does open dental have a patient portal?

by Harrison Raynor 9 min read

Open Dental Software - Patient Portal Feature

4 hours ago The Patient Portal is an eService hosted by Open Dental and gives patients instant access to their health information. It also allows providers and patients to exchange private, Secure WebMail Feature messages. The Patient Portal is free of charge while on support. Patient Portal Demo. Get Started. Patient Portal - Set up the portal and determine invite settings. >> Go To The Portal


How do you check a patient in open dental?

Use the Select Patient window to search and select patients in Open Dental. In the Main Toolbar, click Select Patient. Double-click on the patient row to select. The patient record will open in whatever module you began in.

What is a dental portal?

Introducing Pearl Portal. The Portal will allow patients to fill out various bits of paperwork and information before setting foot in the practice reducing risk for both patient and your dental team.May 28, 2021

How do you change patient information on open dental?

Open Dental Software - Edit Patient Information. In the Family Module, double-click in the Patient Info area. Alternatively: In the Chart Module, double-click in the Patient Info area.

What is patient portal software?

Patient portal software is a versatile solution that provides users with a secure access to medical records and services. It boosts patient engagement by facilitating tasks such as scheduling appointments, requesting prescription refills, and making online bill payments.

Can you delete a patient in open dental?

Delete: Delete the selected patient. Patients can only be deleted if no information has been entered (e.g. procedures, perio charts, images, etc).

How do you enter explosion codes in open dental?

Click Add, or double-click an auto code to edit. All procedure codes associated with the auto code will list. Enter the Description of this auto code. Add each procedure code that should be associated with this auto code and define the conditions that will trigger it.

How do you make a patient portal?

4 Steps to Successful Patient Portal Adoption, IntegrationOutline clinic or hospital needs, goals.Select a patient portal vendor.Create provider buy-in.Market the patient portal to end-users.Jun 6, 2017

Who has the best patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•Feb 7, 2020

How do I add a patient portal?

Create a New AccountOn the Account credentials page, under Set up account, do the following: In Username, type your username. ... Click Next. ... Under Set up security questions, select all five security questions and type the answers. ... Click Submit. ... On the Google Authenticator page, do one of the following:

How to provide online access to a patient?

To provide online access, simply double click the row. Patient Facing URL: The patient portal web address. Click Open to open the URL in your web browser. Provide Online Access: Click to automatically generate a user name and password. Online Username: Defaults to the patient's first name plus a random number. It can be manually changed.

What is an invitation to access a portal?

Invites are only sent to patients who have not accessed the portal yet and who have an entered name, address, and date of birth. The invitation will include a one-time use password and user name the patient can use to access the portal. This service is optional.

Is Open Dental valid for one time use?

One-time use passwords generated by Open Dental will be valid until the patient changes their password, or until a different password is generated in Open Dental (manually or via a sheet or invitation).

URLs

URLs determine the web address patients will use to access the patient portal and/or make patient payments. Patients can go directly to the hosted URL (generated by Open Dental) or to the hosted payment URL.

Notification Email for Secure WebMail

The notification email subject and message are used to create un-secure email notifications that alert a patient when a new Secure WebMail Feature is available in the patient portal.

What does the bold symbol mean on a patient's email?

Bold message indicate an unread message. If the message has an attachment (e.g. a clinical summary), a paperclip symbol shows to the left of the message. To open an attachment, click on the link. Patients can only view attachments; they cannot upload and send attachments.

What is the appointment area in a patient?

The Appointments area shows all of the patient's appointments and any outstanding action items, such as sent eConfirmations that have not yet been confirmed, or Web Sched Recall notifications for appointments not yet scheduled.

How to change password in a patient portal?

Patients can change their own password while logged into the portal. In the upper right corner of the portal, click the patient name, then Change Password. Enter the current user name and password, then enter and confirm the new password. Click OK to change.

How to make a payment without logging in?

To make a payment without logging in, see Online Payment. Manage Credit Cards: When a patient makes a payment when logged in to the portal, credit card information is automatically saved. In the upper right, click the patient name, then Manage Credit Cards to add or remove credit cards.

