dr. mary isaacs patient portal

How secure is the patient portal?

We use a secure network for the Patient Portal and avoid using standard e-mail or e-mail systems provided by employers to transmit private health care information. Employers and online services have a right to inspect and keep online communications transmitted through their system. Online communications are also admissible as evidence in court.

Will my office keep a copy of my Patient Portal communications?

My office will keep a copy of all medically important Patient Portal communications in your electronic medical record. This means that appropriate members of my staff will have access to these communications as part of our medical records keeping, treatment, and billing.

What should I do with my Patient Portal communications?

You should print or store (on a computer or storage device owned and controlled by you) a copy of all Patient Portal communications that are important to you. I will not forward Patient Portal communications to third parties except as authorized or required by law.

What is Mary Isaacs's goal?

Dr. Mary Isaacs strives for excellence by providing quality care and support for her patients on a private, individualized and personal foundation. She focuses the practice's environment to achieve mutual respect, long-term relationships, and to encourage patients to become a part of the practice's family. Dr. Isaacs takes pride in treating the patient, not just the disease, from prevention to diagnosis and treatment.

Who sponsored the Women in Science Scholarship?

Since 1995, Dr. Isaacs has supported and sponsored the "Women in Science Scholarship”, which promotes the education of young women in Central Florida by offering financial assistance.

Why is online communication not private?

Online communication is not private simply because it relates to your own medical information. We use a secure network for the Patient Portal and avoid using standard e-mail or e-mail systems provided by employers to transmit private health care information.

Can I forward patient portal communications to third parties?

I will not forward Patient Portal communications to third parties except as authorized or required by law.

Does the Portal replace appointments?

The Portal facilitates communication between appointments. However, the Portal does not replace your scheduled clinic appointments. It is not checked on the weekends. Please allow up to 72 hours to respond to communications and requests. We will not send any private health information to your e-mail (non-secure).

Is communication risky in healthcare?

All medical communications carry some level of risk. While the likelihood of risks associated with the use of online Patient Portal communications, particularly in a secure environment, is substantially reduced, the risks are nonetheless real and very important to understand. It is very important that you consider these risks each time you plan to communicate with us, and communicate in such a fashion as to mitigate the potential for any of these risks. These risks include, but are not limited to:

Can employers inspect online communications?

Employers and online services have a right to inspect and keep online communications transmitted through their system. Online communications are also admissible as evidence in court. Online communications may disrupt or damage your computer if a computer virus is attached.

Is it easier to falsify medical records online?

Online communication is easier to falsify than handwritten or signed hard copies. A dishonest person could attempt to impersonate you to try to get your medical records. It is harder to get rid of an online communication. Backup copies may exist on a computer or in cyberspace, even after you have deleted your copies.

Insurance Information

We are in-network with UnitedHealthcare (PPO, POS, HMO) and BlueCross BlueShield PPO (POS and HMO are out of network). As a courtesy, we can file with any insurance company if you have out of network benefits. Please contact your insurance company to verify your out of network benefits and deductible.

Credentials

"I have been very happy with Dr. Isaacs. After seeing several endocrinologists, he was the only one who diagnosed and properly treated my thyroid."