duke health patient portal

What is the Duke wellness portal?

Introducing: My Duke Health. Download the My Duke Health app to stay engaged with your care on the go. My Duke Health includes access to your Duke MyChart account and features an educational health library, urgent care virtual visits and …

What is the Duke MyChart portal?

Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records.

What is the my Duke Health app?

MyChart - Your secure online health connection. Pay As Guest. If you need assistance with logging into MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday …

Why choose Duke for your medical records?

Fax it to: 919-620-5165. Mail it to: Health Information Management. Duke University Health System. P.O. Box 3016. Durham, NC 27710. If you have questions, please email ROI-Requestor3@dm.duke.edu or call our Customer Service Line at 919-684-1700. We are open Monday – Friday, 8:00 am to 4:30 pm.

What is Duke MyChart?

Duke MyChart offers personalized and secure online access to portions of your medical records. It is an online tool that enables you to manage and receive information about your health. With Duke MyChart, you can: Schedule and cancel medical appointments.

Is there an app for Duke MyChart?

Introducing: My Duke Health Download the My Duke Health app to stay engaged with your care on the go. My Duke Health includes access to your Duke MyChart account and features an educational health library, urgent care virtual visits and wait times, Duke Health news and events, and more!

How do I access my Duke MyChart?

It is recommended to access your Duke MyChart account through the new My Duke Health app and discontinue use of the MyChart application. All features of your Duke MyChart account can be accessed through the My Duke Health app.

How secure is MyChart?

How is MyChart secure? We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal IDs, and passwords. Each person controls their password, and the account cannot be accessed without that password.

Does Duke take Medicaid?

Duke Participates in NC Medicaid Health Plans In addition NC Medicaid Direct, Duke Health participates in the following Medicaid health plans, available through NCMedicaidPlans.gov. Visit their website to learn more about these plans.

How do I delete my MyChart account?

DEACTIVATION: Participation in MyChart is voluntary. Users may request deactivation of an account by contacting the MyChart patient helpdesk at (877) 768-0732. We reserve the right to deactivate or prevent a user's access to any or all MyChart features at any time for any reason.Feb 12, 2021

What is MyChart username?

If you have an email address on file then your MyChart Username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you must call MyChart Technical Support at 216.444. 1740 or toll-free at 1.866.

Can you upload documents to MyChart?

Tap Add a document or Image to upload an image or document for your upcoming appointment. You will need to have image or document files on your mobile device. If you do not have images available, you will have the option of capturing images or documents using your mobile device during the upload process.

How To Request

Due to COVID-19, we are changing our processes to assist you. If you would like to request a copy of your medical records from a Duke Health entity, then please use the information below. Please do not come into the hospital for medical records requests.#N#For Patient Requests:#N#You can either:

COVID-19 Update

Due to COVID-19, we are changing our processes to assist you. If you would like to request a copy of your medical records from a Duke Health entity, then please use the information below. Please do not come into the hospital for medical records requests.#N#For Patient Requests:#N#You can either:

What is the phone number for a prepaid bill?

Your Rights and Responsibilities. Need help with your bill? Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). Hours are 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday.

How to contact a bank about a refund?

If you have questions about your refund or wish to have it expedited, please call Customer Service at 919-620-4555 (local) or 1-800-782-6945 ( toll-free). If applicable, we will apply overpayments to your other outstanding balances.

What is Duwell for students?

DuWell is available to help students focus on their individual wellness by looking at the integration of many areas of their life , including financial, social, spiritual, intellectual, mind-body well-being, and the environment around them.

Where is Live for Life located?

LIVE FOR LIFE is located in the Employee Health and Wellness office at Duke Clinic in the sub-basement, Orange Zone (Room 00320).