unavailable).

Welcome

Thank you for choosing Duke University Hospital for your care. We put the person who needs our care at the center of everything we do.

Visiting Hours

Visitation hours are from 9:00 am to 9:00 pm daily. Visitor restrictions are in effect.

How to Contact a Patient

If your friend or loved one is a patient at Duke University Hospital, you can get in touch or send well wishes.