What is the image area in the patient portal?

The Images area allows patients to view and download PDFs and image files. Only items stored in an Images folder that is designated as Show in Patient Portal are listed.

Set up the Patient Portal URL

Open the eServices Setup window, Patient Portal tab. In the Main Menu, click eServices, Patient Portal. On the EHR Setup Window, click Patient Portal. From the Patient Portal window, click Setup.

If Using Secure Web Mail

The notification settings create the insecure notification email that alerts a patient when a Secure WebMail Feature message from the provider is waiting in the patient portal.

Portal Features

This process will determine which features are available to patients in the portal.

Import Coding Systems

To allow patients to view care summaries in the portal, you must import standard code systems into Open Dental. We recommend importing all coding systems, but at a minimum import SNOMED CT Codes, CVX, and RxNorms. Also see Importing Code Systems.

How to make a payment without logging in?

To make a payment without logging in: On the Sign in window, patient clicks Make Payment. Patient verifies personal information (First Name, Last Name, Birthday), then clicks OK. Open Dental will attempt to verify the information with an existing patient. If validation is successful, the Payment Options window will open.

How to select a credit card already on file?

To select a card already on file, highlight it. The payment will process instantly with the credit card provider. Otherwise, click New Card, enter the credit card information , then click Submit to instantly process the payment with the credit card provider.

How to make a payment in a patient portal?

In the Patient Portal, click Account, then Payments tab. Click Make Payment. Enter the amount of the payment. Enter a note that will be viewable to office staff. Select the card to charge the payment to. To select a card already on file, highlight it. The payment will process instantly with the credit card provider.

Can you make a payment without logging in to the patient portal?

When patients are provided a link to the Hosted Payment URL, they can make a payment without logging in to the Patient Portal. The link launches the Verify Personal Info window.

image

Navigating Patient Portal

Image
Patients can navigate Patient Portal by clicking the tabs at the top. Tabs can be included or omitted depending on the settings selected by the office. See Patient Portal Settings. Additional patient portal options include: 1. Contact Us: View contact information about the practice or clinic. 2. Patient Name: The name of th…
See more on opendental.com

Appointments

  • In the Appointments tab, patients can view scheduled and completed appointments and view other action needed items, such as appointments that need confirmed and Web Sched Recallnotifications that are still unscheduled. 1. Appointments: View completed and scheduled appointments. 2. Action Needed: View appointments where action is needed, such as confirmin…
See more on opendental.com

Account

  • In the Account area, patients can view statements and make payments. 1. Pay: Make an Online Payment. Patients can make an online payment if they have a statement and Online Portal Paymentsis enabled. 2. Open: Open the statement in a new tab. 3. Download (icon): Download the statement. 4. Arrow (icon): View a summary of the balance on the statement. The balance is refl…
See more on opendental.com

Plan

  • In the Plan tab, patients can view treatment planned procedures. This tab only displays treatment saved on a Saved Treatment Plan.
See more on opendental.com

Webmail

  • View and send private Secure WebMail Featuremessages (between provider and patient). 1. Compose: Send a new webmail message. 2. Inbox: Messages received from the provider. 3. Sent Items: Messages sent by the patient. 4. Secure Email: View Secure Emailmessages. Click on a message to preview it in the bottom of the screen. 1. Bold text indicates an unread message 2. I…
See more on opendental.com

Summary

  • In the Summary tab, patients can view, download, or transmit EHR Continuity of Care Document ( CCD ). CCDs are automatically created and saved for patients if the office has downloaded SnoMed Codes and CVX Codes. See Importing Code Systems. Highlight a patient name to view the associated care summary. Click a Table of Contents link to jump to specific information. Th…
See more on opendental.com

Images

  • In the Images tab, patients can view PDFs and image files stored in Imaging Modulefolders shared to the Patient Portal. Images display chronologically, oldest to newest. Click to download the file. Only patients with a status of Patient, NonPatient, or Inactivecan download images.
See more on opendental.com