dr charles patient portal

What is the MyChart patient portal?

The St. Charles MyChart patient portal offers you, our Central Oregon patients, personalized and secure online access to portions of your medical records, as well as multiple tools to help you manage your care. MyChart is accessible through a web browser or mobile application.

How do I log in to my Patient Portal?

To access your patient portal, please log in to the General Patient Portal. NOTE: If you are a patient in Albion/Medina, a Cardiothoracic patient or a patient at Dr. Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.

How do I contact MyChart customer service?

For MyChart assistance, please contact MyChart customer service at MyChartSupport@StCharleshealthcare.org or 844.259.4153. Did you know you can now pay your bill online, even if you don’t have a MyChart account?

How do I get help with Epic's MyChart?

Visit Epic's site with the tutorial. Need help with MyChart? Contact customer service or call 844-259-4153.

It is important to call on Day 1 of your cycle and leave a voicemail with your full name (please spell your last name), date of birth and date your period started, in one of the vm boxes listed below

Spotting is not considered Day 1. Please only call when you have begun a full flow.

FEMALE patients

Prenatal vitamin with DHA —stay on daily and will continue with pregnancy (Prenatal Vitamins are available over the counter and most insurance does not cover prescription prenatal vitamins. However, if you want a prescription, please reach out to your nurse).

Welcome to the General Physician, P.C. Patient Portal Login Page

To access your patient portal, please log in to the General Patient Portal. NOTE: If you are a patient in Albion/Medina, a Cardiothoracic patient or a patient at Dr. Perna’s/Ippolito's office, you will need to log in under that appropriate section. For technical support regarding the patient portal please call 716-422-5801.

Frequently Asked Questions

Your Primary Care or Specialty provider’s office will start the process of enrolling you in the patient portal. A paper copy of the Portal Activation will be given to you at the time of registration or a letter will be mailed to you.

Minimum Requirements and Security

a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);

How We Protect Your Personal Health Information

We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously.

Your Responsibilities

Patient Portal is a communication service offered as a convenience to our patients. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered.

Patient Portal Messaging

By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. You agree not to use Patient Portal to post or send or post any illicit or offensive material.

Discontinuing Use of Patient Portal

You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change.

Your Clinical Information

As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies.

Copyright and Trademarks

All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions.